Invitation Homes

Choosing the perfect house management company can be quite a task, and one that requires utmost scrutiny. My experience with Invitation Homes was nothing short of frustrating, and I would strongly recommend others to look for options elsewhere.

My tenancy with Invitation Homes ended in July, and despite several attempts to contact my leasing agent, no inspection was scheduled. To my surprise, I received a letter soon after, demanding an additional payment of $801.57 – an amount that practically drained my security deposit. I was appalled by this, as my roommates and I had taken great pains to maintain the home, and had even re-painted the walls to ensure they looked just as perfect as when we moved in.

We decided to take the issue up with the company, and a representative from Invitation Homes finally got in touch with us. She realized that there had been an error in calculation and mailed us a revised bill, which showed that instead of owing the company, they actually owed us $569.58. This was excellent news, and all of us breathed a sigh of relief, believing the matter was now resolved.

However, to our dismay, we recently received a new collection notice, stating that we owed Invitation Homes the previously mentioned sum of $801.57. Given that we had concrete proof that we did not owe the company any money, we were at a loss about the situation. I was forced to approach the collection agency and plead with them to investigate the matter further. All of this has been a major headache and left us feeling disappointed and disillusioned with Invitation Homes.

The lack of communication and the complete disregard of our efforts to rectify the situation have been despicable. Choosing a home management company is an important decision, and it is clear that Invitation Homes is not the best option out there. It is imperative that we exercise caution and explore all options before choosing a company to entrust our home and living experience.

UPDATE: 03-12-2020 - Invitation homes point blank refuse to trim back the overgrown trees on their property according to Angie Bonner the portfolio manager cites florida law and that they do not trim trees back that are hanging over someone elses property line. she fails to acknowledge that if they had maintained the property properly in the first place that would never have become so out of control. I wonder how easy it will be for them to rent the home next time once these tenants move out

This company does not maintain the landscaping of the properties properly, they never maintain the trees in the yard and consistently allow them to overgrow and spread over my property line, now causing damage to both my pool screen and fence. Contacted invitations homes and they claimed that it was the tenants responsibility to maintain yet their website states its only general lawn maintenance they are to take care of. I spoke the the neighbors who claim its invitations responsibility to take care of. Typical lettings agency who do nothing and only look for the bottom line

Invitation Homes - Orlando Altamonte Springs - Office Temporarily Closed
598 Northlake Blvd #1000, Altamonte Springs, Fl
Phone: [protected]
https://lease.invitationhomes.com/markets/orlando-fl
https://www.invitationhomes.com/