Indane Gasvery poor service provided!

S
This review was posted by
a verified customer
Verified customer

I got transferred to hyderabad recently from bangalore, i have indane gas connection and completed the transfer formalities with indane gas dealer in bangalore. The dealer said that i need to give the transfer voucher to the nearest dealer in hyderabad and they would give the connection. Once i reached hyderabad and approached the nearest dealer they said that they would mail a copy of transfer voucher to the bangalore dealer to confirm the genunity of the connection and this would take a week, after a week when i approached them they said they did not get a confirmation. So i took the pain of sending the document to them by courier and after a week a finally the local dealer got the confirmation. So when i went to them for the connection, they said the owner of the agency is not in town so i need to wait for a day, the next day the owner said they don't have the voucher book to give the connection, so asked me to wait for week. Its almost 1 month now that i don't have a gas to cook. And when asked about the delay the local dealers threaten not to give the connection.

Beware!

Responses

  • La
    laxhmi sahu Jan 03, 2014

    Sir,
    We are Indain gas user located in sambalpur but we are not happy with the dealer Lippi gas .For gas booking these people never lift the phone and we have to go there shop for booking the gas, the same case is with supply they never deliver the cylinder within time .With two three reminders and every time as these people never lift the phone we have to go there shop after that they will send the cylinder.May be the owner of Lippi gas is influence with some political party or our nataji, so he never cares about the people .Pls help us in this matter .

    0 Votes
  • Mo
    Mohammed Noman Parvez Jul 11, 2013

    I booked gas on 22/05/2017 but still i am not getting cylinder please help me .

    Booking No:83

    Contact No:[protected] / [protected]

    Add:C/O Mohd Abdul Jameel Zahara Appt 2nd floor flat no 203 Kalal Ki Chawl Akola.
    Name: M.M khatib

    city:Akola

    state:Mharashtra

    pin code:444001

    My consumer No: 4099

    gas agency: Pragati Enterprises

    0 Votes
  • RamBabuAmbedkar Mar 26, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Dear Sir,
    I beg to say that I am a customer of LPG Indane gas {Kannauj Gas Service-Kannauj, Uttar-Pradesh-209727}
    I booked my gas 04-03-2017 sl.no.1534, agency manager Shri-Mishra ji tell us you received gas after one weak but i do`t find, than we contact him he say gas truck not received so i am not able to provide you contact after one week . I contact him 20-03-2017, he say, you find cylinder 23-03-2017 but not give us . I contact him 25-03-2017 he say one gas cylinder cost Rs1100=00 you pay and take it .When I asked, Why extra charges He say Hollifestival surcharges, than we reply i am not able to pay such amount, He say go back and take cylinder after Holli festival.
    I pray to you please take proper action according to law due to this behavior is fulfill of corruption.
    Ram Babu Ambedkar
    82, {Aayush-Villa} Near Tehsil, Saraimeera
    Kannauj-209727 [Uttar-Pradesh]
    [email protected]
    mob-+[protected]

    0 Votes
  • Dr
    Dr. Deepak Kumar Jan 28, 2012

    I have booked my gas on 13th Jan 2017 consumer no 27227and booking no is [protected] and cash memo 12290 generated on 20 th Jan but till now have not received my gas. So Please go through the case of not delevered the gas cylinder till now.
    Thanks

    Dr. Deepak Kumar
    C-143 Beta-I
    Greater Noida

    0 Votes
  • Dr
    Dr. Deepak Kumar Jan 28, 2012

    I have booked my gas on 13th Jan 2017 consumer no 27227and booking no is [protected] and cash memo 12290 generated on 20 th Jan but till now have not received my gas. So Please go through the case of not delevered the gas cylinder till now.
    Thanks

    Dr. Deepak Kumar
    C-143 Beta-I
    Greater Noida

    0 Votes
  • Vi
    Vijay Kumar s/o ved parkash Dec 24, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Sir,
    My name is Vijay kumar(consumer no-46511 of indane gas in moga).I am Living in 3, Parwana Nagar Moga-142001.My Distributor Name is MOGA GAS SERVICE, Railway Road, Moga-142001.I visited many tine to my distributor for issuing me two cylinder instead of one.But they do not give me any response.Please Resolve The Issue Immediatedly .I shall be very thankful to you.
    from
    Vijay Kumar.
    Mobile Number-[protected]

    0 Votes
  • Ra
    RAMESH. G Dec 14, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I have received SMS in my mobile & checked in IVRS systems that customer 36938. booking number is 380384. cylinder was delivered on 13.12.2017 & cash memo number is 10750. But I have not received cylinder. why wrong message I have got in SMS & as well as in IVRS systems. Is it just eye wash or cheating? what does it mean?

    0 Votes
  • Vi
    vidya siddaraju Nov 25, 2011

    The cylinder f0r the consumer number 52188 is booked on 15/11/2017. The message of delivering shortly was sent on 18/11/2017, Till 25/11/2017 the cylinder didnot delivered yet and if we call for the indane complaint number [protected], they will receive and cut the call. I request for the concerned authorities to take disciplinary action and to deliver the cylinder immediately as possible. I am a resident of Hirandahalli, Virgonagar post, Bangalore East Taluk-560049.

    0 Votes
  • Aj
    Ajay Ghotikar Oct 11, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I booked the LPG cylinder on 13.09.2017, and enquire about the service of delivery of LPG cylinder, the dealer should asked me no time limit and at the time of 11/10/2017 he asked me to come with cylinder and pay the receipt and get godown delivery from our godown, we should not interested in home delivery. If you want early delivery you should get it from Hawkers of our company in Rs. 500/- this is our main earnings.
    My consumer No. is 03351 under Pragati Enterprises, Old Cotton Market, Akola, Tq. & Dist. Akola (Maharashtra)
    Your phone booking system is very bogus and misguided the customers, due to dealers services.

    0 Votes
  • Ji
    jinendra patni Oct 08, 2011

    dear sir/madam
    we have got fault cylinder as it is not supplying gas .the gas was supplied on 1/08/11 .we have sent complaints for about 10-15 times for the change in cylinder .but there was no response from the agency. kindly take quick action on the above issue.

    our consumer no.: 9256
    consumers name: bela jain, jain gali, sadar bazar, durg(c.g.)
    distributors code: 7447991
    distributors name: dev indras agency durg(c.g.)

    0 Votes
  • Ku
    Kumar Ritesh Jul 21, 2011

    I consumer no 50841, on 11/07/11 I made a refill booking by internet. On Sunday 17 July one person delivered a full cylinder to my wife quote my name and asked that today Sunday I will give you the slip tomorrow. Very next day 18 July another person arrived my home with full cylinder and checked the cylinder which was delivered on 17 July and asked that someone gave you the Bharat Company cylinder by cheating. Then he contacted to Mr. Sitaram the actual vendor of my area on mobile no [protected] and told to my wife I can change your cylinder with Indane cylinder if you give me Rs 200 extra. She refused him and my wife went to the society gate to checked the entry register, on 17th Mr Ajab Singh made an entry to deliver gas cylinder at my address. I made contact to my distributer (Gouri Enterprises) about this matter and found positive reply that they will change the cylinder same day but didn’t do so. It seems clear conspiracy of vendor Mr. Sitaram to take some money because no one had the idea about my booking. I request you to solve my problem and take stern action to maintain the reputation of Indane.
    Thanking You

    0 Votes
  • Ak
    Akshay G Mehta Jul 18, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I have a indane gas connection and had applied for an extra cylinder the allotment letter was dispatched on 18-03-2017, details as Consumer No. 20118 and DBC (SL69A) Reg No. [protected]. It reads as present the letter and take your cylinder but I am trying from 3months to take the delivery from M/s Madhu Agencies, Shanthinagar, bangalore, but they deny saying Non-Released status of gas cylinder.
    I don't know what to do. At head office they do not answer.

    0 Votes
  • Sk
    SKSHARMA5162 Jun 08, 2011
    This comment was posted by
    a verified customer
    Verified customer

    SIR,
    I AM SHIFTED FROM MOHALI TO CHANDIGARH. I AM WORKING AS DY. MANAGER IN STATE BANK OF INDIA, ON 31.05.2017 I HAD REQUESTED YOUR DEALER AT MOHALI M/S HIGH FLAME GAS PHASE 9 TO TRANSFER MY CONNECTION TO CHANDIGARH THEY ASKED TO DEPOSIT THE CEYLENDERS AND REGULATORS. I DEPOSITED THE SAME ON 31.05.2017 AND THE DEALER ISSUED ME TRANSFER VOUCHER BUT YOUR DEALER M/S CITY GAS SECTOR 37-C REFUSED TO ISSUE ME CYLENDERS AND REGULATORS IN CONTEXT THAT THEY HAVE NOT SUPPLIED STATIONARY BY THE CO. PLEASE RESOLVE THE ISSUE IMMEDIATEDLY AS I HAVE NO OTHER ALTERNATIVE FOR COOKING OF FOOD.

    AN EARLY RESPOSE AWAITED.

    0 Votes
  • Ha
    hazrat May 19, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I am a custome of your Devganga associates Bangalore. My consumer no 44085. I suffers every month for bookiing & delivery of gas filling. the associate does not cooprate any time any problem also booking & gas filling.
    your devely is not late but very very late.
    pls, Do something.
    Hussain.M
    no, 1, 7th E cross, vinayaka nagar Bangalore- 560026

    0 Votes
  • Sh
    Shyju Naduvath Mar 14, 2011

    Rep sir,
    The undersigned have the honour to inform you that, Iam the consumer of HP GAS.

    But due to some agencies we are geting very much problem and we are residing at Valanchery of Malappuram dist and we had book a gas cylinder on 07th Feb 2017, but till date we are not get our refilled cylinder till date the agency addres was as follows

    Rahul Indane
    Nc x/187, Thottathil Building,
    Alinchodu, Valachery
    Malappuram Dt. Pin 676552.

    And our consumer no 3517.

    Yesterday we had gone to office and requested for gas they had talk with in very harsh way and ask to lunch complient.

    So kindly consider this problem and do needful

    Thankingyou,

    Yours faithfully

    Armughan .N
    Naduvath House
    Near Vykathur Temple
    Valanchery post
    Malappuram dt.
    Pin 676552
    Ph# [protected].

    0 Votes
  • Sa
    Sandeep Sharma - 2005 Jan 18, 2011

    I booked the LPG Cylinder on 11.01 2017. It's already 8 days passed but I have not received the cylinder till now. They are saying that it will take more 7-8 days to get it delivered. I don't know the reason why it is taking so much time for all this in today's cyberworld. I am not able to cook food for last 2-days & having lunch & dinner outside spending around 250/- daily basis. I request you to kindly take stict necessary action against Sreeji Gas agency or whoever is responsible for all these things, and see that the cylinders are delivered in time My Customer ID No. 7413.
    Sandeep Sharma - [protected]

    0 Votes
  • Si
    SIVAKUMAR. J Dec 16, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I am having consumer number 20534 with Prasanna Gas Agency, Padi, Chennai (Phone No.[protected]). I booked for a Gas Cylinder on 16.11.2017. The Prasanna Gas Agency told me your cylinder has been delivered on 02.12.20120 (17 Days after booking the cylinder). But the same has not been delivered till date (16.12.2017) by Delivery Boy. I have to borrow cylinder by neighbour for use due to such delay. They also harrase me again and again. They do not respond postively.

    0 Votes
  • Pu
    PUNEET MITTAL Nov 22, 2010

    Dear Sir,

    I am not able to have access to any of the listed phone Nos./Mobile Nos. of the Distributor i.e. M/s. Rohini Gas Enterprises inspite of my best efforts during the last week. Can you kindly help me in getting a cylinder delivered to my residence (after 2.00 p.m.) at the earliest possible. My connection No. is RG10927.

    0 Votes
  • Pu
    PUNEET MITTAL Nov 22, 2010

    Dear Sirs,

    My gas connection No. is RG10927. I have been trying continuously for the last 5 days to contact Ronhini Gas Enterprises 9Phone NO.[protected], [protected]. [protected], [protected], [protected], but I am unable to access any of the above numbers for the reasons best known to the Distributor concerned. Can you help me in getting me a gas cylinder urgently (PUNEET MITTAL), Mobile No.[protected], e.mail i.d. is [email protected]

    0 Votes
  • Ph
    philomina Oct 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    delay in supply of refill.i tfd my connection from dawn gas pala on17 may2010&coll 2 cyls from bindu gas aluva.the cons no was 36630.i bkda cylon 23 sept &got bkg no as492.the second cyl alsogot exhausted on19 oct.iwent to bindu gas agency&they tell me that the cons no has changed to53444.they never thought it neccessary to inform change of cons no.thus causing this mishap.however they promised to supply me a cyl on 20oct which never happened.today when i contacted them they say they dont have even one cyl .this seems a bit farfetched to put it mildly.pls arrange to expedite &oblige.philomina.fd

    0 Votes
  • An
    ANUP GHOSH Sep 25, 2010
    This comment was posted by
    a verified customer
    Verified customer

    On dated 24/9/10 at 10.00 reported regarding Leakage of Gas from pre-issued cylinder which was serious in nature required immediate attention but the Dealer Ramkrishna agency, Puratan Bazer/Kharagpur was so damned care to say you report to Indian oil, we have no staff to attend immeadiately, thay have not provided any staff for this purpose.Still today on dt.25/09/10 nobody attended till 1 p.m.On contact their customer care again misbehaved and demanded false that theeir staff retuned back due to room closed which just by-passing tendency.
    My question is that how a dealer dared to become liliant in such cases where SAFETY of Human life involved.I expect at least anybody their to listen me please .Pls give a feed back e.mail [email protected]

    0 Votes
  • Md
    md anwar ali Sep 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Md. Anwar Ali S/o Md. Saukat Ali aged about 38 years R/o- At- Bijaya Talkies Road, P.O– Sundargarh, P.S- Sundargarh Town, Dist – Sundargarh.

    That, I am one of the Indane Gas Consumer bearing Card no – B-10549, resided at – Bijaya Talkies Road, Po- Sundargarh, Dist- Sundargarh. I have also submitted the Gas Card before the Gas agency since 18.08.2017 but the gas supplier deliver gas Cylinder as on 17.09.2017. (Nearly One Month). As per my cash memo no 1160 dt 10.09.10, my booking date if 04.09.10 and delivery date is 10.09.10.The Gas agency did not issue any receipt against the Gas card deposited before the Gas Agency and simultaneously manipulate the date of booking and delivery made, as per the agency’s own choice .The Gas agency did not maintained any register of record against the booking of cooking gas is suspicious. Several time I have made request before the dealer for issue another Gas Cylinder for my convenient but the agency holder always avoid me and repeatedly give same answer, quota not allotted, come next month.

    0 Votes
  • Ra
    Rajen Saikia Jul 06, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I am a senior conscientious citizen having retired from service in 2017. I am a customer of M/S Indhan, Nagaon (Gurudwara Path, Fauzdaripatty) and my customer no.is 1741.I need LPG cylinder for domestic use only.
    I received the last cylinder on 30/5/2017, recorded my requisition on 15/6/2017.Under what authority they insist on expiry of 15 days after delivery of one cylinder for requisition of the next one I dont know. But the system does not work there. Customers have to visit the Indhan counter and keep on reminding their request. The persons at the table treat their customers with utter disregard. They are dismissive in their attitude. I visited them on 29.6.2017 and they promised to send next morning.Having not got it I called on them on 30th June, they recorded my number and assured me that they will send it in the afternoon or next morning. But I have not received my cylinder as yet. My two cylinders are empty, I am running on a borrowed cylinder from a neighbour . I, therefore, prefer this appeal to appropriate authority of the Indian Oil Corporation Ltd. and seek redressal of my grievance. I hope you will take note of this complaint and do the needful. Thanking you in anticipation, Yours sincerely,
    Rajen Saikia(Ph.D.)
    ph: [protected] and 250072
    B. Bora Road, Fauzdaripatty
    Nagaon, Assam

    0 Votes
  • Kr
    krishna kumar singh bhadauria Jun 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Sir,

    I am a consumer of INDANE LPG through COMMANDER GAS SERVICE, RAJAJI PURAM, LUCKNOW, U.P.
    My Cust.No. is CGS7247R, Refill booking Date:18.06.2017& Order No.4509.
    Home Adress: D-194, RAJAJI PURAM, LUCKNOW.PIN-226017, E [email protected], mobile no.[protected].
    Today as on 28.06.20010 they are denaying the dilivery on some pretext or the other. This is happening at each& every booking though I have complained at local complaint cell so many times but of no avail.
    Kindly do the needful & oblize.
    Yours Sincerly
    KRISHNA KUMAR SINGH
    Retd. Reader

    0 Votes
  • Kr
    krishna kumar singh bhadauria Jun 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Sir,

    I am a consumer of INDANE LPG through COMMANDER GAS SERVICE, RAJAJI PURAM, LUCKNOW, U.P.
    My Cust.No. is CGS7247R, Refill booking Date:18.06.2017& Order No.4509.
    Home Adress: D-194, RAJAJI PURAM, LUCKNOW.PIN-226017, E [email protected], mobile no.[protected].
    Today as on 28.06.20010 they are denaying the dilivery on some pretext or the other. This is happening at each& every booking though I have complained at local complaint cell so many times but of no avail.
    Kindly do the needful & oblize.
    Yours Sincerly
    KRISHNA KUMAR SINGH
    Retd. Reader

    0 Votes
  • Va
    Vaswati Mondal Jun 03, 2010
    This comment was posted by
    a verified customer
    Verified customer

    SIR,

    Last month (11.05.10), I had booked a cyllinder with Banagar Gas Service. My consumer number is 188798. Till date, the same is not delivered to me. though the delivery man come regularly to our area and refuses to give the cylinder. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.

    0 Votes
  • Ku
    kuheli4ever May 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Hi,

    Sub.: Gas Consumer No.N-76924 - Ananth Gas Agencies,
    Indane Gas Distributors,
    Near HAL Hospital
    Bangalore 560017

    I had booked my cyinder more than a month back & had catergorically instructed the distributors to deliver the cylinder on a Saturday as we are not available on weekdays.
    But inspite of that, the cylinder was not delivered & when I called up they said that they would be delivering it by 12 PM today(i.e 27th May 2017).
    After waiting till 12:45 PM, I called up the agency & they said in a very rude tone that the cylinder can be delivered at any time & I need to stay at home to collect it.
    Then they suddenly hung up the call & thereafter did not pick up the call inspite of calling them repeatedly.
    So is this the type of service we expect & receive from the registered distributors of companies like Indane?
    Moreover I also got to hear a lot of complaints from other consumers for this particular GAS AGENCY.
    As per my knowledge there are lots of guidelines that needs to be followed for a company to become a registered distributor of INDANE & one such is Customer Service.
    So I would request INDANE to take appropiate action against this agency so that they improve their behavior towards the customer & in turn keep the image of INDANE untarnished.

    0 Votes
  • Si
    Siddharth Ranjan May 26, 2010

    I am CA Siddharth Ranjan, a consumer of Indane Gas, bearing Consumer no KLG 18847. My dealer is Kleen gas, # 26 (SCR) Kharvel Nagar, unit- III, Bhubaneswar .

    Till date, since obtaining the consumer card one year back, I have taken only 4 (four) Gas cylinders from the above named dealer and on all four occasions I had to personally visit their office and plead before them- personally- to get the cylinders.

    At their office I saw- in their computer- that about 10 booking have been made in my name and all those have been delivered!

    To appear concerned they have made provisions of multiple telephone numbers and also a cell number where one can make reservations through SMS.

    They frustrate genuine consumers, like me, in the following manner:
    1. It’s virtually impossible to reach to one of their customer care executives as all the numbers provided by them remain perpetually busy or the calls are not attended despite the telephone ringing for a very long time. Even if you are fortunate enough to reach to one of their representatives the curt answers and tendency to evade or lie leaves no other alternative but to visit them personally.
    2. As fraudulent reservations are made, from their side, the computer system automatically rejects genuine cylinder booking requests sent through SMS. For the system may have been programmed to send an automatic SMS intimating the rejection of the booking if a booking has already been made with in 10/15 day. Though the genuine consumer may have taken the last delivery a month back; now owing to the fraudulent booking/ delivery at the dealer’s end the genuine booking of the genuine consumer meets with this rejection. Now also he is left with no other option but to go personally and plead his case as he can not talk to them over the phone.
    3. Personal visits cost a lot of opportunity cost so one would not be able to run after them every time and they benefit by this.
    Rampant illegal use of subsidized cooking gas at commercial establishments like hotels etc and increasing use of the same in cars and autos has put an enormous pressure on this subsidized product.
    Ready availability of cooking gas in the black market and their wide illegal use points out that a lot of people are involved in this. It’s no surprise that all the complaints yield no redressed or just cosmetic reprieves, in the form of expeditious allocation of a cylinder to the complaint after a few personal visits to the dealers place.

    A realistic solution would be to do away with the subsidy; for the genuine consumers anyway pay up the extra money and only the black market and the enforcement officers are benefiting at the expense of revenue!

    0 Votes
  • Vi
    vinay kumar jha May 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    we are at jabalpur a 2nd class city. it appears through there are few suppliers of indan gases here the govt agencies and iol agencies are just helopless in controlling local dealers. the suppliers are most irregular but with rextra payments to vendors the cylinders are available.

    0 Votes
  • Am
    AM Mohan May 20, 2010

    Hi, I am a resident of nerul, sector 19 and had done a booking of gas cylinder in Indane Ahushka gas services. I ordered for this 2 weeks ago but till date i haven't received it. The phone keeps ringing but no one takes the call. This has been most disgusting service offered to a consumer

    They have changed the numbers and the new numbers are not shared with the consumer.

    They have now started a new telecon service of taking orders for replacing gas which is more disgusting. The operator does not come on phone live to note your request/compliant. It just registers your consumer number and the date & time you have ordered. There is no indication when the gas cylinder will be delivered and in how many days. Any new consumer must not opt for this service as there is always a shortage of staff. Unfortunately there are only 2-3 gas lines services available in nerul so we consumers are choiceless.

    But I am thankful to Mahanagar gas for innovating the option of placing gasline directly in consumers house. So now we don't have to beg any gas agency anymore.

    0 Votes
  • Sk
    skkhadri May 08, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I am the consumer of Indane Gas bearing consumer No:55888, the supply of refill of cylinder through vijayakumar Gas Agency, pammal, Chennai - 75 . The delivery of refill of cylinder is unnecessarily delayed in every month. Every month we get cylinder after 8-10 days of our due date and that too after making many visits to the gas agency. Our complaints are simply Ignored.This month I have booked on 25 th April but I didn't received my supply yet (It is about 15 days).while enquiry they states that there is no supply, this is the repeated answer throughout the year. In this circumtances I am wondered that how the small tea shops were using domestic gas cylinders which is banned and gets regular supply.Most of the tea shops were using domestic cylinders in our area, but they are getting regular supply. We are undergoing physical and metal torture due to this attitude of Gas agency. I request the higher authorities to take necessary action against vijaya kumar Gas Agency to regulate the deliver in time.

    0 Votes
  • Ga
    Ganeshanju Apr 27, 2010

    I have domestic gas connection no.41339 with Jai Jawan Gas Agency, Ramphal Chowk, Sector-7, Dwarka, New Delhi. From last few month it has been noticed that there is mixing of some liquid, may be, water in the gas cylinders. I have informed about this to the ownder of Gas Agency and also show the cylinder to vender, but no positive response has been received. However, vender has intimated that there is less pressor in the cylinder due to which cylinder is not giving full response (full flame) at the time of use.

    I request you to kindly look into the matter and arrange to replace/repair the cylinder at the earliest. As a proof of the same, cylinder which is filled with some liquid is available with me. My mobile No. is [protected],

    0 Votes
  • Ki
    kishangopal gilda Mar 01, 2010

    Dear sir, i Kishan gopal gilda having an connection with IndaneGas bearing consumer No.18011, and the s.v. no. is 430753, with the agency of MALLIKARJUN INDANE GAS AGENCY, located at JAIPUR MANDAL Dt.Adilabad, Distributor Code is 183325, the distributor is not supplying the gas reguarly and he suffering us by supplying of gas and harassing all the customers with his rude behaviour. And he is answering like he knows each and every officer of the above said company and telling us to do what ever you can. Please kindly look into the matter seriously, and remove his distributor ship and save the rights of the customers of your company. pls. take necessary action as soon as possible

    Thanking You
    KISHAN GOPAL GILDA
    CONSUMER NO.18011
    CELL;[protected]
    DIST. ADILABAD A.P

    0 Votes
  • La
    lakshmibalaji Jan 21, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Company information:
    Indane (sree ma krupa gas agency)
    India

    NOT RECEIVING CYLINDER IN TIME
    Dear Sir,
    I have INDANE gas connection from Sri maa krupa gas agency, annanagar west extn, chennai-600101. I have booked my cylinder on 5thJan'10, booking No 635, my connection No is 21995, but the cylinder has not been delivered. The telephone Nos are not being attended and there is no way to contact or communicate with the Agency. If at all they attend, they say that "will be delivered tommorow since there are no delivery men". Since am a working women, i do not have time to directly go and ask them. Please help.

    Lakshmi
    W/o. S.Balaji
    +91-[protected]

    1 Votes
  • So
    Somemdra Jain Jan 16, 2010

    Singh Gas Service, Heera Plaza, UGF-6&7, Bye Pass Road, Agra have not delivered the cooking gas cylinder. While i am booked for delivery before 25 days. They are involved in the black marketing of Cooking Gas.

    Complaintee Detail :
    S.V. No. [protected]
    Customer No. 17510
    Name : Somendra Jain
    Address : B-33, Shalimar Enclave,
    Kamla Nagar,
    Agra
    PIN - 282004
    Category DS NA
    N/[protected]

    0 Votes
  • Tk
    T.K. VIMALA Dec 03, 2009

    Sir,

    Indane gas agency TRUELIGHT is not supplying gas cylinder, the agency is located in kerala state thrissur district located at aloor. This agency is not supplying gas agency what should i do???...please take necessary actions to supply the gas cylinder. My consumer no: is 11219 and card serial no: is 153715.

    Sir we have alloted two cylinders allotted but even a single one is being deliver for the last two months and only delivered 4 cylinders for the past 10 months.

    with thanks,
    T.K.Vimala

    0 Votes
  • Hb
    h.balakrishna Nov 26, 2009

    dear sir,
    the customer delivery of gas is very bad.
    even after 5 days of booking and the customer personnel agreeing to deliver the gas does not show up.
    if inquired again the customer personnel use evasive talk and postpone the delivery date to a few more days.
    this has been happening every month.
    kindly look into it.
    yours sincerely
    h.balakrishna

    0 Votes
  • Va
    varun agrawal Nov 11, 2009

    Myself R.P Agrawal the conumer of indane gas since dt -03/03/1995
    consumer no 8926
    s.v no 90699
    of sambalpur (odisha) is frustated by the service of M/s Munda gas service sambalpur because of irregular supply of gas.
    and finally they refuse to give gas by the reason that the company had sent notice that consumer card had been transferred to other locality, when i asked for the notice they refused to show me, than i asked for the phone no . of the the owner of the office they refuse to give me..and they talked very rudely.
    therefore i want to know the reason of transferation of my card and strict action should be taken against these fraud distributors.

    0 Votes
  • Am
    Amrita Sinha Oct 07, 2009

    Posted: [protected]

    Dear Sir/Madam,

    It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor- G.K. Indane Gas Agency, Address: Kamla Kant Road, Ratu Road, City: Ranchi, Pincode: 834005, State : Jharkhand.
    Phone No [protected]
    Following are some of the major malpractices adopted by them.

    1. Black Marketing of LPG Cylinders, always resulting in shortage of domestic supply to the original customers.

    2. No home delivery system is available to the consumers.Even then, they are being forced to pay delivery charges.

    3.If the delivery persons comes to deliver the cylinders, the stock gets exhausted before fulfilling the needs of all the consumers.And most of the consumers have to return empty handed, with a false assurance that they will get the cylinders in 1-2 days.But it is not guaranteed that there will be supply of cylinders in next 3 weeks or a month.

    4. Mostly supplied cylinders are under weight.

    5. Misbehaving by the staff for any customer inquiry.


    Sir, cheating with customers is really a matter of serious concern.Most of of the consumers in our locality suffer from this problem Therefore, we request you to look into the matter and take serious action against culprits.

    Sir, kindly also let me know how could I get more information about the working and responsibilities of agencies and distributers of domestic LPG gas cylinders.

    I shall be highly obliged to you for your kind intervention in this matter.

    Sincerely Yours

    Arun Kumar Sinha
    s/o Uma Shankar Prasad
    6, Macky Road
    Upper bazar
    Ranchi-834001
    Jharkhand

    0 Votes
  • Gp
    G patra Aug 18, 2009

    Indae gas
    Nature of complain -Delay in delivery

    Indane gas service -consumer forum
    This is to kindly draw your attention to my problem regarding delay in receiving gas cylinders .I am cosumer of Indane gas with my consumer no. 3101 and my distrubuter is Kleen gas -26-SCR Khervela nagar bhubaneswar Dist-Khurda .
    We do not receive our gas cylinder with in the commited period of 15 days.whenever we try to contact our distributer we never get any positive response from their side .i booked my cylinder on 25 -07-09 till it has not been delivered.this is the common problem in our area every consumer is suffering from this common problem.
    kindly draw your attention on our problemand look into this matter.

    0 Votes

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