Menu
Login
Replied
Tally-ho keep unsticking wasting most of the woody packet 50g packet, I have since change brands and will not have purchase product that have you logo any more as it has really upset me.
As expensive as your product is it should be to the up most quality and there should be a standard, I have watched your product slip as the new plan packaging come in.
As for the packet of ruby, it was dry and had a lot of stick that must have damaged the packaging. I have since changed my brand of RYO tobacco and changed to the least expensive Rollies papers and found that the quality was better than tallyho. Makers blend is the RYO tobacco brand that I smoke now.
I must say I did try a 25g pouch of JPS red, but again was disappointed with the amount of tobacco sticks were in it. The quality of my new tobacco perfect and a lot cheaper than your product, I don't really care if you take this on to account but just thought I would let you know
Thanks for you time
Mark Wyatt
The complaint has been investigated and resolved to the customer's satisfaction.
![Japan Tobacco International [JTI] reviews, listed as Imperial Tobacco Australia](/images/business/48-48/119083/japan-tobacco-international-jti.png){kind=small}
As I read on to your complaints and the resolving of them it say that the majority of them you have try to contact the customer.
As a big company shame on you, I am glad I don’t buy your product anymore and even if you were to reimburse or replace the product that I brought from your company wouldn’t make up for the inconvenience that it has had on me. I pay for quality and didn’t receive it and no matter what it is about principle with me, consumers affairs should investigate your company, which in the foreseeable future I hope that do.