Imperial Tobacco Australia review: Parker & simpson red 20's

I purchase a packet of p&s red 20's almost every day of the week, and normally experience no issues.

I feel that for the price consumers pay for tobacco products, we should atleast be guarenteed to receive quality products free from imperfections and damages.

I was quite annoyed to discover while removing a cigarette from the packet that it had quite a large tear on one side close to the butt end, making it more or less a pack of 19 cigarettes that I had purchased.

I have included a photo of this and would also like to note that this is not the first time that this has happened which is why I have decided to write this complaint.

I have had multiple packets with large hard pieces of 'tobacco' or some foreign object which has made the cigarette stop smoking and I have had to physically remove the hard bit from the cigarette and re light it.

I think your product is great but I also dont appreciate the lack of care and lack of attention to detail being given during the production and packaging of the product.

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