ICICI Bank review: cash deposit in packet 72

ICICI Credit Card Division has fraudulently blocked my salary Account No. [protected] with ICICI Bank. The bills raised by the credit card division are under dispute. On one hand I have received a settlement letter by the ICICI bank lawyer (Singh Associates, New Delhi) who told me to wait till July 7, 2017, while on the other hand the credit card division has in-between gone ahead and blocked Rs. 58, 000/- from my salary account on July 3, 2017, which they claim is theirs.

My card was stolen on January 14, 2017 and I had immediately called the customer care and got the card blocked. Later I received a message stating someone has used the card and made a transaction of Rs 7, 800/-. I have been communicating to ICICI since January 4, 2017 to send me the bills, which I have the right to receive in order to make payments and requested for a new card. I have repeatedly got my address and contact number change but to no vain.

This has resulted in an outstanding of Rs 58, 000/- due to finance, late payment charges, service tax etc. which had been accumulating over the last 6 months due to ICICI’s negligence. I intend to lodge a FIR with Bangalore Police, the copy of the FIR will be sent to RBI/ Consumer Research Services in Ahmedabad, if the amount blocked is not reversed immediately.

Ever since my card was stolen at a store in Bangalore and used by the thief, I have been communicating with ICICI's customer services for 6 months, who have taken no interest in resolving the issue. I have written numerous mails to ICICI credit card division (copies attached). But they have been procrastinating and sending me bills in hap hazard manner with no break-up and not timely.

I have got my address and contact number changed more than 6 times, but its ironic that the recovery calls come on my Bangalore number while the notice/ letters are sent to my old address which is no more valid. I refuse to acknowledge or pay Rs. 18, 000/- being claimed forcefully.

Although I have communicated numerous times that I am extremely unhappy with the ICICI services and intend pay the total amount spent by me and settle my account, I also I feel threatened by the recovery process and being a woman will ask for police protection from ICICI sponsored goondas.

Mansi Chouhan,
Bangalore.

I have given my request for new cheque book on 22-11-2007and 22-11-2017 but till date I dosnt get delivery of the same. From icici bank I get contact no. Of delivery agency, sigma. I thrisly call the sigmas executive to give the delivery of my document to me personnaly in ur office if u dosnt...

Getting back to my mother about this she said - She was told by The Manager that she has to take a Recurring Deposit (with recurring payments of 50000 INR). She was insisted only then she can avail a locker facility.
So She came to an assumption that this is necessary and she said she will take an RD. But the manager has made her sign all documents for the ICICI Prudential Life Insurance. We came to know this only when we didnt see the RD account created rather we received an ICICI prudential life insurance Document.
My mother was not explained of all the details of the policy either. She was under the assumption that she was getting an RD account.
This is pure cheating and I am a customer of ICICI for more than 10 years and cheating like this is really making us think back on the quality of the bank.
I would like to hear from ICICI bank or ICICI prudential Life Insurance on this. We do not want to continue the Life Insurance Scheme. We are not interested with that. We just need an RD account rather.

Dear Mr. Rajaganesh,

We regret the inconvenience caused. We request you to help us with your contact and policy details to assist you .

Alternatively, you may also post your concern along with your policy details on http://www.iciciprulife.com/ipru/GrievanceRedStep.jsp?step=2
Request you to quote the reference number 030185 whilst sharing the details. Post receipt of the requirement, our representative will get in touch with you within 48 hours.

Regards,
ICICI Prudential Life Insurance

Sir
The bank refused any information about him till police comes there. And police refused to take any action against defaulter. I was helpless. I talked to the bank manager to give the details of the account holder. I showed him my complaint in the axis bank, police station and check which was submitted in that branch. No one was there to listen to me.

He had shown me his identity card and visiting card also. He was having a zero balance account in the janakpuri branch also. It is sure that bank will not open a zero balance account without sufficient proof. I think some of the staff of icici were also involved in this case.

Sir
Sorry my complaint is not redressed till now. I am very upset. This attitude of icici bank is not acceptable atall. Please take some action soon

Rabi Narayan Das
Ph. No. [protected]

Agree, they told me password generation would be free.
After soem days deducted Rs 56 from my account without me knowing for this.

Priti

dear sir,
i am paramjit kaur i have a car loan with u my car loan ac no is LADEL [protected] i had Cleared my all dues.but still i dont got this noc for that i am unable to sell my car pls provided it immidetly so that i can sell
my car
thanking u
with regard

paramjit kaur
[protected]
D-9, sadbhawna apartment
2nd floor,
Chattarpur Ext.
Newdelhi 110074

Is your issue being solved by ICICI Bank? Because I am facing similar issue from ICICI since 26th Aug. Today is 14th September, but I still do not have any confirmation on the remittance into my NRE account.

Bank's clear cheques on the basis of day opening balance !

Bank's clear check on the basis of balance at the opening of the day !

have got two wheeler loan from icici bank branch trichy in tamilnadu my all EMI cleared in the month of june 2017.
i request many time for issue my NOC but bank has not giving any attention toward my vehical NO TN 4 8 H 9118) LOAN NO ;LTTR1000453691 i requests highly to you for solving this problem PL

lyriclawer@gmail.com
[protected]

ICICI Cheaters

dear sir,
i ama ajay singh rathor i have an car loan with u my car loan ac no is lujai [protected] i had an close cast month as per your manager say that the will give me noc with in 20 days but still i dont got this noc for that i am unable to sell my car 4 if iam paying expensis 4 it so please provided it immidetly so that i can close my loan ac
thanking u
from
ajay sing rathor

WHAT CAN I SAY EVERY BODY KNOW ABOUT ICICI BANK IS TOTALY ###INK BANK OF INDIA*************ITS TOTALY DESERV ACCOURDING TO ME****IF YOU GOES THERE TO COMPNT ABT UR PROB THEY HELLP LESS***

HI
// IM NAVIN KUMAR FROM MOTI BAGH NEW DELHI -------7th DATS AGO MY FRIEND USED HER ATM CARD WITH HDFC ATM, WHILE SHE HOLDING ICICI BANK ATM, AFTER USING HER ATM CARD WITH HDFC, SHE COULD NOT ABLE TO GET MONEY BY ATM DUE TO SOME TECHINICAL PROB OF ATM SERVER, AND SHE GOT MESSAGE FROM ICICI BANK, THAT 4500 RUPEES GOT DEDUCT FROM HER ACCOUNT, AFTER COMOLAINT THEY TOLD HER THAT IT WILL BE DONE WITH IN 12 DAYS, UNTILL WE ARE WAITING FOR THAT WE DID NOT GET MONEY IN ACCOUNT, ACCOUDING TO ME ICICI BAK IS NOT A RESPONSSIBLE BANK IN INDIA THEY CAN DEDUCT MONEY, BUT THEY DON"T HAVE ANY THING TOM DO ;;

Dear Mr. Garg,

Kindly write to us at nodalofficer@icicibank.com, with the subject line as ‘Customer Service – Account’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

hello sir
i jung bahadur from amritsar having a icici credit card from feb 2017. but i never use it untill today.but your bank shows amount of rs.14000 i withdrawl from my credit card. but this is wrong i never used my card. i complaint many times to your officcials. but they dont help me .several times i talk to your custmer care represntative but they also dont help me. now last time i will mailing my problem to you if this time you cant take action then i will take legal action on your bank.the desprection of card given below.

credit card no. [protected]
name . jung bahadurs/o sh.bachan lalplot no 6 b/s roop nagar gurudwara gate hakiman amritsar

I think is the worst bank of india, it has gone into the heads of persons working there seem to think they r running the country, and they think the customers to be idiot and their slaves, s if they have a crime in opening a account in this stupid bank.
the phones are always busy or not picked up, mobile phones given are not picked up or they are not reacghaeble.
I think the bank should be stayed away with and the employees should be beaten up in the mid of the road

Dear Mr. Srinivasan,

Please write to us at nodalofficer@icicibank.com with your account number and contact details. Please use subject line as " Comments from Site".

Sincerely,

Nazia Sayeed
Office of Head Service Quality
ICICI Bank.

Threatning Call from ICICI Bank Credit Card Department, Rohini.

I have received a call from Mr. Suresh Gupta, Rohini, New Delhi (011-[protected]) who is working in ICICI Bank Ltd, Credit Card Collection Dept., Rohini main branch. He called me yesterday (24th Feb 2017) morning and told me to return the payment slip (C [protected]), RBI has rejected the payment. If I will not return the payment slip then Mr. Suresh Gupta will bounce my cheque with any xyz reason and a case of Section 138 will be apply on me. He clearly mentioned over the phone that he will not take any responsibility of this case.

Regards
Shubhankar

Warm Regards
Shubhankar
+91 [protected]

i agree. but is it resolved or still pending

MALPRACTISE IN MOUNT ROAD ICICI PRU BRANCH CHENNAI TAMIL NADU
the minimum qualification of advisor is +2 but Mr k.Rajesh kannan emp no:(523440)manager. made malpractises for joining a new advisor by name lava kumar advisor code(733239) who completed only 8th standard.Mr k. rajesh kannan prepared a duplicate certificate for Mr.kava kumar advisor code(733239)and made him join him as an advisor so kindly consider this matter as a serious and take necessary action on him
thanking you
r.kumaresan

My saving account is debited with Rs 7658.82 without intimation or my authorization from credit card Div.
I hold a credit card with ICICI bank I requested this credit card to be cancelled last year some time in may/june. Even after that I kept on getting the statement and late payment and service tax was kept on incurring on it.Despite multiple complaints there was no action taken. The details of my card was given to collection agency and they started calling me. In 26th Aug 08 the collection agent Priya called me and asked me to pay the stable amount of Rs. 60 to close the account which I did immediately on 27th Aug08. Soon after that the credit card dept increased the payment amount to Rs 6499.74. I complained about it with the SR no. [protected] on 31-08-08 about the same. It was told to me that every thing will be reversed and your card in cancelled. But to my sheer surprise without my authorization an amount of Rs.7658.82 is deducted from my savings account.
Im a resident of Mulund and went to Mulund Branch for the resolution.No one resolved the issue but I was asked to go to either Vashi or Andheri Branch for the complaint.I called the credit card dept. at the mentioend call center the customer care rep. Megha refused lodge the complaint.
When I complained on ICICI website I receieved the mail from the bank justifying its deeds.
Can any one help me on this regard..
Can Cany one help me on this issue

I have been a credit card user over a decade
Inspite of regular and intime payment of the dues on purchases the reward points are unrewised.
Moreover without purchases the late fee /interest charges / service taxes etc are levied .My umpteen representations are unaddressed
Please cancel my card

i am totally agree with this person becouse i am also become the same kind of party from this bank and i am high bp and diabetic and since their cheating i am feeling very much upset in my mind and i thing gouverment should look in to these kind of metters becouse some day this kind of anger can prove to be a big disaster. from my words i want to tell icici bank is a terrorist bank who terrorise the pcoustomers thru their bad dealing and i don.t have words for their faults i predict that this bank will creat a world record of complains and definetly this bank is going to be insolvent sooner or later.(i want to do the same thing with the bank which should be done with the murderers becouse they r the killer of coustemer's faith.

I have applied for ICICI Dmat account. Past 5months and I am yet to receive the service. Almost every weekend I visit the icici center only to get false promises by their employees.

The hights: They kept my form with them for four months and my cheque validity expired and I have to re-sign my cheque with the current date.

Basically I found that the Employees's are not educated to know the proceedings and are themselves confused. Even I found that the Center Manager "Narayana Rao" was highly confused with the proceedings. They even don't know where to take the customer's signature in the D-mat account opening form.

This is a disgusting and most impudent customer services I have ever experienced in the corporate world.

ICICI can't even open an account of a customer whose all the documents are correct.

dear sir/madam,
i am an advisor in icici pru life in cp (1) branch. due to some family problem i want to regine.
so i kindle request you to accept my regination letter.my mobile no. is [protected] and my addrees is :- sachdeva hostel, room no.- 101, 3/93, laxmi nagar, lalita park, new delhi-92

http://www.icicibank.com/Pfsuser/customer/html/customer_carenew_v3.html

do the procedure and just go to banking ombubsman at the end.if you have a lawer relative or friend then its simple just go to him file a complaint and go to banking ombudsman...

I agree ICICI Bank are total and complete decoits, extract non-due amounts against threats, and muscle power. I suggest that you provide e-mail addresses of complainants, so that people can inter act with each other, and let the service be a little more useful.

Respected Sir,
Mr. Kamlesh Manuja
Vice President.

As per yours latter Dt. 25 April 2017. You have asked me to enclose
(1) Photo Identify Proof
(2) In Patient Hospital Records (Admission notes)

But I had already sent the document of 08 April 2017.

Sir, After sending the document you have again asked the same document after 1 month.

I kindly request you to do the needful at the earliest.

I am being mentally tortured becouse of the error committed by your staff. I once again request you to please do the needful as early as possible.

Hiren Chamanlal Rathod
Chandranagar,
Opp. Rameshwar Tample,
Mamai Krupa,
Rajkot-360 001.
Gujarat.
Contect No. [protected]
Hospital Care Policy No. [protected].