Menu
Register
Write a review File a complaint
Homestar Financial Corporation Customer Service Phone, Email, Contacts

Homestar Financial Corporation
reviews and complaints

Homestar Financial Corporation's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.homestarfc.com
www.homestarfc.com

Learn how the rating is calculated

3.8 16 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Homestar Financial Corporation reviews 16

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Homestar Financial Corporation replied to this review.

Homestar Financial Corporation HORRIBLE

HORRIBLE. Julio *** ran my credit twice! he took my SSN, id , taxes all of my personal information AND NEVER CALLED BACK. I don't know if they are stealing people's identity, WATCH OUT! and I don't know if I was even approved or denied, I need a formal document stating what happened with my application. This is WRONG!

Read full review of Homestar Financial Corporation and 4 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
4 comments
Add a comment
V
V
V. Towne
,
Verified customer This comment was posted by a verified customer. Learn more

is an excellent representative for Homestar. *** exceeded expectations and made this refinance process a superior customer experience. She was quick to respond to our needs, confident and knowledgeable of all the facts about refinancing, and looked out for our best interest. I will definitely call on *** and Homestar for any financial needs I have in the future and recommend her and Homestar to family and friends. I genuinely appreciate *** and all those who assisted her in bringing this refinance/cash-out experience to fruition in quick order (less than a month!). It was a smooth and seamless closing. Thank you, *** and ***!

Z
Z
Z. Watsica
,
Verified customer This comment was posted by a verified customer. Learn more

The experience with *** at Homestar was absolutely fabulous. During the whole process, he was very responsive and he handled all requests from us very calmly and reassuringly. The timeline to close on the house was very aggressive, but he did not let us feel that. He kept up with the pace and had everything processed in due time. Thank you, ***!

V
V
V. King
,
Verified customer This comment was posted by a verified customer. Learn more

I would like to thank *** and the rest of the Homestar team for their professionalism and caring during the qualifying process all the way to the closing table.

A
A
A. McLaughlin
,
Verified customer This comment was posted by a verified customer. Learn more

and his team are EXCELLENT! This is my 2nd time dealing with Homestar and they have never disappointed me. I dont know about the other staff members of Homestar but I do know that you CAN'T go wrong if you have everything in order. So far everything Homestar has said and done has been legit. Ask for and work with ***, he won't sell you a rabbit hole!

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Lurree P**** and her Murphy, NC team were extremely helpful and patient in guiding us through our recent home purchase process, no small feat!

Lurree P and her Murphy, NC team were extremely helpful and patient in guiding us through our recent home purchase process, no small feat! All of our questions were answered to our satisfaction and phone calls were returned promptly. We have already recommended them to a relative who is looking to purchase in the Murphy area.

Read full review of Homestar Financial Corporation and 3 comments
Hide full review
3 comments
Add a comment
M
M
M. Hirthe
,
Verified customer This comment was posted by a verified customer. Learn more

Homestar was an easy choice to make when it came to refinancing our home. Even though I researched and compared several mortgage companies, Homestar stood out as the best. The process is extremely organized and easy, especially with their online site. We found the team to be professional and extremely responsive. Sara Dearing was awesome to work with and incredibly helpful from beginning to end. We are very pleased.

A
A
A. Corwin
,
Verified customer This comment was posted by a verified customer. Learn more

Don't waste your time! I was pre-approved when I made less money! And worked less hrs! When I first started I shld have saw the signs! Loan agent didn't call/email me for abt a week then the nightmare started! After finding a home! Negotiating a great price! Appraisal-inspection fees the day b4 closing I was told - sorry we can't help u! What? I'm never dealing with Homestar Financial again! And to add salt to the wound I lost my earnest money! To which I was promised to they wld get my money back to me...I get ignored for a week or more! Only when I send an email to owner/and everyone I cld think of I get a response! I'm now left embarrassed and soured on an experience that shld have be life changing in a great way! To never wanting to do this again...Please research who ur choosing to do business with! Homestar is not the people's friend! I was warned and didn't listen!

S
S
S. Stokes
,
Verified customer This comment was posted by a verified customer. Learn more

This was a simple no worries no hassle problem free home buying experience. *** was fabulous to work with!

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Keith *** was extremely Professional and definitely an expert in his field!

Keith *** was extremely Professional and definitely an expert in his field! Everything from my first phone call to Keith to my closing was easy and stress free. Keith is a man of his word. Everyone on Keith's team was very helpful and knowledgeable. I look forward to doing business with Keith in the future and will refer other family and friends to Keith and his team

Read full review of Homestar Financial Corporation and 4 comments
Hide full review
4 comments
Add a comment
I
I
I. Ruecker
,
Verified customer This comment was posted by a verified customer. Learn more

Lurree P and her Murphy, NC team were extremely helpful and patient in guiding us through our recent home purchase process, no small feat! All of our questions were answered to our satisfaction and phone calls were returned promptly. We have already recommended them to a relative who is looking to purchase in the Murphy area.

V
V
V. Grant
,
Verified customer This comment was posted by a verified customer. Learn more

Olivia, with the Rapid City SD office, was there with us from the beginning of the closing process. Anytime we needed her, including weekend and holidays, she was always a text away and responded in a very timely fashion. I could not have asked for a more professional attentive agent!
I would recommend Olivia and the Rapid City branch to anyone. I would most defiantly use them again if the need arises

C
C
C. Terry
,
Verified customer This comment was posted by a verified customer. Learn more

I got a killer interest rate! The process went relatively smooth and i was very pleased with the results!

Z
Z
Z. Ondricka
,
Verified customer This comment was posted by a verified customer. Learn more

Austin *** and the whole team at Homestar made the loan process very easy for my family. He really took the time to make sure we comfortable through every step of the loan. Thanks Austin!

ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation The experience with *** at Homestar was absolutely fabulous

The experience with *** at Homestar was absolutely fabulous. During the whole process, he was very responsive and he handled all requests from us very calmly and reassuringly. The timeline to close on the house was very aggressive, but he did not let us feel that. He kept up with the pace and had everything processed in due time. Thank you, ***!

Read full review of Homestar Financial Corporation and 4 comments
Hide full review
4 comments
Add a comment
A
A
A. Pfannerstill
,
Verified customer This comment was posted by a verified customer. Learn more

Homestar Financial Fayetteville GA was a wonder to work with Retunda W. We were working with another lender, but they made errors on our paperwork and refused to change them. *** Mortgage admitted the errors were on their part , but said they would not change them. Retunda had all of our paperwork completed, and we closed on our new home within 3 WEEKS! If you have an opportunity to work with Retunda you cannot go wrong.

C
C
C. Dicki
,
Verified customer This comment was posted by a verified customer. Learn more

Homestar is a great company. They were very helpful. Jill *** and Alicia *** explained the whole process to me. They were very patient and very clear on what needed to be done. I would recommend them to everyone who wants to buy a house. Thank you Homestar.

V
V
V. Goldner
,
Verified customer This comment was posted by a verified customer. Learn more

This was my first home and I had no clue about what I needed to do. I reached out to Bill, through a family member, and he was awesome throughout the entire experience. He made it very easy to understand the process and made sure that it went smoothly. Communication was great and I am very pleased with the entire service. I highly recommend Bill Price for all of your loan needs. No complaints here.

J
J
J. Gislason
,
Verified customer This comment was posted by a verified customer. Learn more

Keith *** was extremely Professional and definitely an expert in his field! Everything from my first phone call to Keith to my closing was easy and stress free. Keith is a man of his word. Everyone on Keith's team was very helpful and knowledgeable. I look forward to doing business with Keith in the future and will refer other family and friends to Keith and his team

ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation *** and his team are EXCELLENT!

and his team are EXCELLENT! This is my 2nd time dealing with Homestar and they have never disappointed me. I dont know about the other staff members of Homestar but I do know that you CAN'T go wrong if you have everything in order. So far everything Homestar has said and done has been legit. Ask for and work with ***, he won't sell you a rabbit hole!

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation This was my first home and I had no clue about what I needed to do

This was my first home and I had no clue about what I needed to do. I reached out to Bill, through a family member, and he was awesome throughout the entire experience. He made it very easy to understand the process and made sure that it went smoothly. Communication was great and I am very pleased with the entire service. I highly recommend Bill Price for all of your loan needs. No complaints here.

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Olivia, with the Rapid City SD office, was there with us from the beginning of the closing process

Olivia, with the Rapid City SD office, was there with us from the beginning of the closing process. Anytime we needed her, including weekend and holidays, she was always a text away and responded in a very timely fashion. I could not have asked for a more professional attentive agent!
I would recommend Olivia and the Rapid City branch to anyone. I would most defiantly use them again if the need arises

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Homestar was an easy choice to make when it came to refinancing our home

Homestar was an easy choice to make when it came to refinancing our home. Even though I researched and compared several mortgage companies, Homestar stood out as the best. The process is extremely organized and easy, especially with their online site. We found the team to be professional and extremely responsive. Sara Dearing was awesome to work with and incredibly helpful from beginning to end. We are very pleased.

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Homestar Financial Fayetteville GA was a wonder to work with Retunda W

Homestar Financial Fayetteville GA was a wonder to work with Retunda W. We were working with another lender, but they made errors on our paperwork and refused to change them. *** Mortgage admitted the errors were on their part , but said they would not change them. Retunda had all of our paperwork completed, and we closed on our new home within 3 WEEKS! If you have an opportunity to work with Retunda you cannot go wrong.

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Homestar Financial Corporation replied to this review.

Homestar Financial Corporation *** is the worst lender in this company I do believe

is the worst lender in this company I do believe. He has horrible communication and when he does answer the phone he's got an attitude. Half the time he wouldn't answer my phone calls but he would answer my wife hmm that's an interesting note. As long as you're a woman he will answer I find an issue with that and homestar should do something about that. Terrible lender. Don't worry though they do have good lenders and I'm going to leave a positive review for that particular lender.

Read full review of Homestar Financial Corporation
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Kali was the 1st person I spoke to at Homestar

Kali was the 1st person I spoke to at Homestar. She was very nice, and got back to me with all the info I needed to provide in a very timely manner. Taylor assisted me with any other questions I had, and Rae was my processor and guided me through the closing process with ease. The only issue I had was that the closing date got delayed, and i wasn't notified until I actually called the office myself. Other than that, everyone at Homestar made my purchasing experience very easy. I would recommend them to anyone!

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation I actually began my loan with another lender that happened to be highly regarded in their customer service and customer satisfaction reviews

I actually began my loan with another lender that happened to be highly regarded in their customer service and customer satisfaction reviews. My loan officer was Brandon ***. I left the other lender, because Brandon's level of customer service, availability and just overall commitment to seeing my family through the home buying process, far exceeded the other lender, and any and all expectations I could've had.
I would recommend Homestar to my friends, family, colleagues and associates. Brandon's commitment, communication and overall knowledge, combined with customer service just makes Homestar by far the best Lender that any buyer could ever want.

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
U
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation *** is an excellent representative for Homestar

is an excellent representative for Homestar. *** exceeded expectations and made this refinance process a superior customer experience. She was quick to respond to our needs, confident and knowledgeable of all the facts about refinancing, and looked out for our best interest. I will definitely call on *** and Homestar for any financial needs I have in the future and recommend her and Homestar to family and friends. I genuinely appreciate *** and all those who assisted her in bringing this refinance/cash-out experience to fruition in quick order (less than a month!). It was a smooth and seamless closing. Thank you, *** and ***!

Read full review of Homestar Financial Corporation
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Homestar Financial Corporation replied to this review.

Homestar Financial Corporation GA - Home star is the absolute worst

GA - Home star is the absolute worst ...If I can do it all over again I would've went with the other preferred lender the builder offered. They took a first time new construction home buying experience turned it up side down, spit on it, and ran it through the mud. First off they are very unresponsive; the lending and underwriting department to be specific. I would receive a request and submit documents a week later they would request the same document. For some reason time after time the figures on my lender disclosure would change every week. One week they would apply the lender credits the next week its no longer there. The next week they are adding points to the loan. This is a predatory practice, I would advise stay away or be on your peas and cues because these folks will definitely try to pull a fast one. STAY AWAY !

Read full review of Homestar Financial Corporation
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Homestar Financial Corporation replied to this review.

Homestar Financial Corporation The office in NC I wouldn't recommend to a dog

The office in NC I wouldn't recommend to a dog. My husband and I were recommended by our realtor to a Quentin ***. He made promises he did not keep we were honest and upfront. He promised to be able to get us in a home in 45 days well he didn't my family lived in a hotel for 4mts. The last communication with this company was in November we decided to find another lender and with ths same information we were able to close in 30 days. Now it's March and this Quentin just reached back out to ask if we were still going forward and when we told him we closed in January he responded "yeah ok" then proceeded to text our realtor that she was shady and so were we. There is so much more to this story. I called to file a computer with HFC and I have yet to hear back and before HFC say they disagree I have text and emails to prove the NC office strong us along for months!

Read full review of Homestar Financial Corporation
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Homestar Financial Corporation Don't waste your time!

Don't waste your time! I was pre-approved when I made less money! And worked less hrs! When I first started I shld have saw the signs! Loan agent didn't call/email me for abt a week then the nightmare started! After finding a home! Negotiating a great price! Appraisal-inspection fees the day b4 closing I was told - sorry we can't help u! What? I'm never dealing with Homestar Financial again! And to add salt to the wound I lost my earnest money! To which I was promised to they wld get my money back to me...I get ignored for a week or more! Only when I send an email to owner/and everyone I cld think of I get a response! I'm now left embarrassed and soured on an experience that shld have be life changing in a great way! To never wanting to do this again...Please research who ur choosing to do business with! Homestar is not the people's friend! I was warned and didn't listen!

Read full review of Homestar Financial Corporation
Hide full review

Homestar Financial Corporation complaints 0

Looks like Homestar Financial Corporation has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Homestar Financial Corporation, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Homestar Financial Corporation legit?

Homestar Financial Corporation earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Homestar Financial Corporation stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Homestar Financial Corporation's reputation as a trustworthy leader in their field. Customers can rely on Homestar Financial Corporation's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Homestar Financial Corporation. The company provides a physical address, 6 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Homestar Financial Corporation has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Homestar Financial Corporation has registered the domain name for homestarfc.com for more than one year, which may indicate stability and longevity.

Homestarfc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Homestarfc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Homestarfc.com you are considering visiting, which is associated with Homestar Financial Corporation, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

About Homestar Financial Corporation

Screenshot Homestar Financial Corporation
Homestar Financial Corporation is a proven leader in the mortgage industry and is consistently providing innovative mortgage solutions to its clients. Established in 2002, the company has been helping homebuyers achieve their dream of homeownership through its comprehensive range of mortgage products and services.

The company takes pride in its team of experienced and knowledgeable professionals who are committed to guiding their clients through the entire mortgage process with utmost care and attention. They strive to provide personalized service to each client and ensure that they understand every step of the process, ensuring that the clients make informed decisions about their mortgage options.

Homestar Financial Corporation offers a wide variety of mortgage products that cater to the diverse needs of its clients. Their offerings include conventional, jumbo, FHA, VA, USDA, and other programs. Additionally, they have an in-house underwriting and processing team that streamlines the process and ensures a quick turnaround time.

With a passion for helping people find the right mortgage solution, Homestar Financial Corporation has built a reputation for excellence in the industry. They are known for their exceptional customer service and commitment to delivering the best possible mortgage experience to their clients.

Overall, Homestar Financial Corporation is a well-respected, reliable, and trustworthy mortgage provider that has helped thousands of clients achieve their homeownership dreams. With their vast experience and knowledge, they continue to set the standards in the mortgage industry and make homeownership accessible to all.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Homestar Financial Corporation contacts

  2. Homestar Financial Corporation phone numbers
    +1 (770) 503-0380
    +1 (770) 503-0380
    Click up if you have successfully reached Homestar Financial Corporation by calling +1 (770) 503-0380 phone number 0 0 users reported that they have successfully reached Homestar Financial Corporation by calling +1 (770) 503-0380 phone number Click down if you have unsuccessfully reached Homestar Financial Corporation by calling +1 (770) 503-0380 phone number 0 0 users reported that they have UNsuccessfully reached Homestar Financial Corporation by calling +1 (770) 503-0380 phone number
    +1 (770) 654-8599
    +1 (770) 654-8599
    Click up if you have successfully reached Homestar Financial Corporation by calling +1 (770) 654-8599 phone number 0 0 users reported that they have successfully reached Homestar Financial Corporation by calling +1 (770) 654-8599 phone number Click down if you have unsuccessfully reached Homestar Financial Corporation by calling +1 (770) 654-8599 phone number 0 0 users reported that they have UNsuccessfully reached Homestar Financial Corporation by calling +1 (770) 654-8599 phone number
    +1 (678) 997-2641
    +1 (678) 997-2641
    Click up if you have successfully reached Homestar Financial Corporation by calling +1 (678) 997-2641 phone number 0 0 users reported that they have successfully reached Homestar Financial Corporation by calling +1 (678) 997-2641 phone number Click down if you have unsuccessfully reached Homestar Financial Corporation by calling +1 (678) 997-2641 phone number 0 0 users reported that they have UNsuccessfully reached Homestar Financial Corporation by calling +1 (678) 997-2641 phone number
    Marketing Services
    +1 (706) 253-2827
    +1 (706) 253-2827
    Click up if you have successfully reached Homestar Financial Corporation by calling +1 (706) 253-2827 phone number 0 0 users reported that they have successfully reached Homestar Financial Corporation by calling +1 (706) 253-2827 phone number Click down if you have unsuccessfully reached Homestar Financial Corporation by calling +1 (706) 253-2827 phone number 0 0 users reported that they have UNsuccessfully reached Homestar Financial Corporation by calling +1 (706) 253-2827 phone number
    +1 (770) 630-5256
    +1 (770) 630-5256
    Click up if you have successfully reached Homestar Financial Corporation by calling +1 (770) 630-5256 phone number 0 0 users reported that they have successfully reached Homestar Financial Corporation by calling +1 (770) 630-5256 phone number Click down if you have unsuccessfully reached Homestar Financial Corporation by calling +1 (770) 630-5256 phone number 0 0 users reported that they have UNsuccessfully reached Homestar Financial Corporation by calling +1 (770) 630-5256 phone number
    Branch Manager
    +1 (404) 423-5208
    +1 (404) 423-5208
    Click up if you have successfully reached Homestar Financial Corporation by calling +1 (404) 423-5208 phone number 0 0 users reported that they have successfully reached Homestar Financial Corporation by calling +1 (404) 423-5208 phone number Click down if you have unsuccessfully reached Homestar Financial Corporation by calling +1 (404) 423-5208 phone number 0 0 users reported that they have UNsuccessfully reached Homestar Financial Corporation by calling +1 (404) 423-5208 phone number
    Mortgage Loan Originator
    More phone numbers
  3. Homestar Financial Corporation address
    332 Washington St NW, Gainesville, Georgia, 30501-8517, United States
  4. Homestar Financial Corporation social media
Homestar Financial Corporation Category
Homestar Financial Corporation is ranked 273 among 403 companies in the Banks category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.