The complaint has been investigated and
resolved to the customer's satisfactionResolved HSN.com / Innova, Inc. / Ultrex Gourmet Quality Cookware — innova out of business according to hsn, all ultrex warranty are not supported
resolved to the customer's satisfaction
I have purchased a 17 piece Ultrex Gourmet Quality Cookware set from HSN with a 50 year Warranty. After using the pots and pans, the teflon part of it started peeling off. I have attempted to contact HSN about the product and they could not find a record in their system using my home telephone number for 20 years that I have purchased the product. Ultrex has breached the Warranty of their Product. The product did not perform the quality as it was advertised on HSN show. I was hoping to get address or contact information for Innova, Inc.