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Offended
I ordered 2 books from budplant.com and by mistake put in wrong information about my credit card. I received an email from their service lady called Diane that they couldn't process my order and possible errors are either address or card number. Since they didn't send me confirmation of order and the printed out webpage only showed my address but not the credit card number, I thought my mistake was typing in Bangkok twice. I sent her an apology with the correct address. She wrote an offensive mail back saying that she has cancelled my order and implied that I was trying to use other people's credit card. I pointed out that had I got a proper confirmation, I would know that the problem is the card number not the address. I also told her that her note was offensive because she could just let me know what was wrong. She wrote back an even more offensive note that because there are a lot of fraud in 'my part of the world' and she had to do what she had to do to protect her company. She not only offended me but 'this part of the world' as well.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Bud's Art Books legit?
Bud's Art Books earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
Bud's Art Books resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Budsartbooks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Budsartbooks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Budsartbooks.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Bud's Art Books.
However ComplaintsBoard has detected that:
- Budsartbooks.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- Bud's Art Books protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Bud's Art Books complaint handling
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Bud's Art Books contacts
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Bud's Art Books phone numbers+1 (530) 273-2166+1 (530) 273-2166Click up if you have successfully reached Bud's Art Books by calling +1 (530) 273-2166 phone number 0 0 users reported that they have successfully reached Bud's Art Books by calling +1 (530) 273-2166 phone number Click down if you have UNsuccessfully reached Bud's Art Books by calling +1 (530) 273-2166 phone number 0 0 users reported that they have UNsuccessfully reached Bud's Art Books by calling +1 (530) 273-2166 phone number+1 (800) 242-6642+1 (800) 242-6642Click up if you have successfully reached Bud's Art Books by calling +1 (800) 242-6642 phone number 0 0 users reported that they have successfully reached Bud's Art Books by calling +1 (800) 242-6642 phone number Click down if you have UNsuccessfully reached Bud's Art Books by calling +1 (800) 242-6642 phone number 0 0 users reported that they have UNsuccessfully reached Bud's Art Books by calling +1 (800) 242-6642 phone number
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Bud's Art Books addressPO Box 1689, Grass Valley, California, 95945, United States
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This interesting company is not going to send my order, and asks for my personal data, which I will under no circumstances provide.
They do not respond to my messages, I ask for a refund.
I don’t recommend dealing with this... at a time when there are plenty of excellent services like Amazon!
Not resolved!
I think this site is a scam. I ordered a comic book and under the pretext of covid, it can take several months. Of course there is no tracking number. I waited 1 month, then 2 and wrote to them. They tell me to wait another month and if I still get nothing, they’ll refund me or send me back another comic. Once the deadline has passed, I write to them again and there, no more answers from them ... site not recommended, lack of seriousness.
Je pense que ce site est une arnaque. J'ai commandé un comic book et sous prétexte de covid, l'envoi peut prendre plusieurs mois. bien évidemment il n'y a aucun numéro de suivi. j' ai attendu 1 mois, puis 2 et leur ai écrit. Ils me disent d'attendre encore 1 mois de plus et si je ne reçois toujours rien, ils me rembourseront ou me renverront un autre comic. Une fois le délai passé, je leur écris de nouveau et là, plus aucune réponse de leur part ... site déconseillé, manque de sérieux.