The complaint has been investigated and
resolved to the customer's satisfaction
H&R Block Emerald Cardfraud


I went into an office of H&R block hoping to get my advanced loan. I was told $500 was
supposed to be put on my new card. Well as I go to swipe my card to buy my children's
gifts; the new card was declined! I call the card company. The
company says that I have a negative balance of $1, 781.00! The
representative says I have two active cards issued to me! I was told
purchases were being made on an expired card! So now my
children won't be opening anything up for Christmas. I am trying to do what I can
to dispute this matter. I, too am done with H&R block.


  • Ki
    kim walker 853 May 11, 2013

    The last two years I have used the Emerald card and it was the worse experience ever, even the IRS agreed with me. The IRS said hey we put it in two weeks ago this is bad ! Emarld card is a disaster ! Kim Walker

    0 Votes
  • Ma
    Marco4141 Jan 07, 2013

    Take it to court, and Don`t pay Jack until matter is settled.

    0 Votes

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