Home Depot review: service, no help loading almost injured

OnMarch 22nd at 11:39 a.m. I picked up an order from home Depot in Deptford New Jersey a bottom tool box it was on a cart cart said the box indicated it was 259 lb I told the clerk I needed assistance to have this put on a home Depot rental truck to take home she said to wheel it down the other end of the building at the rental department I will think about almost three-quarters of a block to the other end of the building I got there to rent a vehicle they told me now I have to push it back to the pro shop I got it to the pro shop contacted a Clark told him I needed assistance to get this box onto a home Depot rental truck 15 minutes later approximately 12 10 p.m. on March 22nd Young employee comes out and I asked him where's your other help he said I'm the only guy show him and I try to lift and push dish onto the back of the home Depot truck they they must have had this loaded onto the cart with a forklift it was a Hallow top cart it wasn't flat so when we pushed it and try to get it up onto the car half the box fell on me and my shoulder and then somehow we got it up and got it into the back of the truck but this is unsatisfactory you need more help out there you try to save a few bucks and you hurt your customers .