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Home Depot

Home Depot review: bait and switch fraud

1 comment
J
Author of the review
4:14 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

Bait and switch at Home Depot. I couldn't believe it. Big sale on product signed outside. Go in and order it, and 2 days later they try to sell you a more expensive version, because "yours was discontinued at the same moment we wrote the order uo, with no substitution." Give me a break..I'm calling the local paper too.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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RupertDBear
Vancouver, CA
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Mar 04, 2011 2:07 am UTC

Yep, those [censor] just tried the same thing up here in Canada. HomeDepot.ca advertising an LG washer and Dryer that, according to the salesman "has been out of stock for months". It is currently advertised with another 10% knocked off. Salesman tried to sell me a way more expensive model. I asked them to remove the offending items from their web site "we'll look into that"...

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