Hobby Lobby Storescustomer service

F Nov 14, 2018
This review was posted by
a verified customer
Verified customer

I was in shopping Friday Nov. 9th 2018 in your Victorville location for couch pillows. I did not find what I was looking for and proceeded to leave when I was stopped at the exit door by loss prevention. I was detained. Loss prevention claimed the store manager Jim saw me on camera putting merchandise into my purse in floral. My purse was searched and found empty. When I asked for Jim to show me where on camera he saw me. I was told no, and to leave without making a scene. I feel on was stopped due to my race and appearance. I was humiliated in public and infront of my 4 year old son who was terrified over the while situation. I will be seaking legal action over this matter.
Sincerely,
Frances Duron.

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