HP

HP HP OmniStudio all-in-one

I ordered an HP OmniStudio all-in-one by phone in August 2026 and said clearly on the recorded sales call that I needed a touchscreen. HP's agent ordered a non-touchscreen model anyway. HP admitted the error in writing — and still would not send me the computer I actually ordered. I returned the wrong computer on October 15, 2026, and HP confirmed it...

HP Customer service crooks...

I purchased a new printer from HP over the phone because the person told me that my old printer could not be repaired and that turned out to be a LIE. My grandson checked it out and all it needed was new ink cartridges. Now the new one is not working and was told today that my four-year extended warranty had expired five days ago and that I was out of luck...

HP Printer 2855e

After 3 times with HP tech support could not get printer to work. I asked for a replacement they agreed. Sent printer to them per there request and they stated they would send a new one when they received mine. They have had mine for a week now and I have gotten no information on shipping my new one. I talked to them thru the internet 3 times and still...

HP HP 9128 Printer

I just bought a new HP 9128 printer to replace my HP 8028e that quit working. It did take me some time with the 8028e printer to get it working the way I needed it to work. Now the 9028 is so F%$#@ng hard to get to do what I need it to do. I cannot get it to do what I need it to do for me. There is to much BS to do just simple printing for homeowners. You...

HP Customer service and products suck now

I used to be a really appreciative customer, as my last laptop and printer were both from HP and worked great. I had my laptop for six years, and would still use it if the keys hadn't broken off. Boy have I been surprised with my new HP Omnibook x Flip Laptop AI. While the A| and ability to flip has been nice, there have been so many issues. First, I...

HP Worst "support" in the industry

They charged me $200 to remove a trojan on my printer, which they failed to do, the problem came back. During a network crash from aforementioned trojan, they charged me $600 for a year of network firewall protection which failed less than a week after it went live. They also told me that my Mcafee and Window 11 defender programs were useless and told me to...

HP Poor operation and quality of a "tech" company

Office JetPro 6978. Never was able to fax for the all in one printer in last 3years. All-In-Plan subscription suggested by "customer service specialist" after having issues retrying to start the ink program as we only print 10 pages max per month and then to only be advised 3days later via email "Unfortunately, we have encountered an issue while...

HP HP sucks!

I signed up on the plan to get their printer and ink because they kept calling me to sign up. I have had it for one year. The pull out tray is very cheap and comes apart. For my business I now need a printer that has a rear feeder. They don’t have one. I told them I would buy a different printer and return this one. Sorry can’t do that. They want me to pay...

HP HP holding me hostage - printer shut down remotely by HP

New HP2852e printer worked okay until they shut it down because I did not purchase their Ink Subscription. I WILL NEVER BUY ANOTHER HP PRODUCT AGAIN. HP remotely shuts down all functions when you do not pay for an active subscription. Can't print, can't scan, can't copy. One year old device is worthless. BEWARE OF UNFAIR BUSINESS PRACTICES. I have wasted two whole days fighting and still nothing. total bull crap!

HP Avoid HP Australia

​I am issuing an urgent public warning to all Australian consumers and businesses: HP Australia is currently operating in total defiance of the Australian Consumer Law (ACL). After 160+ days of documented failure, this matter is now a formal investigation under: ​▪︎ NSW Fair Trading (Ref: 11520797) ▪︎ ​The ACCC (Ref: 4716968) ​▪︎ NCAT Tribunal (Case...

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HP HP Australia: 160+ days of warranty failure, negligence & a pattern of non-compliance mirroring the $3m accc penalty

​HP Australia is currently engaging in a pattern of behavior that directly mirrors the systemic failures of 2013 where they were fined $3 million, choosing 'procedural stalling' over its legal obligations to Australian consumers (NCAT Case: 2026/[protected]). ​The 160+ Day Failure Chain: ▪︎ ​Systemic Warranty Collapse: HP retained my brand-new device for 75...

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HP After I cx my subscription. The next day my printer would not work.

Problems all started after I changed our internet carrier in November. Had issues with no ink being delivered. I was not printing alot, so I was not in a big hurry. Then comes March. I had to print many pages immediately. The black ink ran out before the pages were completed. I had ZERO cartridges waiting to replace this one that must have been low. I wa...

HP HP 5102 tank printer

I bought a HP5100 series print 14 months ago and now getting printhead communication with the black printhead. I bought a new HP printhead and still getting communication error. I factory reset the printer and tried ever thing I could research on the web and youtube but nothing worked. I have purchased HP printers in the past and had very good luck and they...

HP Instaink

Instaink will only send you ink when you print 50/70 pages will. My printer's warranty is out dated, but it works well still. Not they are interfering with my printer when I want to make copies for work. I am sick and tired of them. I'm not wasting my money on ink monthly when they don't send out the ink monthly. HP is another money grab like every other large Corp in this countey

HP Simple warranty experience is horrible

Spent over 1 hour trying to report a simple issue with a shorted power cable. First an AI that put me in circles. Then I was out on a line with someone named Anuja that seemed not caring and didn't read my first message, waiting several minutes between each reply and then finally 20 minutes in asking me to go through a 30+ minute exercise on video for a simple power cable short.

HP Horrible customer service and product

We purchased a printer from Amazon in August 2025. We get it and it starts throwing codes immediately. I tried numerous times to get help from HP with these issues and nobody could or would help. I was told I had to send the printer back in a box we could find and on our own dime. So I did so. I then received a shipping label after they heard I'd sent it...

HP HP Printers

HP HP 17 Envy POS

HP Technician

HP HP ENVY Photo 7155 All-in-One Printer

There are 7 dots along the bottom of the HP initializing screen and it stops at the first dot. I've checked the HP troubleshooting page and it was of no help. That first-of-seven-dots symptom points to the printer failing during startup, not a Windows USB-port problem. Since the touch screen never reaches its menus, you can’t use the usual on-screen factory...

HP I have an HP printer 9015. The issue here is with their ink cartridges malfunction

I ran out of one of the color ink cartridges and bought a replacement. This was a Cyan and Magenta colors. I had a new Yellow cartridge that I bought previously. So I received the Cyan and the Magenta cartridges and I installed all three cartridges. The printer gave me an error that the Cyan was affected, so I ask for a replacement cartridge. When thi...

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HP Abysmal quality control – unusable within weeks

Extremely disappointed with my recent HP laptop 14-ep1150TU purchase. Within just two months of normal use, the laptop suffered catastrophic hardware failures—both the keyboard and the motherboard failed completely. A brand-new machine should not require major component replacements right out of the box. Highly unreliable product and a very frustrating ownership experience. Would not recommend.

HP 9120r All-in service

HP All-In Plan support request 5164100658 CRM:0110052003224 I ordered the HP All-in Plan in July. At first everything seemed to go smoothly with this order. However, about 3-4 weeks later I still had not received the printer or any updates regarding my order. I contacted customer support. I was told that there was some back order issues and there was no...

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HP No help as information won't open, serial #s not accepted.

Asking for help from Microsoft or HP or Lenovo is a waste of my time and brings only acres of frustration. Serial numbers are not valid and I've put 3 different numbers in from my HP printer trying to verify them online and all 3 were rejected. My HP printer won't print anything from my PC and my Lenovo computer can't send documents to my printer, and...

HP Request of replacement for my PC Omen 16L

Hi My name is naji el-khawand. Second case number 5163642565. Second case repair number: bxnq1620-01. Omen 16l sn:2mo54146n1 I am contacting you regarding my new omen 16 l gaming computer. I’ve been strugling with the computer (that was working perfectly from the purchase date) since 3 weeks. Spent a lot of hours with support on chat and on the phone...

HP Tech

/I was contacted by a technician yesterday (08/18/26) there were like 3 or 4 guys involved, first guy called, and tolled me that, updates wouldn't install automatically, told him to call me back, I was away from my pc. 2nd guy calls, fixes the pc. a Then tells something's wrong with my pc's registry, and asked if he could install a registry program...CCLEAN...

HP No driver update for color laserjet m452dn for windows 11

I ordered two new HP windows 11 computers and after spending over $2,000.00 I found out that HP did not update the Color Laserjet Pro M452dn driver to allow the printer to run on Windows 11. I went to the compatible HP Printers listing and there are lots of HP printers that are compatible with Windows 11 but not for my Colorjet printers. There are several...

HP 6001 all in one printer th44b6d15r

The worse printer I have ever owned. I had it 3 months and they told me it needed new drivers. Now it's been the fourth time it needs new drivers. There is no customer support at all. I talked to Kevin yesterday and he said someone would call me back to correct the drivers and that I wouldn't have to pay anything. I've called him and customer support all day; no response.

HP hp instant ink program

I cancelled my subscription because hp decided to not ship to Hawaii. I do not print a lot so the ink is full in the cartridges. the ink has been in the printer for a while. I paid for these through the plan and I should be able to use them. hp held my printer hostage. I can't use the cartridges. I have to go to the store and buy hp ones only. I should not...

HP Service and hp smart tank

I bot a hp smart tank new at Walmart. It would not print. I contacted hp, they took months to send me a new printer. They set me a refurbished hp smart tank 5101 that didn't work either. I have sent many messages and no reply. I want my money back I'm over it. Send me a return slip and I will send everything back, just give me my money back. I have all text and emails that have been sent and received.

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HP Black Ink Cartridges # 910

I have been buying my printer ink at Costco. This year I have started having problems with the black ink cartridge exploding when I turn to remove the orange tab. Black ink just gushes out. I have my keyboard is smeared, the hardwood floor, my towels. Yesterday I proceeded to change the cartridge and the same thing happened. Black ink every where. I am going back to Costco to return the ink. This is the 6th time.

HP Laptop

I sent in my PC to HP twice. They returned it to me damaged and caused it to be a fire hazard. HP scratched up my screen, damaged my PCs body and the frame pushes up against it when I open the lid. HP is breaking Maryland laws by trying to downgrade a student. Case manager Rich told me that he is higher than his bosses and that he does not have to listen or...

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HP Warranty repair

Pc returned for warranty repair after rescue live session., on 23/02/26. case number [protected]. Received email on 24/02/26 saying unit received with customer induced damage but no further in formation .No photographs of damage were attached. Further investigation revealed that the display was damaged. We disputed the damage was caused by us, but was in...

HP HP All in One Plan

I cancelled my subscription for the HP All In One Plan in which I was promised a refund. I have returned the printer and followed all the instructions to obtain my refund. HP associates have been useless and continues to give me the run around in regards of my refund. I have waited patiently in regards of my refund and today marks the 5-business day. I have...

HP HP Officejet Pro 8600 Printer.

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HP Company promises to send shipping label for printer return under warranty for replacement, but shipping label never shows up!

Bought an HP 7602 Smart Tank printer on January 14, 2025. It worked fine for about 6 weeks and then the front panel display indicated that it had a printhead problem (See attached photo). After 2 video calls from HP's technical support, they sent some new printheads, which I installed. Another video call proved to HP tech support that the new printheads did...

HP HP ink

I recently cancelled my HP subscription with you. Subscription ID: [protected] Previously to me cancelling my instant ink I spoke to Kiraim on [protected] and we went though all of me payments etc... I the confirmed to me that November payment was still outstand, we then had a conversation about my payments being taken on a credit and so he was unable to...

HP Desktop computer

Rated 1 out of 5 stars their customer service and what they…just wait and sorry for the one she lies to you their customer service and what they say is just lies I can understand why we lose our trust in American companies; I order computer in 15 of November and I told the customer service I lost mine and I need it to my personal work at home and she said...