Hertzcustomer service and company

October 5th 2017 to 0ctober 10th 2017. RR [protected]
Had and still have a bad experience with hertz company they didnt help me at all they have really bad customer service agents they will hang up and transfer me all the time. Not just that i call them for the past two weeks straight regarding my credit card authorization amount and they are so rude they dont let me explain all they say its call my bank. which i call my bank but they said hertz never send no refund so they can refund me my $269.28 i been charge extra. Also when i went to get that vehicle i told them about the tolls they never explain to me i had to pay a fee for the tolls now they charge my credit card 29.75 extra without telling me. what kind of company is that? bad experience i will never rent from you guys ever again. you guys dont explain anything just charge for any little thing and still cant refund me my money that is on hold.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Submit

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.