HEBe gift cards

This is now probably the tenth time this has happened.. Do not purchase heb gift cards, especially online. Purchased from their site, repeatedly, the emailed actual e card, never shows up to the recipients account. The only thing less functional or reliable then their e cards, are their e gift card customer service employees. Literally, their answer to why the card hasn't been received... "until you have the gift card number off of the emailed gift card.. I can't help you" lol!-wtf?? If you happen to win the gift card lottery and actually receive yours. Good luck using it in a store. The cashiers act like your trying to steal groceries... System sucks.

Responses

  • Ja
    jackibell Oct 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    yes I'M LIVING THE NIGHTMARE RIGHT NOW. it's funny (not ha ha) bcuz the CSR I talked to said EXACTLY what u described. almost verbatim!! I would have choked the [censored] if I could have reached her. TOTAL AND COMPLETE LACK OF REGARD. throughout the entire stupid phone call she treated me like I was interrupting her last meal. I'm BEYOND PISSED

    1 Votes

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