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HEBawful everything

T

I have lived in elgin for about 5 years now, I have been dealing with heb pharmacy since I moved here back in 2005, and I always have to deal with the fact that the heb pharmacy are always losing my son's medication/ prescriptions that we turn in!!! I always try to give them the benefit of the doubt, but I can't do that anymore... I am sick and tired of them always losing things and making my son wait on a medication that he needs that day... They are never stocked and I always get the run around on the medications... I am suppose to be able to trust them with things like this and its gotten to the point where I have told everyone I know to not use the pharmacy because of the poor customer service and organization that they give to the community of elgin...

  • Updated by Paola Cantu · Jul 06, 2018

    924 E Elizabeth St, Brownsville, TX 78520, EE. UU.

  • Updated by Janet Ortiz Tauyan · Jun 27, 2018

    My complaint is regarding the Mexican candy Rica Piña pineapple and chili flavor lollipops. The package has a picture that I, and several people that have seen it, feel is racist. I've included pictures on the first complaint I sent.

  • Updated by Taliman7 · Mar 25, 2018

    Piece of glass found in heb salad.

Responses

  • Gu
    Gustavo Garza Nov 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    geronimo gonzales GM overnight was smoking marijuana outside the premises and its illegal for an employee to do drugs. heb has a strict code of conduct that no one ahould use or consume such types of drugs. a drug test should be administered to insure his employment

    0 Votes
  • Br
    Brandon Ceaser Nov 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Madison grown blonde lady trying to attack me from the left side of my arm and Ivan gone chat with her and gone ask me am I alright. Ivan is a grown man like me he should not let a woman grow into a beast.

    0 Votes
  • Da
    Daya10 Nov 11, 2018

    The evening shift supervisors need to learn better customer handling skills and be polite with customers.. They really dont need to create a hostile environment..

    0 Votes
  • Br
    Breads12r Nov 01, 2018

    I was waiting in line for some meat and a cheese. 2 people were on the other side ignoring the line. Bad service.

    0 Votes
  • Po
    [email protected] Oct 31, 2018

    There was two people in front of me trying to get some sliced meat. A tall black guy was on the phone. Like really i need help over here.

    0 Votes
  • Tf
    Tfgvbnmk Oct 31, 2018

    I came in today october 23 and i was asking this young black guy for help about a question i had about some chickens but he just kept on walking. Never had this service in tbis heb over by pin oak.

    0 Votes
  • Ma
    manderella317 Oct 31, 2018

    I purchased an e gift card and have yet to receive the purchase on my email.

    0 Votes
  • Me
    Melk Lick Oct 27, 2018

    Recently HEB Kerrville Texas started shelving a commercial version of their delicious homemade style muffins. The new commercial muffins taste like a commercial muffin. We want our delicious muffins back. What is going on at the bakery at HEB???

    0 Votes
  • Eb
    Ebeagle Oct 23, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Went to HEB Sunday night and bought a pack of the Jello Chocolate pudding. Opened up one Monday and there was mold on the lid!! The expiration date said August on it. Needless to say, I threw away the whole pack of them. Money going down the drain.

    Comments

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  • Ca
    Cable Olson Oct 23, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a 3lb tub of the Hill Country Fare Mustard Potato Salad at the HEB Hancock Center on 41st in Austin TX Thursday 06/29/2017. After having eaten about 3/4 of the tub in one bite I pulled a glass shard out of my mouth. Luckily I didnt bite down on it.

    0 Votes
  • Of
    Ofelia Jaime Oct 22, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Gentleman seemed irratated with the situation, and just didn't seem happy to be working, told him thank you and said nothing back, the order was not that difficult. Didn't understand his problem, he came off as decent at first, and when the card needed have an amount put in it seemed like it was to much for him.

    0 Votes
  • Th
    TheRealAnthonyMoran Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The oatmeal let a blister on my lip and is very painful. The oatmeal was heated as listened to instructions exactly as it said. My lip is burned seriously and is a problem. The problem needs to be solved as I will be fine but other people need to be safe and this is a very big hazard.

    0 Votes
  • Cw
    Cweber45 Oct 21, 2018

    I love most HEB products. But in trying the Raisin Bran with crunch cereal, the raisins are so hard, even soaking in milk for a while doesn't allow to eat them without effort.
    Please try to improve on this product as the basic recipe is very tasty.

    0 Votes
  • Da
    Dalia B Oct 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    We have been disappointed with the HEB brand sponge/scouring pad. Primarily with the scouring pad side. Within 2-3 days of using it, the scouring pad becomes disassembled and falls apart. The sponge is good quality but not the scouring pad.

    0 Votes
  • Do
    Don'tWantTo Say Oct 21, 2018

    I have learned an employee of the store in question is a habitual drug abuser and suggest this branch of the company test everyone. The employee in question is at times stationed in the pharmacy, so regular drug use should be of concern.

    0 Votes
  • Ro
    Ronald Christian Oct 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    If you sell "Top Tier" gasoline, like most gasoline markets, would you please note that on your gasoline pumps like they do in most cases. If you don't sell "Top Tier" gasoline would you please consider doing so?

    Thank You

    0 Votes
  • St
    Steven Gamble Sep 19, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I went to open my kids waffles this morning and look at the pictures to see what I found.

    Comments
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    0 Votes
  • Ra
    Raquel johnson Sep 10, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I bought two air conditioner units from your Bellmead Store location, I don't have the receipt to take the one that's not blowing cold air back and I would like one that works because that $112 gone. That I can't get back please forward this to the appropriate person. I would like for this to be replaced so I can use it

    0 Votes
  • Gl
    ✧Gloria✧ Sep 02, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I don't know why I have to fill 350 characters to tell you what is wrong with my product but anyway, I found this in my salsa. I don't know what it is, but it look like plastic. I've already eaten half of the salsa, and found this mid way. I could have easily chocked on it. Please tell me what plan of action you are planning to take about this

    Comments

    0 Votes
  • Ka
    Katia womack Sep 02, 2018

    Fermented sour made me sick and nausea

    0 Votes
  • Ah
    Ahmed Abdo Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I bought Ode To Olives stuffed olives from HEB Wurzbach, I10 location and while eating i was surprised by an olive seed under my tooth breaks a piece of that tooth followed by unbelievable pain !! I did take a pic so you guys must take care of that

    Comments

    0 Votes
  • De
    Debbieinhouston Sep 01, 2018

    I was about to put my plastic bags into the designated recycling bin in provided by the store, and the employee said, "we don't really recycle these. They just get thrown into the trash."

    Why do you pretend to recycle the bags?

    Walmart recycles their bags.

    Kroger recycles their bags.

    Why does heb pretend to recycle? What a hoax!!

    0 Votes
  • Wi
    William G Jones III Sep 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I found a small piece of metal in the gallon of ice cream and was really freaked out about it. I'm gonna contact somebody tomorrow about it.

    Comments

    0 Votes
  • Ke
    Kewuyne1 Aug 21, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I purchased two coconuts from the HEB near my apartment, on Louis Henna Blvd Round Rock TX and upon opening the second one, I found the meat to have mold growing on it.

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    0 Votes
  • Ch
    ChrisA74 Aug 20, 2018

    I came out of the restaurant in the Seguin HEB location, I walked outside, sat down on the bench and lit a cigarette. There was no sign at all that it was employees only, I was harassed and I plan on filing harassment.

    0 Votes
  • Ro
    Robyn Towery Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    When I opened my pack, I found four bags of chips with no chips at all.

    0 Votes
  • Ja
    Janette2018 Aug 20, 2018

    I bought the grab bag of HEB brand chips. I recieved one of the bags closed but with nothing but air in it no chips at all.

    Comments

    0 Votes
  • Ta
    Taliman7 Aug 20, 2018

    On 3/25/2018, my husband was eating the HEB salad when he got a piece of glass in his mouth whic he spit out immediately.
    The glass was hidden in the salad leaves.

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    0 Votes
  • Wa
    Wade Adams Aug 20, 2018

    Showed up at 17:40 for my groceries. They weren't ready but the manager promised they would be ready at 18:30. I came back and it's 19:32 and I am still waiting and they just told me it would be another 30 minutes.

    0 Votes
  • Lo
    Lopesther Aug 15, 2018

    I bought the Greek hundred calorie yogurt. It has the HEB select ingredients. That is false advertisement. It has one of the worst ingredients in it fructose and corn starch. I only brought this product because of the HEB selected ingredients. Never again, I should always read the ingredients for myself.
    Elopez

    Comments
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    0 Votes
  • Ja
    Janet Ortiz Tauyan Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The candy was purchased at an HEB in Brownsville, Tx. The package has what I believe to be racist picture on it. I shared pictures of it with friends, and they feel the same about it. I have included pictures of the product below. See for yourself. Am I overreacting? With the way things are nowadays, I'm surprised HEB would carry this product.

    Comments
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    0 Votes
  • Pa
    Paola Cantu Aug 15, 2018

    the store closes at 9pm and yesterday I went to 8:50 pm and they did not let me in to do my shopping

    0 Votes
  • As
    Asdeubal Aug 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    On different occasions that I have gone shopping at HEB at Pharr, Tx I have encountered other customers with dogs in their arms or shopping baskets. They are NOT service dogs because they are not identified as such. Dogs don't belong in food stores. It is not sanitary to see dogs where we place our food. In fact, it is disgusting .

    0 Votes
  • No
    Nope I aint giving it Oct 15, 2009

    The HEB in Austin on Parmar mad me angry! I went in there to get change only. I went over to look at a display they had up. I was going out the door when some shimp guy stopped me. He had black hair and was a real dick! He stepped right into my path and said, "Ma'am you need to come back to me to my office. I just laughte at him and pushed him aside. I got in my car and left! I plan on contacting the main office if I can find it and getting that little jerk fired! I really am mad because he was acting as if I took something when I was right there in front the whole time! They have cameras everywhere and eyes, so how could anyone take anything there? I'm never going back there! I shopping elsewhere!

    0 Votes
  • Re
    reallyconfused Sep 26, 2009

    i went into Heb looking for a halloween costume for my daughter. I asked a lady in uniform where that sectionj was located; and get this, she said- "NO COMPRENDE"

    So i repeated more slowly, and asked where the halloween costumes were. And again she looked at me and said she speaks no english. This is a woman being paid to work in a heb and she doesnt even speak a word of english. CRAZY...
    I understand equal oppertunities and all, but a woman who speaks no english working in a english speaking area/city/country where her job is to help people with general queries and assist customers is crazy. I cannot understand how she got the position- even if it is her job to deal with the Spanish community, still she should be bilingual at least speaking english to communicate to her peers and customers.

    I normally hate to wrte in and complain, however this unbelievable and astounding situation, i thaught, needed to be addressed.
    As i mentioned equal oppertunities is a great thing; but i think a little disgretion should be used, or at least check that the applicant can partially speak english.

    0 Votes

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