The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
HC Processing Centerdisappeared, can't pay my bill

M

I purchased a bowflex last year and was financed through hc credit. I received a letter a month ago that they had closed my account, with no explanation and for no reason. I have been trying to logon to their website to make a payment but I kept getting errors. I mailed a check to their snail mail address and it came back, undelivered. I cannot make payment to this company which means that my low 0% interest rate is going to jump to whatever they want it to be, this has got to be some kind of scam! I've never been late on a payment, but i'm going to be because hc credit has given me no options to pay them!!

Responses

  • Ja
    Jason Epstein Nov 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They said the site will be back up by the end of the day. You can also use their automated phone pay system if you have your billing statement and the access code given in the "To pay by phone" paragraph.

    0 Votes
  • Ja
    Jason Epstein Nov 05, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Try calling them-[protected]

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.