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I purchased a bed from Contour Beds in St Paul MN when I got the finance stuff in the mail and saw the amount of interest I immediately cancelled the bed. I told them I would never pay that amount of interest for anything. We then began a haggle process and ended up with a plan of no interest for the first year and what I was told was a much lower interest after that, well after paying faithfully for a year every month I got the shock of my life on my year anniversary. A years worth of interest totalling 881.22 and fees charged making a grand total of 958.49. These customer service people won't talk to me, or even be respectful. This was totally a dishonest sale and after going thru the BBB and being told these people will not budge with this, I am left with looking at legal remedies which I can't afford. Had I known this was going to happen I could have paid it off and gotten rid of it, now I have a mess to deal with, on top of personal problems. These folks should be shut down and made to reimburse all the people they have hurt.

Responses

  • Ma
    mary e.b. Jul 03, 2012

    The same thing just happen to me. Never late and offered to pay in full today, but was told no. I asked to speak to a supervisor regarding the situation and the person on the phone refused to transfer my call. I keep calling back for the collections department, but the same person continues to answer the phone. Any advice???

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