I mainly shop at your Hanbury Rd location since the store was built about 18-20 years ago. Since that time I have become disabled and can’t walk for long without extreme pain. The carts used to be in foyer until manger? I assume threw them outside since then kids have got at them 4 old green ones that seats are ripped, hard to turn from being over extended, that have shorts so as you are drive g it stops sudden, then you have turn the steering column back & forth flip the off/on switch back & forth them start in in reserve to go forward. We need new ones and few more.
I have been to Courthouse store they have a problem with no one in charge of charging them so 90% of time they are dead but they are inside the foyer. I have been to the by Volvo pkwy, they are newer, are in the foyer and work well. I have been to Sandbridge store they are inside and are newer sometimes not charged. I have been to the Virginia Beach Blvd store and the carts are inside work well & have been charged.
The number of people with disabilities have been slowly increasing as we are all getting older, using walkers, canes or wheel chairs so these motorized carts are really needed to be able to maintain some self sufficient and dignity..
Desired outcome: Replace with newer or refurbished carts, have them put back inside in the foyer so the kids don’t destroy or steal them and also at all the stores the manager have someone in charge of charging them over night every night.
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