At Hardees on Wild Lake Blvd, Pensacola, FL.
On December 5, 2023, my brother was the first customer of the day, receipt time stamp at 5:58 AM.
He ordered biscuits for himself and a Frisco Breakfast sandwich with sausage for me. When I got the sandwich, I heated it for 15 seconds in the micro, when I bit into it, the sausage was not edible it was hard and almost black. I will attempt to send pic below.
We have been there several times in the past and about 5 different times we have had issues. Most of them being the food was not hot. The other issue is the unfriendly attitude with a certain employee named Ashley, she worked the morning shift today, 12/06/2023.
She made a comment to two other employees, "They have a problem with something every time they come in."
She is the one with a problem and shouldn't be waiting on the public. Also, her hair is down to her waist and should be instructed to wear it up or in a hair net.
Desired outcome: I called about the issue yesterday and the sandwiches were replaced today.However, the attitude of the clerk should be disciplined.
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