H-E-Bunethical behavior

This review was posted by
a verified customer
Verified customer

The H. E. B in Pearland, Texas has trash for employees and the managers let them treat the customers like criminals. I was at the Business Center location and I was treated very unfair. To make a long story short, they need to train their employees in customer service skills a lot better than what they do because they are rude as hell!! they was searching my bags and accused me of stealing black berries. Damn shame cause I don't even eat them. After a rude # store associate by the name of Derrick Winfield went rushing in and searching my bags like I stole something, he didn't find nothing. He did not even bother to say he was sorry for humiliating me in front of a host of customers. I called the store manager and he have not gotten back in touch with me. They claim they care about customers concerns, well I guess that's a damn lie!!! Where is that manager??? I would rather go to a H - E-B location in the Houston, in the poorest of areas at least they have dignity and respect and I have never ever had a bad experience like I have had in the so called upscale part of Pearland. Mainly blacks work there and 90% of them are not trained properly when it comes to customer service. Please put all your employees in check!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.