Resolved Green Dot — unlock accounts
K
KeepCalm
Review updated:
I called Green Dot Saturday (4 days ago) and told them my deposit was missing, when the issue was resolved on my end (transferred to a friends card) I called green Dot back to cancel my claim. They have still not cancelled my claim and have locked my card and my friends, holding onto all of our funds. When I call I get someone in India who is not help full at all. I sent my final request in today. Trying to figure out my next steps with my complaint against them. This is ridiculous!
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I want to unlock my account
@Dijonnaise I need to unlock my card it locked up wen i tried using it
@Bossladymommy Help me
a verified customer
@Bossladymommy https://cardsolutions.services
a verified customer
@Dijonnaise https://secure.greendot.com/documentupload
@Bossladymommy I want to use my reduce metro card as I'd Iost my wallet and I'd
a verified customer
@Dijonnaise I want unlock my card
Highly dissatisfied with this service I will never recommend this service to anyone. I purchased a card and ordered a car part it never went through and my card was blocked. When I called they could tell me why just wanted a copy of my Id smh ..I send it in my card gets unblocked, I make my purchase online when my new card comes in the mail it's blocked again. The first time I thought maybe I did something wrong, but I know now it wasn't me. It's completely ridiculous!! And still the woman answering the phone could not tell me why my card was being blocked, when I asked to speak to an supervisor she informed me she was the supervision..I then asked to speak to her supervisor she said he was on the other line OK..I couldn't understand why he's on the phone with her and not the custom if that was the case at all! The customer service is no use or help what so ever I will never use it again and every person I know I will let them know of my experience.
My card has been blocked for 2months now.. I keep taking a picture of my id but they will not except it.
a verified customer
@Ronnish hello i want to help with a classaction lawsuit leave me your contact info state greeen dot and check out topclass actions .com [email protected]
a verified customer
@Clee Degidio Christophet Schlick
[email protected]
I cannot get my social security money..I'm ready to lose my home cannot get my heart medicines other very important medicines...nothing i do can get this resolved..I've sent pictures of ID 20 times...many saying successful but my card is still locked..Desperate here...
a verified customer
@Clee Degidio It happened to me too stay they locked up card too they've been doing the same thing that they been doing them I said everything again and still haven't seen my money
a verified customer
@Clee Degidio I want to see them as we I need hellp for pain and suffering embarrassment plz help
I want to unlock my card
a verified customer
@Lauracross00 How do I do this bullshit
a verified customer
Green dot is a scam they blocked my card after I reported a unknown use of my card $6 I told them not to lock because I woukd be getting paid the next day, she did it anyways agents my requests. My job made a1500 deposit on the next day on the first I was late on bills because they gave me no other option but to wait for a card they lied and told me it was being expressed in 4days, 9days later still no card. I spoke with multiple supervisors and told them I don't want to deal with this company just cancel my card and send me a refund check for my balance, they absolutely refused to cancel my card!!! One lady keep asking me to send in ID to get the block off and I told her over and over and over Again at this point I am not concerned with getting the block off I don't want to deal with this company process a refund check for my balance, she got an attitude and eventually hung up. THEY ABSOLUTELY DIDNT WANT TO GIVE MY MONEY BACK. Going to report them.
@sasha b The same has just been done to me so who can you report these scam artist too ?
a verified customer
@B4badu45 report them to BBB of Greater LA, Attorney General of Ca and Attorney General in the state in which you bought it. also sent a complaint to the store where I purchased it, so they would know what they were selling.
a verified customer
@B4badu45 go file with the BBB they send reports to the company and they will get a statement that bbb will not deal with them but they have to respond to your complaint against Green Dot. and call or email your attorney general in your state that's what they're for they go after consumer complaints and rip-offs
a verified customer
@sasha b My fiance and i are having the same issue. They said 5 days to review her ID and remove the block, the website says 2 days and the email said 3 to 5 days. They then said that her ID picture was to dark and she had to resubmit it. I am going to sue them.
a verified customer
I will like to unblock my card
I've activated my Green Dot card, as soon as I did my account was locked. I can't deposit any money on my card, I've already talked to someone from Customer Service and the account is still locked. Can someone please help me?
a verified customer
@Janie Battle contact the BBB file a report and email your attorney general in whatever state you live in and tell them there are over 4000 consumers that have thieven issues with this company or look at the beginning of the complaint board and there's an Attorney that wants all complaints ABOUT GREEN DOT you should check him out I have read everything good about him .. I'm just a lady that really does not want to even use the 4 cards that they green dot has sent me in fear that they will take my money too
My Green dot card is locked and I can't load any of my funds to it. I've called customer service and then claimed that it's unlocked and what I went online to check on it, it is still locked, can someone please help me with this?
a verified customer
I need my account unlocked. Its been trouble all along and when I get my money to pay my bills. I am done.
a verified customer
@Ron Rauschenberger send me your email working on classaction lawsuit and what state your in and state green dot [email protected]
a verified customer
@Clee Degidio [email protected] Los ba os can 93635
a verified customer
@Clee Degidio [email protected]
a verified customer
@Clee Degidio Ivé been robbed on gdot add me on class action [email protected]
a verified customer
@Clee Degidio Please help me too!!! Desperate and very [email protected] Green Dot has no right taken hard earned money from people
a verified customer
I want to unlock my GreenDot card
a verified customer
I hate GreenDot I hate GreenDot I hate GreenDot I hate GreenDot I hate GreenDot I will never deal with GreenDot ever my name is jorael hill they took my money
a verified customer
Has anyone thought about suing greendot for taking peoples money illegally im sure they have caused a lot of grief to people by holding up peoples finances that they desperately need
a verified customer
@Stacyssss there has to be a way that a class action lawsuit can be in place check top classaction lawsuits and it tells you how to do this I'm sure that if you get 5 -20 people I'm sure there would be more but check the class actions out green dot might be one company being sued or google if it has been i know there's an attorney that wants people to file and he's on the green dot google page
This is it let's all do research on how to sue greendot. If we all are serious about this please email me I have a private lawyer and petitions and more cases is helpful thank you. because I bet you google will take this forum down here soon. [email protected]
a verified customer
@yng I have roughly $120 i have not been able to access. They wont help with anything. I got card to pay bills and once money was on there the card was blocked 12 hours later
a verified customer
@yng Interested
@yng We would love to sue and I have done quite a bit of research. A class action suit against this company is needed inmediately. Email: [email protected] and [email protected] Let's do it.
@yng Greendot block my card and wont give me my money hell yea i wanna sue they [censored] let me know wht i need to do
[email protected]
@yng I’m in [email protected]
a verified customer
@Thomas Cavanaugh [email protected] I’m in as well. They stole my money yesterday.
a verified customer
@Shaunia [email protected] I’m in. My account has been blocked all week and getting nothing g but the run around.
a verified customer
@yng I am not one to post negativity however in this case it is for good reason!! Two weeks ago today my paycheck was deposited to a GreenDot.com card through direct deposit. They CLAIM you get your paycheck two days earlier by using their card. The card was in Renee's name because of an issue with my bank where I had to close my account. I called to verify the funds were there (not two days early as promised) and customer service said the money was blocked. They told me we needed to verify identity of the cardholder and the person on the check. So I emailed a copy of our drivers licenses as requested and both Renee and I spoke to them on the phone. They said it would take 2 days to review the documents. Fast forward 7 days...still the account was blocked. Mind you when I called back to find out what was going on the customer service number gave nothing but a recording stating "we see you have called several times about this account and there has been no change. It takes two days to review documents" and then it would hang up on me!!! I COULD NOT GET THROUGH TO A LIVE PERSON!! Finally I resorted to their facebook support page. I got a message back stating they now needed a copy of my check and the direct deposit form and again was told it would take 2 days to review the documents. Fast forward 12 days and STILL NO MONEY AND NO WAY TO TALK TO SOMEONE!!! It has now been 2 weeks and they still have my money. I messaged them again and demanded they send the money back to the ranch. This time I was told in order for them to do so they would need a letter on company letterhead requesting the money be returned AND it would take another 10 days to process!! STILL AM UNABLE TO TALK TO A LIVE PERSON!! WORST CUSTOMER SERVICE EVER!! Never trust GreenDot.com!!! I am totally in on a lawsuit! They have almost $1300 of my money! #downwithgreendot
a verified customer
@yng hey I'm in [email protected] there is a place to file just need to get as many people as possible and i'm game to start getting them if your willing to check out top class actions lawsuits. com out hell here's my number my name is carri 1.612.283.7096 theres over 4000 people and i'm sure i can get a hundred a day so let me know
a verified customer
@Stacy68 I can help email me @[email protected]
a verified customer
@Thomas Cavanaugh [email protected] 700.00 they have held from me I am full time working single mother of two I need this money its inhuman to do such thing and then not answer my call becuase I had called 3days ago pretty much blocking me to help and support or access to my rightful purchase and info im in
a verified customer
My wife and i are bout to be thrown out of the hotel we are staying at I've been on the phone all day since 10 this morning after my 4 mile hike back from Walmart cause they locked my account. that is all our cash we don't know what to do again they have every penny we have..we need help now sent my id they giving the runaround saying they cant unlock the account...at our wits end here...
a verified customer
@Vischera VMN Systems need you to contact the attorney general where you live and if you want leave me your email address so i can check on a classaction law suit [email protected], com and state green dot
I try to load money up on my card it put a block on it they ask for my license
a verified customer
CASE# 125691147
Glen Alden
s.s. 7287
810-962-0204
Will not unlock my card. Dozens of photos were sent. Need my social security money ASAP.
a verified customer
@GlenAlden call and or e-mail file a complaint with the attorney general in your state and the BBB green dot has to respond to them for/about your money you can also go to top-class actions lawsuits.com and see what you have to do for a class action lawsuit I'm sure there's a thousand people on here that are willing to do that
a verified customer
I need to unlock my account
I need to unlock my account asap
a verified customer
Green Dot has my card blocked and Ive completed all steps. There was NEVER any fraudulent activities on my card. They put a block on my card and Ive sent in my drivers license front and back along with my phone number to verify my identity. Its been past 48 hrs and the hold is still there. I want my card unlocked. Greendot is not doing things right! If my card isnt unblocked I will sue. I mean that. My name is Sheena Brown Oree my cell is 404-594-9669. case # 12921184
Take block off my card
ROSS YARBRO NEED MY ACCOUNT UNBLOCKED ASAP ITS BEEN TO LONG
a verified customer
Please unlock my widower pension I've been waiting for a long time .my water is off my electricity is next .I'm 60 yea t s old I have waited a long time. Please please please unlock my money i waited so long. I don't understand .help me pleas.
a verified customer
@Susan tew leave me an email.address im going to check on topclassaction lawsuits. com I'm at [email protected] .com
a verified customer
@Susan tew this is sad i want you to send an e-mail to your attorney general in your state and tell them what has happened and let them know there 4000 com0plaints against green dot checking into a classaction lawsuit against them please send me your e-mail address [email protected]
I also sent a copy of my driver licence they tells me they were unable to read my information well call email and ask for it to be sent again do not just cancel my card when you all have my money in your bank. I am pissed I been using green dot since 2009 in you guys have all my information accept prove of resident and I could provided that if they needed it. I moved... Right now I am angry hurt confuse mad and ready to take action against the company...
a verified customer
I loaded money the other day and everything was fine 2 days later I go to use it and it's blocked. Why is my account blocked and what do I need to do to have it unblocked, contact me at 8646428140
a verified customer
Green dot has locked my card with over $500 on it. When I did the steps given to unlock it they still did not.? They want allow me to speak with a supervisor. The were very nonchalant about the situation. I was told someone would call me back in 24 hours. This company is taking funds from customers and given them know expectations to why. ID sent twice along with SS# still will not release my funds. Kendra Smith (Douglas)
a verified customer
@Kendra Smith Douglas send me an email address at [email protected] and go check top class actions.com i'm trying to get as many people as possible to get a class action against green dot
I am tired of my card being locked and they're making it so hard to unlock it. I sent in my picture Id and they still say it isn't good enough. I just want to get my money off my card and they can close it for good.
i would like my money sent to my address and ya'll can close my card cause i'm tired of it being locked over and over
a verified customer
@janice means how long was it lock for
a verified customer
Blocked my account after my direct deposit was put onto the card. Now they are holding $2900 and when I call it says I need to call back in 2 days.
a verified customer
@Jackie34 more than likely u won't get it that's how they make money so if your interested in a class-action lawsuit email me your address and state green dot on it please [email protected] also go check out top classactions.com
a verified customer
I got the card at Walmart and I haven't had it for two months and for no reason, the blocked my card. I called them and they said they needed a copy of my ID front and back and once they receive the information, they might give me access to my money, 300.00 but to wait a week for them to check my information. I kind of feel they straight out stole my money and shame on Walmart for promoting this card. I noticed they've done this to other people too. I really hope something is done about this. If there is a lawsuit, I will like to join. My info is [email protected]
a verified customer
@CassRod81 hello my name is carri i'm going to check what to do about a class action ;lawsuit can you email me your contact info and what state your in and state green dot [email protected]
a verified customer
Please unblock my account thank you
Hey, my name is Timmy Brown and green dot have took my money. I have talked to different people and my card is still locked. I just need my money back and y'all need to stop taking people money they have worked hard for. My number is 6788303767. I would like to someone who can return my money or unblocked my account.
a verified customer
@Timmy Brown hello my name is carri I'm looking into suing green dot as i will not load any money on a card cause they did the same to me so leave me ur e-mail address and state green dot when you e-mail me [email protected]
a verified customer
@Clee Degidio TEXAS and Me and my wife are having the same issue. [email protected]
Please unlock my card
a verified customer
GREEN DOT should be in a lawsuit. I am going to get a CLASS ACTION LAWSUIT filed. IS ANYONE LOOKING TO GET ONBOARD? I HAVE THE ATTORNEY AND ABILITY ALREADY AVAILABLE! HIT ME UP
a verified customer
@Christopher Fritsche I am they hold 5800 of my money
a verified customer
I really need my card unlocked, that's how i pay all my bills
i need help its been almost a year that they have my $$$ they keep telling me thaty i need proof of purchase and it was given to me and unfortunately i no longer speak are have contact with the person.i keep explaining this to them and i keep getting the same run around it was part of my bill money and know with the hoildays coming up and i am a single woman raising my 6 grandkids i am really in need
PLEASE HELP ME!!!
I need to unlock my green dot account
a verified customer
So has any one gotten their momeyb
What a EFFEN joke. I am beyond fed up with the run around. I was switching banks so I figured I’d get a card while funds were being moved. Walmart had no problem accepting $400 cash. Made one purchase for $5, and then returned it. Card locked, they tell me I needn’t to get the original receipt and return receipt, which I did. I was told two business days. I call a week later and they ask if I sent the email yet... YES ON X/xx/2019 @ 7:36 am. After about 20 calls, asking to speak to a supervisor (CSR IS...I repeat, ‘IS’ the supervisor and there’s no one else to talk to) I was told “You will have a resolution by the end of the day”... I called late night and they said the same thing “by tonight...” I call again the next afternoon and then inn told it’s gonna be up to 10 business days, BUT I NEED TO HAVE MY PHONE READY FOR A CALL TO RESOLVE THIS SOMETIME BETWEEN THE CALL AND 10 BUSINESS DAYS!!! I am beyond fed up, and this is such a sham, if I don’t get a response from these clowns I will be taking legal action. Has anyone got their card unlocked?
a verified customer
The app is bullshit. And it want connect for you to unlock your card. Is there anyway I can talk to someone about this problem. I’m a very hard working man and I’m a student getting my masters degree in nursing and business administration. I need help now and fast
My email
[email protected]
I’ve been trying to get a hold of green dot for about 4 days now and no response from the company can someone tell me what is going on. Cause I’m a getting really fed up.
Thank you.
a verified customer
I want my account unblocked ending with 6101 4days ago it was suppose to be done. Can anyone help me plz greendot denies my disputes saying no error and it's charges I didn't make they seem to be robbing me. Now my accounts blocked wtf.
Greendot unblock my account now!!! Anyone who can help me sue them my email is [email protected] thnx.