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Great Clips reviews first appeared on Complaints Board on Sep 1, 2008. The latest review Hair cut was posted on Jul 28, 2021. The latest complaint haircut was resolved on Apr 08, 2018. Great Clips has an average consumer rating of 2 stars from 277 reviews. Great Clips has resolved 61 complaints.

Great Clips Customer Service Contacts

1800 473 2825 (USA & Canada)
+1 952 893 9088 (International)
4400 West 78th Street, Suite 700
Minneapolis, South Carolina
United States - 55435

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Great Clips Complaints & Reviews, Page 2

Great ClipsServices refused on the basis of being a health care worker

On [protected] I have made an online appointment for a haircut at Great Clips located at 8194 W Deer Valley Rd. in Peoria, AZ 5383.
I am a healthcare worker, got off my shift, just needed a haircut. I was given a questionnaire and in all honesty I answered yes to one of the questions ("where you in contact to a Covid + person? ")
The hairdresser told me that they cannot help me and refused service.

Very disappointed, in Great Clips. If anyone is more careful about precautions are the healthcare workers, and being exposed is more likely to be by anyone else than by a healthcare worker.
I hope this issue is being address, mid time I am telling everyone about my bad experience with Great Clips.

On a different note, that location needs adjustment to say the least, the attitude of the workers lacking any customer service, and the place needs a good cleaning


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    Great ClipsHaircut

    The stylist in York County VA on Route 17 had her second haircut today and unfortunately I was the unlucky customer. She needs to go back to school and I have to wait for my hair to grow out enough to get a good hair cut. So sorry I went there today. My first visit was awesome, this one will be my second and my last. I even tipped the girl and wasn't given the chance to see the back of my hair with a mirror and now I know why. And coming home and looking in the mirror even the front is uneven and no wonder I wasn't given the chance to look at my hair sitting in her chair with my glasses on as I was asked to take them off before she started cutting. At least she should have offered my a mirror to check out my hair. No kidding she needs to practice on non paying customers or wigs cause she can't cut hair yet at least not professionally

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      Great ClipsRest room

      I checked in on line to great clip at 3015 SW Pine Island Rd. Ste 107 Cape Coral, Before I sat down I needed to use the rest room, I was told it wasn't open to the public that I could walk on down to the Publix Grocery store and use theirs, needless to say I didn't make a hair appointment at Publix Grocery store, I made it with you, I was then told they didn't make the policy!
      I feel if you dont want me to use your facilities then I don't want you touching my hair and until you change your policies I will go somewhere else.
      So explain to me why your rest room is closed to your customer while other business are not.

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        Sep 30, 2020

        Great Clips — Poor and rude service

        I am complaining about poor and rude service at Great Clips, Keith Bridge Commons, [protected], Cumming, GA...

        Sep 19, 2020

        Great Clips — Unprofessionalism

        I was in for a haircut the other day and the manager Madison was talking inappropriately to her client and...

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        Jun 30, 2020

        Great Clips — Ruined my hair

        OMFG you just fu**ed my hair. You stupid hair specialist, I bet you can't even shave. I waited 11...

        Jun 14, 2020

        Great Clips — Emotional distress

        This must've been the worst customer service experience I've ever had. I asked for simple layer...

        Jun 01, 2020

        Great Clips — Bad hair cut

        1st time at Great Clips. Got the worst haircut I have ever had - and I am not picky. I showed the stylist a...

        Jun 01, 2020

        Great Clips — Basic wedge haircut

        First time at Great Clips. This was the worst haircut I have ever had - and I am not picky. I showed the...

        May 29, 2020

        Great Clips — Service

        My recently injured husband (crushed heel of foot so has to use crutches) went on line and booked an...

        Great ClipsCustomer service

        What a rude place to do business with. Walked in with a coupon that had the incorrect address. Was told there was an hour wait. And that they close in one hour. Store was empty. Never go to this place. It was like I was bothering them.

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          Great ClipsScheduling.

          I went to a Great Clips store just after nine in the morning and was told that because I did not check in on line, there would be an hour wait. I went back shortly after twelve afternoon and again was told that there still would be an hour wait. I can't believe that because of my not "checking in" on line I must wait until they get the time to take me in.

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            Jan 22, 2020

            Great Clips — staff

            2 of the 3 people working at this location made me feel like I was an incovience rather than the reason they...

            Jan 01, 2020

            Great Clips — messed up my hair

            I went to great clips in Bayonne NJ on December 31. I told the stylist exactly what I wanted. She did what...

            Dec 19, 2019

            Greatclips in Cumming GA — service and behavior of the employee

            I am truly devastated by the hairdresser that evening. I had someone Cut my hair at that salon on a previou...

            Dec 18, 2019

            Great Clips — refusal of service.

            In November, I went to the Great Clips at Linden Market in West Omaha, Nebraska. I requested a shampoo and...

            Nov 29, 2019

            Great Clips — online check in

            I'm really upset that I walked into great clips and just because I didn't check in on line I had to...

            Nov 29, 2019

            Great Clips — haircut

            We are at the great clips location ( 57 E Long Lake Rd Troy, MI 48085 United States) at local time 12 o...

            Nov 26, 2019

            Great Clips — haircut

            I went in for a simple bob hair cut, stacked in the back and left long on the sides. I had a filling the girl...

            Nov 10, 2019

            Great Clips — a hair cut by a very rude person.

            I went for a hair cut at salon #1109 in muskego wisconsin. I was greeted by megan and was put in the system...

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