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Jonathan Louis International

11 Complaints
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Jonathan Louis International Customer Service Contacts

544 West 130th Street
Gardena, California
United States - 90248-1502

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Complaints & Reviews

Jonathan Louis International — packaging of products

We purchased a bed from Jonathan Louis recently. Their packaging is absurd. They packaged the upholstered bed with no padding, etc. Needless to say, when we cut the box open, the razor slit the fabric on the bed as the box was the only thing cover the bed. There was no warning on the box to say there is no padding or foam to protect the product. No instructions on how a consumer should open it. No other furniture company packages their products this poorly. We contacted them and they refuse to help. My best bet is this company will go out of business sooner or later.

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    Aug 01, 2019

    Jonathan Louis International — carlin sofa

    I sat in a Jonathan Louis Carlin sofa at a store in Sacramento (This was a long time ago, in 2009, but I just...

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    Jonathan Louis — alder grande and one armchair

    Terrible, Terrible Terrible. Purchased a sofa bed with a one arm chair (they connect) and the cushions were...

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    Jonathan Louis International — poseidon sectional

    I received my furniture in May 2017. The cushions cores are no good. They have collapsed and have been...

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    Jonathan Louis International — radley apartment sofa

    I ordered this sofa at the beginning of the summer in order to have it by my move in date, which is in three...

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    Jonathan Louis International — Blissful queen sleeper

    We custom ordered the Blissful Queen Sleeper and a matching Loveseat delivered in Aug 2014 for our vacation...

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    Jonathan Louis Furniture — Poor quality

    Just like everyone else- my sofa is not holding up! After 6 months it looks several years old. When I...

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    Jonathan Louis Furniture — Cushion issues

    We purchased a sectional from Macy's back in 2013. I have just finished submitting my second claim to...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Jonathan Louis — worn looking material

    I purchased the Devon sofa bed by Jonathan Louis from Macy's in October 2012. Not even 6 months later...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Jonathan Louis Furniture Sectionals — Terrible sectionals!

    Jonathan Louis makes terrible sectionals! We paid thousands for a sectional only to have it start breaking...

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved     Jonathan Louis Furniture — Durability

    We had a house fire and lost all of our furniture. I had stanton furniture that was about 7 years old and...

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