Jonathan Louis International Complaints & Reviews

Jonathan Louis International / carlin sofa

Aug 01, 2019

I sat in a Jonathan Louis Carlin sofa at a store in Sacramento (This was a long time ago, in 2009, but I just found my receipt)) It was the most comfortable couch I'd ever been in! I ordered one but when I got it, the foam cushions were much less firm than the ones in the store. I took a...

Jonathan Louis / alder grande and one armchair

Jun 12, 2018

Terrible, Terrible Terrible. Purchased a sofa bed with a one arm chair (they connect) and the cushions were uneven, sunken in and not at all uniform. Living spaces was a nightmare to deal with at first but the second time around they agreed to exchange. Three exchanges later and I still...

Jonathan Louis International / poseidon sectional

Mar 08, 2018

Jonathan Louis InternationalI received my furniture in May 2017. The cushions cores are no good. They have collapsed and have been replaced twice. I purchased it from Kanes furniture and they have a no cash refund policy. As a senior I have a limited income and can not afford to replace the furniture. I slide to the...

Jonathan Louis International / radley apartment sofa

Aug 16, 2017

I ordered this sofa at the beginning of the summer in order to have it by my move in date, which is in three days. I was called two weeks ago by Macy's saying it was ready early. Yippee! However today I got an email from Macy's stating that it would not be ready as the order was never...

Jonathan Louis International / Blissful queen sleeper

Jan 26, 2017

Jonathan Louis InternationalWe custom ordered the Blissful Queen Sleeper and a matching Loveseat delivered in Aug 2014 for our vacation condo in Maui. We have used our condo for maybe 3 months total time since furniture was delivered. We do not rent out our condo or allow others to use it when we are not there. The...

Jonathan Louis Furniture / Poor quality

Oct 12, 2015

Jonathan Louis FurnitureJust like everyone else- my sofa is not holding up! After 6 months it looks several years old. When I contacted the company the rep told me several sofas are made to soften and be overly comfortable for a "casual sunk in look". He said that several customers have mistaken this as a quality...

Jonathan Louis Furniture / Cushion issues

Oct 03, 2015

Jonathan Louis FurnitureWe purchased a sectional from Macy's back in 2013. I have just finished submitting my second claim to worrynomore for the same issue. The first time was 2 cushions. This time is 4. The ribbing around the top is made of plastic and has broken inside and punctured the fabric. Anyone else having the same problem?

Jonathan Louis / worn looking material

Nov 11, 2013

I purchased the Devon sofa bed by Jonathan Louis from Macy's in October 2012. Not even 6 months later the cushions were flat. I contacted the company and they replaced them. Now 6 months later the cushions are flattening and the material is worn looking. I am so disappointed with thi...

Jonathan Louis Furniture Sectionals / Terrible sectionals!


Jonathan Louis makes terrible sectionals! We paid thousands for a sectional only to have it start breaking down within 5 days. The center of the couch started sinking, the frame would bend and creak when sitting down, the cushions were completely worthless within days of arriving. They...

Jonathan Louis Furniture / Durability


We had a house fire and lost all of our furniture. I had stanton furniture that was about 7 years old and looked practically new. I loved it. After our fire i went to the same furniture store to purchase new furniture. Unfortunately, stanton went out of business. I was steered towards a...