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Google review: king g.co/helppay#caus 6

K
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1:50 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have no idea what this is for and I haven't authorized any charges of this sort, I'm looking for several reimbursements on this issue. I have discuss this with my bank and they said I needed to contact Google first then they will take action please review and let me know how to get my money back ASAP.
I will contact my bank by Friday for them to take action on this issue.

6 comments
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Noctisse
US
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Sep 25, 2018 7:06 am EDT

Same thing happened to me!
Have been charged multiple times by google even though I haven't added my debit card as a payment issue to my google play account.
So far I've lost about 200$ in a couple of days.
My bank told me to contact google, then google told me to contact my bank saying "The charges are outside of our refund policy, so unfortunately we can't provide a refund."
This needs to be investigated by google. There are way too many people confronting with this issue.

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Ryan1234t
US
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Oct 27, 2018 2:02 pm EDT

I just noticed on my bank statement 3 Zynga. 99 withdrawals g.co helppay ca. And a PayPal transfer for $8 from carldavis California and I see people all over saying this same person carldavis is doing this to a lot of people

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Cannibal
CA
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Nov 22, 2018 2:24 pm EST

how do i change my credit card # for payment ?
How do i change my payment to paypal?

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Atul Kuntal
IN
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May 29, 2019 9:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My credit card amount deducted from this site. May I know why u people r playing with others life. Even though we didn't using ur site. My credit card number is [protected]. Could you refund my amount. If u r a honest person. 6400 rs deducted .My phone number [protected] and email id atulkuntal1@gmail.com

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Atul Kuntal
IN
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May 30, 2019 1:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Atul Kuntal

Rs 11900

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Atul Kuntal
IN
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May 30, 2019 1:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My credit card amount deducted from this site. May I know why u people r playing with others life. Even though we didn't using ur site. My credit card number is [protected]. Could you refund my amount. If u r a honest person. 11900 rs deducted .My phone number [protected] and email id atulkuntal1@gmail.com