Google review: charged for something I did not purchase 49

Rip off. Do not doe it. James bunch is an Ahole

They offer u google serv for $1.95 then after 3 days they chrge your bank account. $129.95...scam, scam, scam!

I did the 1.97 for the Google income packet that is supposed to be such a good deal for work at home. Boy will I ever learn, I was stupid enough to think that because it was google it would be the real deal. Talk about stupid. I got hit with a 129.95 charge from click easy with the phone number of [protected]. My husband called them and asked what it was he was told it was for google easy street. I cancelled this a day or two after getting the 1.97 packet since I could not figure out what the heck I was supposed to do. All it gave me was an e-mail with links to download software and three videos. I tried to download the software which I still can not find on my computer and I never visited the videos. They tell me produce the e-mail or we will not refund the money. Sorry I did not keep all the e-mails that I write. SO I am out 129.95 of which I can not afford and they never told me when I "signed up" that there was a 3 day trial nor that I would be charged that much. I would never have signed up for it if that was the case. Thanks google merry Christmas and you just lost my respect. As if you care. But word of mouth can make or break you.

Don't get sucked into this scam. I signed up and paid $1.97 for the information and never got a confirmation e-mail telling me that they were going to charge my account or that I only had 3 days to cancel and BAM $129.95 shows up as being deducted from my checking account today. When I called they were not willing to work with me about this nor refund my money. This has caused me to contact my bank, close my account and file a complaint. I thought I was smarter than this but I got suckered BIG time.

I took in by this scam thinking it was the real Google Company. They are very deceiving as they have a picture of Google's Headquarters on their website along with Google's logo. $1.95 you think to get information on working from home. If you miss their contract info (since it is in light letters on a light background) you will be slammed with $129.95 charge and $39.98 charge, and monthly charge of $39.98 thereafter until you cancel the contract. The thing is, you do not realize you have these charges until you get your credit card statement!
BUT! There is hope! Stay on the phone and call them every single day! I did this for 3 months until they got sick of me and agreed to give me my money back. Yep, I got it all back too! So do not give up! Most folks, I think, give up and pay the money. Don't do it! Also, turn them into the Better Business Bureau in your home state and the Attorneys General Office. Also, report them to Google. The more folks who complain, maybe Google will add them into their lawsuit, which currently they are not a part of!
Hang in there and pursue your money back! Stay on them until they agree to reimburse you!

Ditto ...Ditto...more Ditto and Ditto to the 25th power. The jerks gave me a confirmation number for my refund and NEVER sent it to me! The deal was that it was a banner or msn. I clicked the banner (because it said Google) and the verbage originally did not say anything about $129.00 in fact it claimed no hidden charges like the other scam artist! I want a class action suit! I am going to refer them to the BBB but this is a scary one! I even wonder about the Bank involvment! I called and informed them that it was a scam and that it was all over the internet as a scam and that they did not do want they claimed and they said because I provided cc information they could not do anything about it! A did not would not help me! So using your cc doesn't have the protection it use to have! Oh did I say that when the add started asking for fees on line I THOUGHT I had canceled! It is NOT your ordinary website! Consumers beware! Sly Devils and Demons are on the prowl JUST to eat you alive! A Broke society is a Truly a dangerous one!

Sorry for the double post...

I'm sorry to say that I fell for this scam as well. I was wary when I signed up, but they did such a good job at hiding the term, that I never saw them - even though I was looking. On top of it all, a second company I never heard of started billing me monthly as well.

Here's one way to get your money back...
1. First call the company and cancel the membership to prevent any future billing. Get confirmation. Remember you're dealing with scam artists.
2. Call your credit card company and demand that they reverse the charges. The scammers will fight back, sending the cc company the terms of the agreement, but that does NOT constitute proof that the terms were visible on thte website while you were signing up. I stuck to my claim that they weren't visible, and of course the scammers couldn't prove that they were. If the cc company gives you any resistance ask them to send proof that you authorized the transactions. They won't be able to. Insist on your refund.

Here's some more info about the individuals that own the company...
CHRISTIAN J HALL, 32212 N 44TH PL, CAVE CREEK, AZ 85331
ROBERT MUSICK, 4124 E LONESOME TRL, CAVE CREEK, AZ 85331
JAMES BUNCH, 461 W FLAMING DR, CHANDLER, AZ 85286

You can find all this on the Arizona public access system at...
http://starpas.azcc.gov/scripts/cgiip.exe/WService=wsbroker1/names-detail.p?name-id=L15429570&type=L.L.C.#ScannedDocuments

You might also get your money back from the compny itself by filing with the BBB as well as the Arizona States Attorney's Office. File your complaints and then call the company. Hound them. Don't be intimidated by any threats hey make against you or your credit.

I agree with an earlier commentator. We should begin a class action law suit against these bums.

This company is awful! When I signed up for this, there was absolutely no "disclosure" to be found on the website. They charged me $1.00, then 3 days later charged me $129.95. I called my credit card company and explained the situation to them and they credited myaccount and said if within 45 days if the company didn't "rebill" for the amount of $129.95, that they would consider the matter closed. Well, guess what, within 5 days of the 45 days, the company rebilled me. The credit card company billed me again for it and now I am fighting it again and will continue to fight until it is OVER. I am having to gather what little information I have from these creeps and send it again to my credit card company, so I am printing all these comments and forwarding them to my credit card company so they can see what frauds this "easy street" company really is.

I too was ripped off and I can not see why the BBB in AZ will not shut them down . I'm a senior and I have been waiting for my Check $129.95 since Dec 31 09 I will continue to go after them.
mad senior

The name of the company is 'Income Easy Street' and yes they are a scam and no they are not affiliated with Google. You can read more about how you got scammed here: www.[redacted].com ... then just type in Income Easy Street into the search engine.

My bank would not refund my money. They said the info I agreed to ($129) was in the term & conditions at the bottom of the website. I went back to the site and found the term & conditions in a tiny link on the bottom of the page.

I closed my bank account to avoid additional monthly charges from this legal scammer and from any other programs they signed me up for that I am not aware of.

Before you agree to any trialmembership, info kit, free info, or anything else free and you only pay for shipping...BEWARE! Do not give your credit card number until you check it out at www.[redacted].com. Remember: Check It Out Before You Whip It Out!...Peace to you

I had the same experience as Storm2004's post of 10/23/09. I read through EVERYTHING before entering my information and NO WHERE AT ALL did it state anything about additional charges. I have made countless phone calls to various representatives and supervisors at thse companies to no avail. I also had to cancel my credit card as they stated they could not block future charges from them? That I do not understand. I currently have the charges in dispute with the credit card company. This is such a horrible scam because even after reading all the fine print, there is nothing to state additional charges apply. I can't imagine how many people are affected by this...I've seen so many posts already on the internet. Does anyone know of any CLASS ACTION LAWSUITS that are currently underway? It appears this would certainly qualify.

The same exact thing happened to me as documented in the 10/23/09 post by Storm2004. There was ABSOLUTELY NOTHING STATED about additional charges nor did terms displayed at any time indicate additional charges were being authorized. I read through EVERYTHING before signing up for this imagining it must be too good to be true and, after seeing no committment beyond the $1 plus a reputable name like Google attached, entered my info. I have made countless phone calls to them for refunds to no avail. I have also disputed with my credit card company. I told the credit card company to not allow any additional charges from these companies (whose names vary) and they said they could not? That was crazy enough so I closed my account with them. There must be many people affected by this scam and would think a CLASS ACTION LAWSUIT is in order. Does anyone have any information on anything that has been filed as of yet?

I was also scammed. I thought I was authorizing $1.95 for mailing fee and the next thing I knew they took $129.95 out of my account WITHOUT AUTHORIZATION. Their personnel were unhelpful. Now I'm out all this money for nothing, and I have the crap of canceling my card. I had difficulty getting through on the phone line too. So GOOGLE, where is our recourse and / or help. And WHY IS THAT SITE STILL UP AND RUNNING?

This is from the BBB website.
Business Name:
Income Easy Street
Creative Search Training
Creative Synergy Training
Business Address: 29834 N Cave Creek Rd
Cave Creek, AZ 85331

Original Business Start Date: 7/31/2009
Local Business Start Date: 7/31/2009
Type of Entity: Limited Liability Company (LLC)
Phone Number:
[protected]
BBB Accreditation: This business is not a BBB Accredited Business
Type of Business:
INTERNET MARKETING & ADVERTISING
WORK-AT-HOME COS.
Website Address:
www.googleeasystreet.com
https://wowclickmoney.com
http://www.creativesearchtraining.com/

PLEASE file you complaints
https://odr.bbb.org/odrweb/public/getstarted.aspx?siteID=113

Google Easy Street got me a few days ago. I thought I was paying $1.95 for shipping for some information for my daughter. I did this on a Thursday night. She and I both logged into the that night and looked it over a little. Her computer crashed the next day. I happened to log into my bank account on Sunday, there was a $1 charge on from the night I ordered the "information" for her and a $129.95 charge posted that day. I didn't have a clue what it was since either post didn't show up on my account as what they said the "$1.95" would. I tried to call the phone number it showed on my statement, I got a message saying they were only open Monday-Friday. After several attempts to call on Monday morning and a while on hold, I finally talked to some lady, explaining to her I was only paying $1.95 for shipping and handling for information for my daughter, and that I was on a fixed income, and they had wiped out my bank account. She just said she was sorry, but it was legal and binding. I told her if they weren't going to be there to take calls, it should at least be 3 business days to cancel. They charged my account ON day three. I told her it was a rip off, and we couldn't even get logged into the site, it kept saying invalid user name or password, and I was using the one they sent. I should have checked into it further, but it "looked legitimate", I want to see these people stopped. It's wrong what they are doing to people.
I just went to the BBB site, I can't believe they've only had 118 complaints. They have a BBB rating of F. People, PLEASE report your complaints to the BBB, FTC and anyone else you can think of. These A-holes need to be stopped

I was scammed by this company as well mid-October. On the 3rd day of their trail, I attempted to cancel the account but this company had already debited $129.96 from my checking account and refused to a refund. According to the supervisor, Steven: "We already have our money, so it doesn't really matter to me." I never received any "kit" or emails regarding whatever I paid $.99 for initially.
The next day I filed chargeback paperwork with my local bank. The charge was reversed & everything was fine until I received a call from my bank... stating the chargeback is being DENIED?! Creative Synergy provided foraged documents stating:
1) I accessed my acct with them = NOPE, couldn't happened because they failed to send me anything either tangible or via email. Creative Synergy even provided my bank with the IP address where I supposingly accessed this acct, well of course they can, I had access to it when I paid for some "kit" to be shipped.
2) I was activate for 37 days = NEGATIVE, I cancelled on day 3. Even received a cancellation email from them.
3) The screen print where I supposingly clicked a box agreeing to their terms & conditions = WRONG! I have the saved email (forwarded from a friend suggesting this) where I put in my credit card info & guess what... no box. They provided false documents to cover their butts.
4) Creative Synergy states I cancelled at 5:15p EST and their hours are 9a - 5p MST. Therefore, I missed the window to cancel on the 3rd day. SAY WHAT? We use "my time" when it suits you? However, they consider a day an actual day, not 72 hrs. SO wouldn't that mean I have til the end of the 3rd day, as in 11:59p?

So now, at this point I'm pretty lost as to what I should do. I've filed complaints with the BBB, FTC & consumer affairs. My bank is pushing the blame off on VISA saying they denied it because I entered in my card info - which I'm not denying - what I didn't authorize was this $129.96! Does anyone if the bank authorizes chargebacks or VISA? Can I take any futher steps from here? I did 8 hrs of research so the bank would uphold my behalf. I provided them with a letter including proof of all information. And now I feel scammed plus unprotected from my bank...

If your account gets charged the $129.95, call your credit card company and say you want to dispute the charges. I called the number on my Visa card, and they forwarded me immediately to their disputes department. When I explained the situation, they removed the charge and offered to block any other charges from this vendor, which I told them to do. They will send a letter of confirmation. I imagine that the vendor could dispute my having the charge removed, and if they do, I will update this post. I hope they realize that they are on thin ice with regards to deceptive advertising. I also filed a complaint with the Better Business Bureau of Phoenix (the current address of this so-called "training company."

I applaud everyones efforts in pursuing this through the ftc and bbb, but the harsh reality is this scam is not a legit business. They provide false contact numbers for cancellation and the only link to these people is their business registration. If you search the name of their "sites" on whois.net and you will find they are privately registered under GoDaddy.com. I suspect they bought their domain names and webspace from Godaddy.com I am awaiting verification.

How do I know they are giving out false contact numbers in most cases if not all? because my company is receiving requests through one of our toll free lines for cancellation to this scam. We have nothing to do with it and are now trying very hard to get them off the net and pressure Godaddy.com (a reputable and quality service that we use as well).
You can't cancel within the time frame if you can't reach them and sever ties. Even if you do and they agree don't count on their word. COntact your bank or credit card company and do whatever it takes to prevent further charges from being processed. Debit/credit cards mnay need to be cancelled. If you gave them any information such as SS# then find out how to prevent further identity theft by contacting that government agency.

Reporting these scams through those channels will not get you very far in the sense that these are not legit businesses they are set scams. They run the same scam with numerous domains. They leave false trails and have their privacy protected by the company that registered their domain name by paying them for private registration.

Contact Godaddy at [protected] give them all the information you have on the domain names and verify they are registered through godaddy.com by checking the domain on whois.net. For sure creativesearchtraining.com is registered privately through godaddy and right now godaddy is protecting the identity of the owners by hiding behind "privacy". Pressure godaddy to do the right thing and have them cancel the domains and registrations associated with this scam. I've done it with other web space providers and if enough people start contacting godaddy they are not going to be pleased fielding these calls. Privacy should be null and void once fraud is determined and at the very least godaddy can forward the information they have on file for who paid for these domains and registrations to the local authorities. They may have the power to shut down their servers if they provide the space.

Do NOT assume that because you were told you're getting a refund that you are getting a refund and that further charges are impossible, they can still hurt you and you need to cut them off like a diseased limb yourself. Contact your bank, get names kmake sure they will not honor further requests for money from your accounts or credit cards. Better to cancel it all then clean up the mess later because you are vulnerable until you have proof from the agencies giving these fraudsters your money that they will no longer honor their requests for further payments from your accounts or credit cards.

In future always verify contact information on any site before making a purchase. If there is no "person" answering their lines then forget it.

Use a gift card that has a predefined limit attached to it for online purchases. All major credit cards offer them and you never have to provide a real name or address for purchases made with a gift card it is guaranteed for the face value, no more.

Never give out your true credit card, bank info or social security information or for that matter anything that could be used to perpetrate fraud such as drivers license etc... You shouldn't have to give that information out.

If you want links etc to the credit cards gift card sites or further information on protecting yourself when making online purchases we will be happy tpo help you out and will never promote our business to you. We are simply a P Owed company that has had to field angry calls from this scams clients because they posted our toll free number in some of their sites in order to hinder people from actually reaching the true owners to cancel any pending orders. We have no affiliation with this fraud but want to see an end put to it.

stephanie@NoTabooLive.com

Google easy Creative Search Training, , , the same rip off has happened to me, , , $ 129.95 ...How come GOOGLE as a PRUDENT MERCHANT let this scam hit all of us...We want OUR money BACK...
GOOGLE, , , , DID YOU HEAR us?

I just had the same 129.95 charge and never authorized it! This Google online money making info for $1.97 looks like a scam just to get the 129.95 ripped from your account. THANKS GOOGLE! Now I have to cancel my card and issue a new one so you stop ripping me off.

i recently lost my job after 11 years. i was desperate because there is no "real" work available. i saw the google ad for work at home for $1.95. i never heard from them again nor did i receive anything in the mail. i called my credit catd company and i had additional charges of $129.95 and $39.95 on my account.

OMG! What a scam! I can't believe I fell for it! They did not tell me that I would be charge all those fees on the web page that they have you sign up on. DO NOT FALL FOR THIS SCAM, and I know better.

Trying to help my wife make some more income and signed her up for this "Easy Street"
" easy" way to make money. Did not read anything about a 3 day trial or $129.95 fee. Gave them my cc number for a $1 dollar charge. Came back from Thanksgiving travel to find a $129.95 charge on my account. Called my bank and they said to call the company. Company was was obviously not going to grant a refund since it was day 5. Called my bank back and they took down all my info and set up a complaint and said they would investigate. Needless to say I'm pissed as hell and this charge put me into my overdraft protection a month before Christmas. Somebody has to take these criminals down ... please. Glad I found this website and many others with complaints against this company. Hopefully, my bank, Citizens, will see my side and help me do a charge back or some how refund my money. I can't believe Google is letting these guys link to their site. SCAM!
Unhappy in NH!

I agree - After a family member lost her job, I thought this would be a good way to earn some income while doing the job search. As it turns out, I was also charged the $129.99 and FOUGHT with the INCREDIBLY RUDE customer service representative, who, of course, refused. The scripted line that she gave me was "Google made over $5 billion last year, wouldn't it be good to be a part of that?" This is a scam and I am vowing to get my money back and set precedent for everyone else who was duped though this consumer fraud

I had ordered the special $1 free kit, that same day, the Sunday before Thanksgiving, received a call from my Mother that my Brother had been murdered. To make a long story short, left the same evening, did not think to call and cancel, even though I did not see the terms and conditions anywhwere at all in the info I did get. I did not have access to a computer, called customer service to explain, only to be told they have a strict company policy, non refundable one time fee. I did not return home until Thanksgiving day, did not even have the gas to get back, pitiful I know but a fact, with their fee taken out, it overdrew my account and cost me $90 more dollars. Sad but true and I cannot believe a company like this cannot make an exception. ALL SOUNDS LIKE A SOB STORY, BUT UNFORTUNATELY IT IS ALL TRUE, TALK ABOUT HOW CAN THESE PEOPLE SLEEP AT NIGHT!

I am so glad I did not fall into this pit. I was almost ready to sign up, but fear gripped my heart. I hope you guys all get your money back & those thiefs are shut down forever.

your bank can do a chargeback:

See: http://www.chrismalta.com/scamtip1.asp

Where to file complaints:

FTC: https://www.ftccomplaintassistant.gov/

http://www.econsumer.gov

You can also complain to the webhosts of www.incomeeasystreet.com and www.incomeeasystreet.net that they are hosting a scam:

http://www.crystaltech.com/support.aspx

_

Confirmation Page I received said nothing of a 129.95 charge nor anything of a 3 day trial upon confirmation! How could this cheating company incorporated "Income Easy Street" existing! I don't know how i can do to get that money back...

I just discovered that they have 2 sites - www.incomeeasystreet.com and www.incomeeasystreet.net. When I found the site, it was the .net site - that one did not allow me to see the terms and conditions. I called on the 3rd day and they told me they would waive the fee and all future fees. Today I have the $129.95 fee showing on my card account. I called back and the b*%$h said that their notes said that Christine would allow me to keep the account and not charge any FUTURE charges to my account. When I spoke to Christine on Friday, she promised to remove ALL fees and any future fees. I should have known it was too good to be true.

I'm going to try to deny charge on my card and file with the BBB.

"Google Easy Street" is a scam. On their website in a very prominent position they announce that it only costs $1.98.

But below the bottom of the screen, in fine print, in their terms and conditions, they also tell you that they are going to bill a one time fee of $129.95. You have a 3 day cancellation period FROM THE DATE YOU ORDERED. But the trick is that they don't bill the $129.95 until after the 3 days have passed. So when you see it on your bank statement for the first time, the cancellation period has already passed. In addition to the 129.95, they also slip into their fine print 2 more MONTHLY fees, of $39.98 and $29.95.

How many people have they ripped off so far? I'm helping my mother attempt to recover from their scam. They actually billed her the $129.95 twice! Of course, they're claiming it's all spelled out in the "terms and conditions". But they make it just about impossible for all but the most computer savvy and suspicious to figure out their tricks. We're working with her banks to get the money. We've forwarded all the information to Google's legal department (this company had no right to use Google's trademark and Google is already engaged in fighting other companies using the same scam) and we are planning to take this outfit to Small Claims court ourselves.

Here is Google's contact information
Kent Walker, VP, General Counsel
Google Inc.
1600 Amphitheatre Parkway
Mountain view, CA 94043

Here is the name and address of the man who incorporated "Income Easy Street", as published by the Arizona Business Gazette
http://www.azcentral.com/business/abg/articles/2009/10/15/20091015abg-articles1015.html
Christian J. Hall, Income Easy Street LLC, 29834 N. Cave Creek Road, PMB 323, Cave Creek 85331.

Yippee... 3 months ago did this thinking was legit...well wouldn't take the card information, Wouldnt except the info...then now three months later, Bam 129.95... and not a damn thing i can do to get that money back...

I to Got scammed, and I tried to cancel in the 3 day period and they said they couldnt find my account. But my card got taken for 129.99. I am going to tell my bank it was fraud and a scam, then call BBB.

I just got scammed and filing with the BBB now. Lets put them out of business

I will say that the terms and conditions were not listed on the bottom of the page a few days ago. Also in none of the email does it talk about this cancellation fee. Its stupid that after you cancel it they can't give you any money back. I cancelled the service and then they charged me. Thats really ###.

It seems like this company, Google Easy Street, could not have done anything to please any of you. The "Terms" are posted right at the bottom of the web page; nothing is hidden. There is little to be truely angry about except that you did not take the time to read the fine print. I always read the fine print; I want to know what I am signing up for before I invest my money in something. It sounds like all of you would have benefited from reading the Terms and Conditions posted on the bottom of the page.

What do you have to do to go about filing a case with the BBB? What did you write to them? I am going to do this for sure. Let me know how.

Do what I did file a complaint with the BBB and then get on the phone with them and chew them a new one. Then send your official complaint number from the BBB to them in an email. They told me they are refunding and as soon as I get my refund please tell the BBB that my complaint is resolved. They are no good for nothing pieces of garbage. I have no intention of closing my complaint with the BBB but if they do refund my money then the BBB will consider it closed. I like the idea about calling the FTC or filing a complaint with the FTC. You would not believe the run around that company gave me. I ended up finding out there are TWO companies involved... One sends you a cancelation notice in an email and the other one is the one that take out your cash. So they say well you didn't cancel in time even though you think you did. You cancle with some other work at home company not the google easy street one. These people make me sick and they deserve to be sued.

I just followed up with these thieves after $129.95 was taken out of my account because I did not cancel after three days. Didn't see any terms and conditions. When I talked to the tjief on the phone today, all he kept saying to me is case closed. Better Business Bureau and State's Attorney General on my 'to call ' list tomorrow. What a violation. I' m with the other blogger ... "how can these people sleep at night?"

My email didn't even have a link to, or a mentioning of terms & conditions!

What a frickin scam? where's a good lawyer? lets class action these effers!