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1.7

Overall reputation rating based on reviews and complaints

Google earns a 1.7-star rating from 9 reviews and 1511 complaints, indicating that most users are dissatisfied with search engine and online services.

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Google Complaints Page 67 of 76

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4:52 pm UTC
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Google they can't be contacted to cancel order.

Google Profit House asks for $1.97 for shipping for Internet Profit Library Membership. They give you 30 days to try out the service and tell you that if you want to cancel you musy call [protected]. Unfortunately they put you on hold forever(over forty-five minutes and still no answer. If you don't cancel it's $39.95 a month. How can you cancel if no one answers?

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WHW Jr
Sacramento, US
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Jun 12, 2010 11:12 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I also ordered this product, canceled my order 24 hours later was given no confirmation number but was told by customer service Department that my order was canceled. Received a letter from collections Department stating that I owed $139.95 . Ordered product November 28, 2009 received letter from collections May 3, 2010 after I was told that my order was canceled.

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jennaconrad
Pennington Gap, US
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Apr 16, 2010 6:29 pm UTC
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The police needs our help, we need to report everything that has happened to us, and i did, and i got another letter today, I called them back today, and some ghetto young girl hung up on me, when i asked for the supervisor.

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ltrainsilly
Elkridge, US
Send a message
Apr 13, 2010 5:17 pm UTC

I had the same isue for EZ-Profit. Got an email today. What a scam. Don't they know people are smarter these days. What is taking so long to shut them down though! Yeak exactly ruin my credit for $100. lol

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newtdr1
Ashburn, US
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Apr 12, 2010 5:30 pm UTC

I contacted Natural Wellness Resources for the same issues about collecting for a debt I never incurred. Some help! They hung up on me after I waited to talk with someone about the issue and seek their assistance to resolve over 15 minutes.

I am filing a complaint with the FCC and BBB.

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NWR
Satellite Beach, US
Send a message
Apr 08, 2010 10:22 am UTC

Hello,

Customer satisfaction is very important to NWR and we do our best to satisfy all customers in any way possible.

We strive to resolve all complaints and customer issues in a timely matter, and we would like to help you resolve yours. Please contact us at [protected], toll-free, and one of our experienced agents can assist you.

If you feel that you were contacted in error by NWR, and any debt is invalid, please notify us immediately, and we will help you resolve the issue.

Thank you,

(Natural Wellness Resources)
[protected])
9:00 a.m. - 7:00 p.m. Monday through Friday EST.

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Xtexan
US
Send a message
Apr 07, 2010 9:00 pm UTC

I too have been scammed by the Natural Wellness Resources and Online Healthy Lifestyle Newletter (located in Egypt). Was told its too bad I wasn't lucid enough to read the terms of my order (what order?). I was lucid enough to file a complaint with the BBB in Delaware and dispute the validity of the charges with the company. I will also contact the FCC.

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alss
Loudon, US
Send a message
Apr 06, 2010 5:56 pm UTC

i was also a victim of this scam.same situation, i recieved abill after a cancelled my credit card for 139-95, after contacting natural wellness rasources they claimed that if i didnt pay the bill it would be sent to a third party collection agencyabnd subsequenntly ruin my credit.i asked for the phone numer to contact internet profit library but they cuold not provide me with that information so im online now and found the number for these people, ive beeen on hold for 13 min so far and no answer yet.

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ski05
US
Send a message
Apr 06, 2010 2:53 pm UTC

I am going to try the FCC complaint.. I now have a $139.95 charge from some collections agency (Natural Wellness Resources). I thought I was mistakenly charged for some health products only to find out it was this Internet Profit Library Membership. They won't cancel the charge, but I was able to block it from my credit card and I changed my card number. The collections agency said if I don't pay $100 they are going to send it to a 3rd party collections agency and it will ruin my credit.. Yea, lets see $139.95 ruin my credit! Scam artists! The Natural Wellness Resources is probably part of the Scam! I cancelled my subscription within a week when random people started calling my house and other charges for things I didn't order started showing up against my credit card!

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l.brown
Oakland, US
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Mar 02, 2010 1:55 pm UTC

I was charged the $1.97 and then $68.53 and now they have a recurring $19.99 charge on my card even after they said they would quit biling me!. I am having them blocked from charging my credit but it has been a nightmare! Google did make this look legit. It's sad how low people go these days to make a dime.

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rebelrosetx
Tuscaloosa, US
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Feb 04, 2010 11:52 am UTC

I got charged $78.45. Cancelling card today - I called number on bank transaction and was told to go to a website I'd never seen to cancel by filling in my information again. Had already been charged $40 by some site I didn't complete the page with. Got that money back. This one would only refund $20...

I saw something about cancel in 5 days or the monthly charge of $7 and change would be charged to my account.

I also thought it was OK cause it was on CNN and contained "Google" name. NEVER AGAIN!

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10:31 pm UTC
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Google unauthorized charge

i was charged 79.90 by online bizkits
and 0.07 tice and 2.48 twice by 1stsave.com and DinnersClubSave.com

when i visited google profits site a few days later i noticed there charges on my account and when i called the numbers i spoke to a forienger and they were shady they had no supervisor and didnt want to refund me back my money.
please do not buy google profits 4.97 and 1.97 kits its a scam and impossible to get your money back

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Cynthia T Brown
Fort Walton Beach, US
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Jun 05, 2009 10:23 pm UTC

I authorized Google Profits to deduct $1.97 for shipping of their cd as advertised during a special offer. I did not authorized an additional charge of $99.00 on June 1, 2009. I am a senior citizen and I do not have money to waste. Google is always advertising their work at home plan and how you can make extra money, too bad the one time I participate because of the free cd offer it turns out to be fraud. The telephone number that my bank has to contact Google did not work and the number on the cd case does not work. How does a senior citizen get their money back. Google Profits profits from ripping off little old ladies!

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S
6:01 pm UTC
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Google cancel order now it's a scam

after looking at this ad i thought that i would be interested as so many other people around the world but after i look into this ad and had already signed up for 1.99 one time fee there was no way to contact anyone only a recording, that the answer service was full could not leave a message no way to cancel no site or no forms there was no ability to cancel. NOW HOW DO I CANCEL NOW? please get this info to the APPROPRIATE PERSONNEL FOR DISPOSITION, RESOLUTION, CANCELLATION ASAP! THANK YOU OR I WILL LEAVE ANOTHER COMPLAINT...

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Update by SCAMZ
Oct 12, 2009 6:13 pm UTC

PLEASE CONTACT ME SOON AT [protected] CANCELLATION ASAP THANK YOU!

Update by SCAMZ
Oct 12, 2009 6:12 pm UTC

IF YOU FEEL THIS IS REAL IT'S NOT AND I WANT JUSTICE AND RESPECT TO CANCEL THIS FAKE ORDER FOR GOOGLE WORK FROM HOME SCAMS

Update by SCAMZ
Oct 12, 2009 6:08 pm UTC

PLEASE DON'T CHARGE MY CREDIT CARD FOR NOTHING WE ARE IN HARDSHIP TIMES DON'T TAKE PEOPLE MONEY !

Update by SCAMZ
Oct 12, 2009 6:06 pm UTC

NEED THE COMPLAINTS COMMENT TEXT FOR THESE SCAMS!

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9:49 am UTC
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Google no ability to contact for cancellation

After looking at the ad on the internet, I thought it would be interesting to check this "bus op" out and see if there was any validity. I signed up for "free" trial period, then attempted to call the phone # listed to cancel. Only a recording. So, I attempted to go onsite to cancel, no site, no form, no ability to cancel, no how! Please see that this gets to the appropriate personnel for disposition, resolution, cancellation. Thank you!

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todd travis
Grand Rapids, US
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Feb 11, 2010 10:30 am UTC

This is a scam. I don't see how they can call it legal.
Run!

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ejc5683
US
Send a message
Oct 08, 2009 11:45 am UTC

There is not a number a person an address, these POS have scammed you and I. The only thing you can do is cancel your card. HURRY from what I have been reading they will continue to charge you each month various fees!

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H
5:22 pm UTC
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Google stole from my account $139.38

I was very stupid and didn't read the terms and conditions so they took from my account $84.84 for a membership they claimed will cost only $1.97. I took responsability for that but when I called them back to cancel, they said the would give me a $20.00 refund if I kept their membership for 25 days risk free of charge, 19 days later they were charging another $54.54 to my account and I never received the $20.00 refund they promised. When I called back to complain about the $54.54 charge, they claimed it was because i received a $20.00 refund so I told them I never got that refund and of course they didn't have an anwser for that...then I told them what about the 25 day free of charge trial, they also could not give me a valid anwser. They are thieves, took the last of my money and I even had to fees to my bank : (

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2:05 pm UTC
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Google unauthorise/moneytakenout

I did not authorise anyone (www.googleprofitresource.com)to take anymoney out of my account except for the $1.97 for shipping and handling, the program was free. I did not join any club. I have no job and I hoped this would be the answer for me. I can barely make it and for anybody to take money out of my account is evil. I cancel as of now 9/30/09. You give us hope and than slap us down. I hope this ends here, or I will have to seek a lawyer. I read alot of complaints against your company, and for my piece of mind I must cancel. I want this sent to this place. www.googleprofitresource.com Thanks

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D.Gilbert
Brooklyn, US
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Oct 08, 2009 11:50 am UTC

What is this all about? Can't find a good phone # or any way to contact them to cancel. Please Help!

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414
Honolulu, US
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Feb 26, 2010 3:13 pm UTC

Same thing happened to me! I hope some how there could be a class action lawsuit here!

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cruzer
Omaha, US
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Oct 22, 2009 1:40 pm UTC

It took me a while to get a rep to cancel my membership but I finally did, the number to cancel is [protected]

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mmarch
Scottsdale, US
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Oct 15, 2009 2:06 pm UTC

I want to cancel but i dont know how.
How I can cancel?

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tamirgal
North Lauderdale, US
Send a message
Oct 06, 2009 1:52 pm UTC

I just cancelled from the same reason. Hopping it will finish here. I can't believe that a company like google can do this.

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K
4:34 am UTC
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Google misuse of addresse

I receive emails in my Hotmail account from friends and when I ask the friends (differents friends) if they sent this to me, they say they haven't. Does it mean somebody is using their address and mine to send their advertisments?
It happened at least 4 times in a few months. One time I was even ask to send money to rescue this friend from so said danger.
Is there a way to stop it?

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HARJOT SINGH GABRIA
Whitby, CA
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May 18, 2010 11:17 pm UTC

somebody is used my name and send e-amils to everybody at work. i am tried of this. please help me. they are send the e-mail from the place i work. i finish work at 1024pm. the person send the e-amil at after 1100pm. do u think should inform the cops. all the people in company thinks i am send them the e-mail. i am going to talk to my union about this. please send me an e-mail on harrygabria@hotmail.com. the rake e-mail address is harrygabria_99@hotmail.com. i want to know how to catch that person at work. please help.

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F
7:38 pm UTC
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Google they have taken out money from my account that I never authorized. I never was told I would owe anything other than the $1.97 google profits cd

I have had $47.50 taken out of my account twice and $99. once without my ever giving them permission to do so. I did not buy anything other than a CD that was sent for $1.97 and that was all I agreed to. I tried calling the number on my bank statement last month but it was a bad phone number. This month when I again got charges I did not authorize the number was for Google profits.

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ms.
Tallahassee, US
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Nov 05, 2009 9:58 am UTC

Google Terms and Conditions
call the [protected] number to cancel

If you subscribe to a Negative Option service on this site that requires payment of any fee, you, herein referred to as Subscriber, agree to pay all fees associated with such service, including the free trial shipping and handling fee, the one-time fee and the recurring fee. Subscriber agrees to pay today the free trial shipping and handling fee of $1.97 to begin subscriber’s trial membership. Subscriber has thirty days from the date of enrollment to cancel Trial membership by calling our customer care department at [protected] to cancel their trial subscription and to be issued an authorization number for return of the Google Profits disc. Subscriber must clearly write the authorization number on the outside of the package and return the CD to the address given by the customer care department within thirty days from the date of enrollment or does not promptly return the disc with authorization number according to the terms above, Subscriber agrees to pay a one time fee of $99.00, which will be billed on Day thirty one from the date of enrollment. Once the free trial shipping and handling fee has been paid and once Subscriber does not cancel within the thirty day Trial period, the one time fee will be NON REFUNDABLE. In addition, the subscriber will be provided access to an online Resource Center which will bill at $47.50 on the fifteenth Day from the date of enrollment and we will re-bill every thirty one days at $47.50 per month until cancelled by calling [protected]. If for any reason, Subscribers credit card company refuses to pay the amount billed for the service, Subscriber agrees that we may, at our option, suspend or terminate the subscription to the service and require the Subscriber to pay the overdue amount by other means acceptable to us. We may charge a fee for reinstatement of suspended or terminated accounts. You have also been enrolled into a seven (7) day trial to the eBay Money Resource Center. Should you choose not to cancel your eBay Money Resource Center, you will be billed seven dollars and seventy one cents ($7.71) each month for the eBay Money Resource Center. If you wish to cancel your eBay Money Resource Center subscription, please call [protected] to cancel.

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ms.p
Tallahassee, US
Send a message
Nov 04, 2009 11:36 am UTC

I ordered the cd for 1.95 also then I read the complaints and I call the [protected] number about 3 minutes later and canceled they were going to charge me 1.97 plus 47.50
without telling me. so I canceled my debit card also so they won't charge anything futher. they have not shipped the cd yet and they won't refund my 1.95. lesson learned if it sounds too good to be true it is.

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Yogesh Mathur
Mumbai, IN
Send a message
Oct 05, 2009 2:59 am UTC

Exactly same has happened with me too

Yogesh mathur

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R
5:42 am UTC
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Google email address

My name is Ruben Y. Maceda. I have a Hotmail account with the following I.D. [protected]@hotmail.com. Last Monday 14 September 2009 between 9 to 10 a.m. here in Malta my account was succesfully hacked. I found this out when a collegue informed me that I have sent him a message asking for $1000 while supposedly I was in London. I immediately tried to open my account but was unsuccessful. Apparently someone changed my password and sending letters to all email addresses found in my account. I would greatly appreciate if you can blocked said account. Presently i can be contacted at this email address [protected]@yahoo.com.ph or [protected]@imli.org.

Thank you so much for whatever assistance extended

Kind regards,

Ruben Maceda

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SHANU1990
Rajkot, IN
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Aug 11, 2011 4:37 am UTC

Sir
MY problam is 25-01-2011 a mail link is not worked.the creat problam The requested object does not exist on this server.
The URL you entered is outdated.

Please solved my problam.
dr.shanu1990@hotmail.com

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anne turley
Creswell, US
Send a message
Jun 07, 2011 9:44 am UTC

i cant get my email on hotmail because of Help us fight junk email

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C
6:16 pm UTC
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Google unauthorized charges

Homebiz and its numerous entities are scamming people on the internet by obtaining credit card numbers and subsequently making several unauthorized charges to accounts. Attempts to contact all parties are nonproductive due to fake telephone numbers, phoney website customer service numbers, etc. Police investigation is ongoing, however the only customer relief appears to be cancellation of credit cards and requesting reimbusement from credit card company.

It appears that the fight will need to be fought between the credit card company and the computer hackers as I will seek reimbusement from my credit card.

Sadly, these scammers may go unprosecuted.

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2:48 pm UTC
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Google gmail & orkut hacked

Sir:

I am gitarani, wanted to inform you kindly that someone has
Recently hacked my orkut account, I want please
Close my account immediately, as because the person who has hacked my profile is writing all rubbish in my profile and I m afraid that the person does not misuses my account so please I hope u will understand my emergency and will immediately

Close my account please help me and please close my account soon.

Here is my account details: gitarani. [protected]@gmail.com

Thanks,

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Lisa F. Clark
Gainesville, US
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May 14, 2014 5:30 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hi, I'm Lisa Clark
On April 1st I was taking
pictures and in 8 of my pictures you throw shoots of David Hassellhoff in my pictures and I don't appreciate that at all I called my phone company and they had no idea what was wrong so they told me to go to a main office and they searched and found out that you guys played a prank and I don't appreciate that at all it took my time and gas to find out what happen cause I thought some one hacked in my phone and I highly upset about that, Do you know how many others probably thought the same thing I did, and I really don't think it was funny...

sincerely, Lisa Clark

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2:32 pm UTC
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Google credit card theft

The site offers a CD for $1.97. Don't buy it!

They don't send the CD & then they take your Credit Card & without your permission, put you on a monthly charge for their services, which still have not been explained, for $47.50!

Go to the BBB for Phoenix Arizona. 98 complaints of which NONE were responded to by Wade Winger or any of his people. Which tells me they don't give a damn about you or your complaints.

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Briboi69
Lancaster, US
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Feb 01, 2010 12:17 pm UTC

I thought this was a ligit thing. I even read it through a news letter on "AOL". Now I am finding charges on my credit card and I didn't even use there service. I also never received the other "Package " that was suppose to come UPS. Is this even supported by "GOOGLE"? If anyone has an answer please do inform me how to go after these ###'s ar briboi692@aol.com Thank You, Brian

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Rebecca Wood
Fair Oaks, US
Send a message
Nov 23, 2009 4:19 pm UTC

My account was charged for $47.50 and then was charged $99.oo which both charges were not authorized. The only amount I authorized was $1.97 for a a cd thats was not even a value of 10 cents. This company is comitting fraud!
I have begun an investagation to end this scam!

Sincerely,
Rebecca Wood

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prattkar
Farmersville, US
Send a message
Oct 14, 2009 5:24 pm UTC

Did not know there was a $47.50 monthly fee and they will not refund it. It is a scam and they know it.

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MS INFORMED
Mt. Dora, US
Send a message
Sep 13, 2009 6:17 pm UTC

I WAS MISINFORMED THAT THIS WAS A REAL ONLINE BUSINESS TO WORK FROM HOME.

WAS CHARGED FEES BEFORE GETTING ANY TRUE INFORMATION.

PLEASE SHUT THEM DOWN.

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dawngaskey
San Jose, US
Send a message
Jul 24, 2009 12:50 pm UTC

Ordered google profit software for $2.95 and then got a 7.95, 9.95 and 59.95 charge. No software just automatic sign up to all these crazy monthly accounts and charges. This is such a scam as I did not authorize any of these other ventures my credit card info! Trying to get off these lists and get a refund but we will see?

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KristyFerrier
Chandler, US
Send a message
Jul 16, 2009 6:41 pm UTC

I paid 1.97 for a cd that was suppose to help me make money. Now 2 weeks later they have taken 47.50 out of my account one day and then the next day took 11.99. What is the deal. Nothing I read about Google Profits said they would tak emore then 1.97 out of my bank account.

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JW Woolwine
Salem, US
Send a message
Jun 01, 2009 5:04 pm UTC

GOOGLES PROFITS CD WILL NOT WORK ON MY COMPUTER.

PLEASE REFUND MY $1.95 TO MY ACCOUNT.

THANK YOU - JW

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Monica Bearfield
Utica, US
Send a message
May 27, 2009 2:48 pm UTC

I ordered a cd online called google profits to see if it was something I could do at home to make extra money. I have not even looked at the cd and on Sunday my bank card was charged $98.04 which in turn cost me $20.00 for an overdraft fee and I can"t reach anyone for a refund .I want my money returned to my account plus the overdraft fee immediately! I want no part of this so called "deal".

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lettyvdr
Knoxville, US
Send a message
May 25, 2009 1:57 am UTC

I signed up for google profits and ordered the cd for $1.88 for their cd. When I looked at my charges minutes later I noticed I was also charged $4.99 from the 777 Discount Club and an international fee charg. When I called the 777 club I was told the money was non-refundable. I was told to file a police report. I immediately cancelled my credit card and so should anybody else that orders this website.

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Deb
Winston-Salem, US
Send a message
May 05, 2009 3:05 pm UTC

I paid $1.97 for the Google Profits cd and 15 days later was charged $47.50 on my debit card for what I don't know. I've been trying to get in touch with them (via email and phone #'s on the information) but no replies or no answers to the phone #'s. This has to be a huge scam! I want a refund for the $47.50. Does anyone know how I should proceed? Many thanks!

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9:42 am UTC
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Google my orkut and gmail id password has been hacked, so pls destroy my profile

Hello, sir
i was using both gmail n orkut with same id n password. but both gmail n orkut was hacked on yesterday.by an hacker.so pls destroy my orkut profile and gmail id.my orkut profile contains all my friends photos n mine also, it was schocking to see that hacker has been giving links to pronographic sites, in about me: section of my profile in orkut.i m feeling very bad n guilty.n that hacker is sending the pron site links to my friends in their scrap through my orkut profile. so pls help me sir.its my humble request to u. and help me cm out of this problem.So kindly delete or destroy my orkut n gmail id i.e :
[protected]@gmail.com
orkut profile name is : savita jm
my present email id is : [protected]@gmail.com
pls send me mail after destroying my orkut profile, so that i will get to know about it.
thanks savita

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2:34 pm UTC
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Google scam

I'm just letting everyone know that the Google Profit House, work from home, plan is a scam. The "Free Trial" is not free, and as I have done all that I have been told to do to cancel my subsciption. I have no confidence that this is the end of this matter. I hope that if you are thinking about subscribing to this "Free" offer, you will do some research before you jump in, and find out that before you even have a chance to swim, you have already drowned.

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tonieb
Chickasha, US
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Oct 21, 2009 4:11 pm UTC

I just purchased the kit yesterday and went through the info that was very useful to know whether I work for the company or not. 20 minutes ago I read these posts, got scared and called to cancel.( i called [protected] I was on hold for 2.5 minutes and "Rudolf" tried to keep me with the company be offering the option to pay only $68.95 for the whole year. Ready to just get off and cancel soon I didn't take it. He gave me confirmation # of cancellation. Wasn't hard at all. It was so easy it made me think-man, maybe i should've just tried it out!
We'll see after I check my account over the next 90 days to make sure they're not charging!

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rebecca turner
GB
Send a message
Aug 31, 2009 9:30 am UTC

i was exactly the same it doesnt state terms and conditiopns til lafter you put details in to get free disc info which i haev never received either so not only haev they taken money pout my accoutn a transfer fee was incurred and then the folllowing week they took out lal my child allowance on the friday of £41 pounds around 70 dollars! i am not happty hte email i sent 2 of came back as blocked and rejected by their end i had called the operator to check all lines adn none of them work! so i haev cancelled mine and my partners carsd that i tried with first but didnt work so not olny haev they took money out my but tried out of my partners ceredit card ... so we haev been advised fraudlent acticity, i am debating now to call the local authority police to report them as i haev emial s numebrs addresses and allsorts as evidence... do not be fooked by this company you will haev no joy from them for responses!

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8:47 pm UTC
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Google pure scam

I am an idiot!Signed up for Google Profit Kit for $1.95 (vefified by my CC Company. They never give you an accurate amount so they can scam you) Then they show you the terms & conditions which say if you dont cancel within 5 day you get charged$84.84 then every month thereafter $35.47. I have since cancelled my credit card, am filing with the fraud division of our state and also sending a copy to our state attorney's office hopefully with cease and desist order both for XM and Google. How could Google let this under their umbrella for people who trust this search engine?

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Lori Lundgren
Pittsburg, US
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Sep 04, 2009 8:40 pm UTC

I too, signed up. I tried for 8 days straight to cancel my account HAHA before the 5 days were up). Everytime I called where it actually rang, answered & put me on hold I was on hold for 45 minutes and then 52 minutes, both times having to hang up as I work 2 jobs and can't spare all that time! Finally, after holding 58 minutes, I got a rep who then said there was nothing they could do as I was past my 5 days. I COULDN"T GET THROUGH in the 1st 5 days! I was charged the $84.84 but I am disputing the charge and I canceled that card immediately. I did have the opportunity 3 different times to leave a message, the outgoing message said they were helping other customers and to leave a message, but no one returned my call. This is absolutely an awful scam. How can they evewn use the Google name?

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RCBANKS
Eastland, US
Send a message
Aug 27, 2009 2:17 pm UTC

I, like others, am also an idiot! After subscribing to "Google Profit House", I had the chance to read the terms and conditions. I new that I had just been scammed. I called the toll free telephone number, and after waiting for over an hour, I had the chance to talk with someone. The person that I talked to could not find my name or order number in their records, but I was told to to submit and email request to customersupport@xmbrands.com for cancelation of my subscription. I have no confidence that this will be the end of this matter.
Please be aware that there are NO FREE TRIALS in this world or on the world wide web. You would think that I, like others, would finally wake up and realize this. After this, you can be reassured that I have learned my lesson.

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RCBANKS
Eastland, US
Send a message
Aug 27, 2009 2:09 pm UTC

I, like others, am also an idiot! As soon as I read the terms and conditions, I realized that I had just been scammed. I called the toll free telephone number, and after waiting for 47 minutes, I finally had the chance to talk with someone. The person that I talked to could not find my name or order number and I was told that I had to submit and email requesting cancelation of my order. The email address was, customersupport@xmbrands.com. It took 3 trys for the email to go through, and I am NOT confident that this will be the end of this matter. I have had other websites do the same thing to me before and I had to cancel the credit card in order to stop paying the thieves resposible for these types of scams. I know, you would think that I would have learned my lesson by now. Well, now I have!

JGraceyStinson
JGraceyStinson
London, CA
Send a message
Aug 26, 2009 9:13 pm UTC

This has nothing at all to do with Google.

These guys are scammers who illegally trade on the Google name and reputation. Google's AdSense services are totally, completely free. There is no charge to apply for an AdSense account, and there is no charge to earn money from AdSense.

If you understood anything at all about the real Google, then you'd know that most of their consumer services are free.

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3:07 pm UTC
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Google fraud/scam/fictitious business

I signed up for what I thought was a business kit on line with Google Revolution who I thought was "Google" but they are in NO WAY affiliated with Google. They charged me a couple of dollars for the kit. I was to receive something in the mail and also an e-mail. Consequently, I never received anything but a bunch of charges all for the amount of $73.83 and they seem to keep hitting my account every two weeks. They keep changing the name everytime they run my card through. So I have cancelled my card at this point. Fortunatley, my bank is fighting this for me. So contact your banks and tell them it was an unathourized charge on your card and that you never received any goods or services and they will credit your account.

Google Revolution
6/11/2009 -$73.83
7/10/2009 -$73.83

Migoto Technologies (Las Vegas, NV)
7/28/2009 -$73.83
8/26/2009 $73.83

www.walletoverflow.com
8/13/2009 -$73.83

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sara01
IN
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Aug 27, 2009 12:48 am UTC

Here is a great chance to drive a large number of targeted visitors to your blogs and websites for free.

Submit your websites, blogs, videos to http://www.zillionsb.com and get 1000s of visitors everyday for free. It also helps your websites/blogs gain valuable backlinks.

Let the other bloggers cast their votes to push your posts up for a greater visibility. Enjoy free huge traffic to your sites.

Thanks

Sara

http://www.zillionsb.com

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8:58 am UTC
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Google scam, fraud

I have fallen for the scam from Google Treasure Chest. I ordered a cd for $1.97 and had no idea that I just enrolled in a monthly scam of charges to my credit card. I have disputed my charges with my credit card twice now. They keep puting the charge back on my bill because they say I did not supply them with the cancelation number of the product. The problem is I can not contact Google Treasure Chest in any way possible, to cancel or even return the stupid cd they sent me. I have no email address, every phone number I call is disconnected. I can not talk to anyone to get anything cancled. I need help with this. Can anyone provide me with contact information so I can resolve this...so far they are charging my capitalone card $72.21. I also would like to know who I need to contact to file a complaint with these scammers, they should be sitting in jail for what they are doing.

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Update by pokesdosuck
Aug 25, 2009 1:39 pm UTC

Thanks JGraceyStinson I still have not contacted these people but that provided me with the lawsuit filed and links to submit complaints to the FCC. I hope these dirtbags get what is coming to them. :)

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Crystal Hopper
Keller, US
Send a message
Dec 14, 2007 12:00 am UTC

Read here!
If any of you have EVER signed up for Google Money Profit this is where all of your unexpected charges are coming from! I called Network Agenda, BSM/Grant Search and found out that all this stemmed from me getting involved with Google! make sure you cancel Google and cancel EVERYTHING that goes with it! Network Agenda's number is [protected]. Don't assume that if you cancel Google that everything else is automatically cancelled along with it. Do the cancellations yourself and get a confirmationnumber!

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Reviewer78272
US
Send a message
Nov 24, 2015 6:38 am UTC

Take down the picture of monkeys to Human on your search page...it is a lie!

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Slavo77
US
Send a message
Nov 09, 2009 8:02 am UTC

I recently sent of for a work from home kit from google treasures.com, for £1.36 over a month ago. I never received the pack in the post. Googletreasures.com and since charged me another amount for £50.55 on to my credit card. I have been unable to contact them by telephone but have since monday sent them an email every day, with no response back. I am a a loss what to do next!

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Silvia Alvarez
US
Send a message
Jul 27, 2009 9:07 am UTC

I was charged 72.21 on my bank account without my authorization. I called the number given and spoke with several customer service people on different days, they all said I would receive my refund and I have yet to see it. It has now been 3 months. I expect to recieve a refund ASAP. Please respond!

Silvia Alvarez

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Lesalee Miller
US
Send a message
Jul 06, 2009 12:56 pm UTC

It seems that I was not the only one who was dupped by this company. I called and asked for a refund over 6 weeks ago and now after another charge I tried calling and all of the phone numbers have been disconnected.
Is there anyway to get my money back?
Lesalee Miller
161 Pearl St
Willits, CA 95490

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UNFAIR PEOPLE
Georgetown, US
Send a message
Jun 27, 2009 12:54 pm UTC

I ORDER A STARTUP KITS FROM THIS COMPANY IT TOOK SO LONG TO COME IN ONE PERSON THAT I TO SAID MY TRIAL PERIOD WAS 14 DAYS THE OTHER SAID 7 DAYS . THEY WENT INTO MY BANK ACCOUNT TOOK OUT 69.90 AFTER IT WAS CANCEL I GOT 2 CONFIRMATION NUMBER FROM THEM AND STILL GOING INTO MY ACCOUNT, MONDAY MORNING I AM GOING TO GET AN ATTORNEY TO STOP THESE CROOKED. THIS DONT MAKE SENSE THEY WAY THEY ROBBERING PEOPLE. THANK YOU LEONARD DANIELS

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judy hill
McKees Rocks, US
Send a message
Jun 22, 2009 11:01 am UTC

judy hill
449 college ave apt a2
greensburg, pa 15601

I am still waiting on a refund of $71.00 that was charged on
my debit card. I called Google to cancel my membership I was informed on [protected] that i would receive a refund i never
recieved it
please contact me at [protected]

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Mackalia
Cartersville, US
Send a message
Jun 05, 2009 4:10 pm UTC

May 1st received a phone call after visiting a website about working from home. Operator was confirming my order and at that time I refused confirmation because I did not purchase ANYTHING! Have yet to receive so-called CD and can only cancel order by returning CD. Have several fees from bank and they cannot settle account until matter resolved.

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Sylvia
Montreal, CA
Send a message
Jun 04, 2009 2:27 pm UTC

I only authorized this company to deduct $1.97 for shipping to recieve their CD. 1 week later $72.21 was deducted without auth. from my bank account. I read there Terms and Conditions twice and there was no mention of any other charges.

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JudyLynn Moore
Denton, US
Send a message
Jun 04, 2009 2:12 pm UTC

I was told my money was returned on May 7Th, 2009, it was not done, now they have changed the phone number, can't be reached. amount $72.21

I expect this money to be returned ASAP

There will be a law suit against Google!
The product was returned on May 5 TH I spoke to the company, they said; they received it and I have comfirmation
return # [protected]-12026 I spoke to Bobby

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10:12 pm UTC
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Google stole my funds

I joined the google fortune site on 8/12/09. I got a letter that they wanted 69.97 in fees for google fortune unless I withdraw within 30 days. I withdrew on 8/14/09 I got a confermation number to verify this. on 8/19/09 they still withdrew 69.97. I had no clue till I got my bank statement. this to me is theft. so I called to demand my money back. I had to speek to some foreign person who could not even take my name. but understood my phone number to open my account. she told me I needed to cancel but could not get a refund. after an hour she understood I canceled my account but made me do it again why I do not know. than I was told I may get my funds in 30 days. but that was all. who is going to repay all the bank fees for over drawing my account I ask. if anyone files a suit against google let me know I would love to join it.
I hate it when people steal from me. I can only imagon how many thousands / millions who fall for this site and have the same done to them. we must be talking millions of dollars that they are stealing for people like me wo are out of work willing to try investing in a good name like google only to be robed or our last dimes that we really dont have just to try to make money to survive this crisses the bush admin put us in
Thank you
Jim
[protected]@hotmail.com

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Johnale
US
Send a message
Nov 18, 2009 10:27 am UTC

Company offered a Introduction to google fortune by CD. Received CD and was of poor quality. Was not aware of $69.97 charge. Called to get refund and agent just kep repeating that it was in my terms and conditions. I had to ask several times just to get him to cancel my subscription so I wouldn't be billed again. I finally had to hang up and call back when the supervisor would not come to the phone. The next rep told me that she couldn't do anything due to terms and conditions. Next she offered me a bottle of juice with a $90 value. Finally I was able to get 50% of my money credited back. I read the terms and conditions. This is a scam - beware.

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Caroljake
Ashburn, US
Send a message
Oct 21, 2009 12:40 pm UTC

I had sent for a free information pkt. for which I authorized a $1.97 to be deducted from my acct. Suddenly there's a withdrawal from my checking acct. for $69.97 I NEVER authorized this withdrawl for $69.97! My bank and the Google Fortune company have been notified.

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DogFight
Gaston, US
Send a message
Oct 08, 2009 1:25 pm UTC

This is a complete scam which I got sucked into due to something forwarded by an acquaintance. As soon as I finished the $1.97 trial transaction I got two emails from two subscription services for which I had no need nor interest. I called them within twenty minutes of the transaction to cancel my trial periods without ever using the sites. Thus I thought I had nipped this thing in the bud. Not true...the subscriptions sites are just adjuncts to the original crooks. The $1.97 transaction was on 9/18. On 9/25 they hit my credit card for $69.97 - something which I did not find out about until my statement arrived on 10/7. Since I had not received any communication of any kind from Google Fortune I contacted my credit card company and, rather than dispute the charge immediately, requested and was provided a contact number for the company in order to work things out. I called Google Fortune and they simply stated that my trial period was 7 days from 9/18 to 9/25 (the day the charge hit my CC) to which I asked how I can I trial something without access to any product or information. The rep was borderline rude and said he would explain it...I was sent a confirmation email (FALSE) and a kit in the mail (FALSE) that contained everything I needed. It was clear he would not do anything so I told him I wanted to cancel...he responded with a lower price offer. When I refused and said I wanted to cancel he asked how I was so sure about cancellation without seeing or using their services. HUH? Did he just concede my point? NO...so he offered to reduce the subscription service charges to $59.97 going forward. It took several go arounds before he agreed to cancel the account.

I hung up the phone and there in my mail (silly me opened the credit card statement first) and there was an envelope from Google Fortune which looked like junk mail. OK, so they did mail something out, just not on a timely basis. I opened the mailer and with their CD was a large full color insert explaining that if you challenge their billings via your credit card company they will report you to www.BadCustomer.com to blacklist (their word not mine) you from doing business with internet businesses. WHAT? Doesn't this prove they know exactly what they are doing - delay the mailing so the trial period has expired before the consumer can act and threaten blackmail? They collect a minimum of $69.97 and perhaps more if someone doesn't look closely at their statements.

I called my credit card company to challenge the charge. Boy am I scared.
I hope lots of people read this before they get sucked into this bunch of scam artists.

By the way the one thing the DO deliver on is junk email. Exponential increase!

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C. Engle
Newark, US
Send a message
Oct 06, 2009 7:17 pm UTC

I ordered the $1.97 Cd on line for marketing which that amount was taken out of my account and i did receive a cd. A few days after placing the order an amount of $69.97 was taken out of my account without my authorization. I called my bank and was given the contact info for them. When i called the company they told me I purchased a HEALTH product. (and totally unrelated to the initial purchase) I said i did no such thing. They said they would reverse the charge and it would take 3 to 5 days to process. Then I received an email stating that I would receive my refund within 7 to 10 business days and if I did not receive my refund by that time to call them. So I called them again and asked about the refund and they said we will do a research and you can call back in 24 to 48 hrs. I did this a couple times and was told the same thing to call back in a couple days. I asked to talk to a manager. no one available. I finally spoke with someone else who claimed to be a supervisor ( oh in the Phillipines by the way) and she said my refund is pending because of problem with my visa card and/or my bank acct info. Now I'm afraid they will try to take more out. I have been in contact with my bank about this several times. It's been over three weeks and I have not received my refund. When i received my cd, inside of the envelope was a large glossy piece of paper. This is what it states...

NOTICE:
Any charges disputed with your bank against this account will be reported to the internet consumer blacklist
www.badcustomer.com and will result in member merchants blocking you from making future purchases online!

By inserting something like that just proves they expect people to dispute because they know they are thieves.
I'd like to know what I can do about this. I can't afford this. I am struggling as it is without companies stealing from my account. It's these companies that hurt the good ones because more and more people will think twice before ordering something in fear of being scammed.

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srbeaty
Indianapolis, US
Send a message
Sep 18, 2009 12:07 pm UTC

This company is absolutely horrible! Click on a link to charge 1.97 and get a charge for 69.97 less than a week later? We are going through hoops to get it canceled, when we didn't want it to begin with. The best part? The chick on the phone(who works for multiple companies, what does that tell you?), tries to talk me into buying something else! Seriously? How do you sleep at night? We also got a nice note saying they would report us to badcustomer.com.

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wenbu69
Haverhill, US
Send a message
Sep 18, 2009 8:41 pm UTC

this is definately a scam, luckily for me i was able to cancel on the same day i tried it and there is a customer service number for those wishing to get their money back. call [protected] or [protected]. good luck

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7o71o8
Graham, US
Send a message
Sep 22, 2009 2:24 pm UTC

I ordered the google fortune kit but I could not start using it because it is not working; when it starts run nothing appears on the Adobe Flash Player 9 widow but the word "undefinied" I hope they dont charge me any more money because I have not any more.

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allenb1
Terre Haute, US
Send a message
Oct 27, 2009 3:44 am UTC

i thought all i was ordering was a cd for 1.99 then i get charged 69.97 i didnt even know anything about this, when i called the company they would not even tell me their company name i was told they are a customer service company for google fortune. The person was highly trained to keep delaying the call not answering any of my questions and refused to refund any money.

this is ashame and if this company is actually from Google than shame on them! Scaming peoples hard earned money. Can someone put a stop to this and help us get our money back.

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uscustomer
San Jose, US
Send a message
Jan 06, 2010 8:57 pm UTC

Similar things happened to me. My co-worker is also cheated by a similar fraud. Searching the Internet I see a huge number of victims out there. I'm going to file a complain with Internet Crime Complain Center:

http://www.ic3.gov/default.aspx

If all of us victims do our best to fight back we could draw enough attention from the public and our government agency to stop it. (If the criminals are caught and sentenced, we can then possibly get our money back.)

For those of you who do not check your credit card history, do it now. You may find suspicious charges from some unknown

vendors for $1.97, $2.95, $4.95, $9.95, $19.95, $69.97, or $79.95 etc.

America is a good lawful country. The law should be used to protect the public, not the bandit.

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infxnrn2009
Monroe, US
Send a message
Nov 12, 2009 4:00 pm UTC

This same thing happened to me. Don't buy into this! Total scam!

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10:40 am UTC
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Google unauthorized charges

Looks like a one time charge of $1.95 to begin service. Then there is an unauthorized charge for $45 to your account. The phone number provided is disconnected. SCAM!

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TryAnotherCompany
Panama City, US
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Aug 24, 2010 10:59 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

The customer service for google adwords is awful! My "team" consisted of a dopey young man with a big attitude. I told him what I wanted and he came back with a campaign that did not have 1/2 of the goal words in it and said that he had spent 9 hours on it so when he comes back to me again with my "campaign", "that will have to do."! Then, he didn't even work on revising the "campaign" because he said that "we got off to a bad start because you wanted words you can't have." They are necessary words for what I do! He said that he could go back and revise the campaign he designed (which was not good) and then resumed whining about me wanting necessary words to lead people to my website. A very immature person who I found unreasonable and refuse to work with, especially at $1, 000 per month!

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12:06 pm UTC
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Google never answer phone

I signed up last night for the Google Profit House kit and was charged $1.00. Then I read the terms & conditions and realized that they would be charging more to my credit card if I didn't cancel within 10 days. I attempted to call the 800# immediately only to hear loud music! Immediately this morning, I tried the number again. I sent two emails to [protected]@XMBrands.com with the order number, name, etc. etc. Since sending my emails, I have been attempting to call again to request a confirmation that my order has been cancelled and will definitely not receive their kit. Still can't get through and still very loud music as you wait and wait. I also tried to call Google corporate but you have to know which person's extension to punch in and then I looked everywhere on Google site as to where to file a complaint. This XMBrands internet sales, marketing and billing site is nonresponsive! My advise is to cancel your credit card so they can't put any more charges on it.

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kelliemiss
DE
Send a message
Aug 31, 2009 7:00 pm UTC

Ordered a business kit from google profit house on 25th august 2009, never received it. on the 30th august 2009 this company has taken money from our account. It was to pay my council rates, now i will have to go to court because of this scam. I want my money back and I want this company removed from the internet

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py1234
Québec, CA
Send a message
Dec 28, 2009 9:17 pm UTC

The same happened to me. I am from Canada. Gave them my credit card number to purchase the $1.00 kit, what a terrible mistake I had made. Well, they had charged my card $84.84 USD first month with a name XM Health & Beauty. I filed a serious complaint of card fraud with my credit card company. I don't know what they could do about it. But 1 month later they had my first disputed $1.00 credited. That went quiet for 2 months ( no more charges to my card) but now it is creeping up again - another $84.84 USD was charged from XM Brand Mu Cancun. It is this Google Profit House which did it, I know. I found the phone [protected] which I never got through from day one but I thought I had to give it a try. I got through with disbelief. They agreed to cancel so called my 'subscription' and confirmed it with an e-mail afterward. Well, I don't know if this is really the end of it. Does anyone know if it is a lot of trouble to cancel out my credit card ?

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Ron Leftwich
US
Send a message
Dec 10, 2009 12:52 pm UTC

MAYBE WE NEED TO BOYCOT GOOGLE! iF THEY KNOW IT AND ARE NOT WILLING TO DO ANYTHING ABOUT IT AS AN AMERICAN WE NEED TOSTICK TO GETHER AND GET PLACES LIKE THIS OFF THE INTERNET! aND YES THEY HACE GOTTEN ME FOR $68.53 ALSO... YES I'M MAD.

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PISSEDOFFANDRIPPEDOFF
Lone Tree, US
Send a message
Dec 07, 2009 5:53 pm UTC

well i am on the bandwagon, of getting ripped off by these jerks. i get a letter from my bank to saying they paid them, and i did not have the money in my account. so they get their money for not doing a GD thing! i get to pay a overdraft fee to my bank also. i will be marching down to my nearest branch tomorrow, and trying to get my money back, thru whatever process that is available to me. DO NOT FALL FOR THIS SCAM, YOU WILL BE RIPPED OFF!

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Yinham
Houston, US
Send a message
Nov 12, 2009 4:08 pm UTC

I never thought that CNN's name could be used to scam innocent people... I am presently unemployed... almost homeless... I am a student seeking for a gainful employment... after unsucessful attempts, I saw the AD and here we go...
I saw the information to this scammers on Yahoo and because the information stated that it was aired on CNN and that it is rewarding with less stress I bought into it...
I only had minimal funds in my account... all I paid for online was the $1.97 - nowhere was i informed that I will be charged more money...
This company charge me $1.97 on Oct 22, 2009 - now they charged me $68.53 on Oct. 30, 2009 incurring overdraft fee on my personal bank account... Somebody need to do something... This is not right at all...
I am just trying to survive this transitional season, not trying to incur debts...

INTERNET PROFIT HOUSE IS A COMPLETE SCAM! SCAM! SCAM!

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thewiseman
Northbrook, US
Send a message
Oct 21, 2009 8:32 am UTC

I had to cancel my credit card the SAME DAY that I ordered the product. I stumbled upon the site for complaints about "Google Kit" and realilize I had done the wrong thing by giving out my cc number. I was proactive on the matter and cancelled the card all together. Yes there was a small 5.00 fee for a new card ...that sure beat getting hit for much more down the road. Pass on this word...always google the site about complaints FIRST before you make a choice to give out your account information etc.

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hello314
Austin, US
Send a message
Oct 07, 2009 11:44 pm UTC

People! Go to walmart or a truck stop and buy a visa debit card and put a few bucks in it for checking things out. If you get scammed just throw it away.

Never, Never use a bank debit card on the web. If you are at a legit site use a credit card so you can charge back if need be. If you are doubtful about the people you are working with, use a purchased debit card with only as much as you need for that purchase. Watch the terms on the debit card, some of them are scams too.

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Birchtrees
GB
Send a message
Sep 06, 2009 9:17 am UTC

I have also just ordered something from them costing just £1. Never received it. Then barclays put a stop on my account last night as money is disappearing from my a/c in countries where I've never visited. I expect they've also scammed me after having read your aticle. They should be investigated and fast! I have to claim back my money thru some dispute procedure with Barclays which could take weeks. I need this like a hole in the head as I'm just about to be made redundant too grrr...!
DO NOT USE GOOGLE PROFIT HOUSE ONLINE!

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quikwal39
Abbotsford, CA
Send a message
Sep 03, 2009 4:33 am UTC

Sir or Madam,
I recently responded to an internet advertisement that claimed that I could earn money
from Google and that there would be a one time charge of $2.95 US. I paid this amount on the internet using Visa and downloaded some instructions they provided.

The website is www.yourprofitgateway.com. Their address was listed as Salt Lake City.

Later when I checked with Visa to make sure that the amount deducted was in fact $2.95 US, they told me that this company would be deducting monthly charges unless I
cancelled the account within 7 days.

When I paid this “one time charge”, I never gave any authorization for this company to
deduct monthly charges and I’m outraged that they could even try to do such a thing.

Is there any way that this company can be prosecuted for false advertising especially
since they are using the Google name to entice fools like me into giving them my Visa
number. I have since cancelled my account with them and have an email to prove it so
I only lost the $2.95 US and maybe that’s the cost of my lesson to never give my Visa
number over the internet unless I totally trust the company.

Surely the Americans would frown on such practices that have bilked thousands of
Americans and Canadians and others out of $2.95 US.
I had trouble sleeping all night because when I attempted to cancel the account yesterday, they said I had to wait 24 hours. That’s another thing that infuriated me.

I suppose no government organization will help me and I have to take my loss lying down and my humiliation.
Thank you,
W.S.

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RCBANKS
Eastland, US
Send a message
Aug 27, 2009 2:53 pm UTC

I, like others, have also made a big mistake. I called the [protected], I had to wait for more than an hour, talked to an individual who spoke understandable english, and was instructed to send an email request to customersupport@xmbrands.com in order to cancel my subscription. I have done all this within 24 hours of original purchase, but I have no confidence that this is the end of the matter. This has happened to me before with a college student getting access to my credit card and using it on a "free" porn site. I called all the phone numbers and sent all the email that I was instructed to do, and I still had to cancel my credit card in order to stop paying the monthly charges. I'm hoping that this will not be one of those times.
I am very suprised though that Google is letting this happen.

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