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4.4 20 Reviews 1498 Complaints
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Google complaints 1498

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9:51 pm EST

Google advertisement

Santa Clarita December 07, 2016

To whom it may concern,

My name is Michel Laurin and I am the owner of Santa Clarita Karate. We have been in business in the Santa Clarita Valley for over 22 years. I have had exclusive use of “Santa Clarita Karate in Los Angeles County for over 22 years. I have maintained for this same time period, to and including the present, in accordance with California Business & Professions Code §14411, a Fictitious Business Name Statement for “Santa Clarita Karate” in Los Angeles County.

Recently, we came across a Google ad for “Shin’s Family Martial Arts Center” who is wrongfully using our business name “Santa Clarita Karate.”

Here is a copy of the ad:
Santa Clarita Karate - Teaching Discipline for 30+ Years.
Ad · www.shinsblackbelt.com
Teaching Discipline for 30+ Years. See Our State of the Art Facility.
Serving the Santa Clarita Valley since 2000.
Martial Arts Training | Valencia Martial Arts Center
27935 Smyth Drive, Valencia · Directions
You have visited shinsblackbelt.com 2 times in last 30 days.
o See Current Specials
o Facility Tour Gallery
o Why Choose Shin's?
o About Us
o Verifiable Testimonies
o After School Programs

Shin’s Family Martial Arts Center is currently engaging in conduct in connection with marketing and advertising that in fact creates confusion in the marketplace and directly infringes on my exclusive rights to “Santa Clarita Karate” in the County of Los Angeles, State of California.

Since Shin’s Family Martial Arts Center is in fact infringing on my exclusive use rights of the name “Santa Clarita Karate, ” I respectfully request that Google remove my exclusive business name “Santa Clarita Karate” from the “Shin’s Family Martial Arts Center” ad.

Please do not hesitate to contact me if you need any additional information and/or have any questions.

Thank you for your anticipated cooperation in this regard.

Sincerely yours,

Michel Laurin
[protected]@sbcglobal.net
[protected]

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Update by Michel Laurin
Jan 11, 2017 9:51 pm EST

Thank you.

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W
7:06 pm EST

Google google adwords

Please let this post serve as a warning to all who consider using Google Adwords!

It seems they have changed their service making it much easier for them to help themselves to your credit card.

Where has the "manual payment" option gone so that once your balance runs out, ads stop?

What about the budget cap of setting an initial budget, and stopping ads once it hits that amount?

These two things are integral parts of creating a Facebook ad, but nowhere to be found on Google. There's no way to tell Google "DO NOT TAKE MY MONEY!" Turns out there's no manual payment option, and if your ads are not paused it'll just keep billing you and increasing your threshold, billing more and more, WITHOUT notifying you!

I signed up with a coupon, get $100 free when you spend $25. Now I've got a $350 adwords bill that Google won't help with and nor will my bank.

As an entrepreneur starting out, that's a giant amount of money. Of course a big company like Google doesn't care about the little guys, so I'm screwed out of it.

This is very shady business. The default option is to automatically bill your credit card for as much as they like? Facebook ads FORCE you to enter an overall budget and campaign timeline. Google, will just take your money until you discover they're stealing from you.

Beware if you're using Adwords. Better yet, don't use them at all. I never will be again!

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11:20 am EST

Google books ordered never received

Ordered three books never received them if they are audiobooks I didn't want them so I would appreciate it even my books be sent to me or the audio charges be taken off and we credited to my account first order number [protected] second order number 1157 +[protected] third order number 11433 +[protected] please figure this out for me I want books not audio thank you Deborah wood0

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6:00 pm EST

Google unauthorized charges

I have received six unauthorized charges that were charged on my EDD Bank of America debit card. All six charges are for $0.99, and occurred several days apart. This debit card was issued by the California Unemployment Department for use with receiving unemployment benefits.

These charges are unauthorized, and will overdraw my account as I am on a strict budget. Please advise what the charges are for, and how my debit card information was obtained.

Thank you,

James R. Treat Jr
Bank of America
debit card: XXXX-XXXX-XXXX-0354

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6:17 pm EST
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Google unauthorised payments

There have been numerous small amounts recently taken from my bank account. I do not know how google help got my card details in the first place? So basically there has been unauthorised payments taken from my account without me even using Google help to even be charged and I want to be refunded immediately as this is Google's mistake not mine. I have attached photos of my bank statement of some of the payments that I have already been MI's charged for.

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11:17 am EST
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Google Banquet hall

Worst service provided by this place.

they also have badminton court. Chaukidar is worst. he does not have sense to speak with ladies, childrens.

board members dont care as long as they are getting paid for the service.

if your timing is 8-9 he bullies you to leave 15 mins early and off the lights

go to some other better place for your event

I.M.A hall amravati

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3:41 pm EST
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Google The restaurant cancelled my reservation!!!

A month ahead, I made a reservation for three for January 16th at Andanada restaurant in Manhattan.
Today, Dec 27th, I received a text message that my reservation was cancelled! This has never happened before. I spoke to the restaurant and they said they think they have a private party taking the whole restaurant. Shouldn't that have been known when I made the reservation?
I am chagrined as I know how difficult it is to get a reservation in a good restaurant on a Monday evening.
What recourse do I have?

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6:36 am EST
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Google unauthorized charge of $6.99 on american express card

My name: Francisco Villegas
Address: 21 St. James Place, 18F
Brooklyn, NY 11451

Unauthorized charge of $6.99 on American Express Card (Account Ending 2-96006)
My American Express Card bill dated of 12/09/16 was charge of $6.99.
The charge was place on my bill on 11/11/16 with the following description: GOOGLE*MINECRAFT SELLER G.CO/PAYHELP# CA

A refund would be greatly appreciated.

Thank you

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6:16 am EST

Google i'm locked out of my account, just like everyone else

Every time they send me through security and lock me out of my account and it takes ages for me to get back in. Then I'll go to sign in again a couple of weeks later (cause who even uses hotmail, except for services I've forgotten to switch my email address over to my better gmail account or yahoo... I really don't have this problem with anyone else but hotmail.) Trying to find a way to tell them about this, but I can't without signing in, which I can't do. And then I come on here and see everyone else is having the same problem. It's ridiculous. The moment they let me back into my account, I'm taking everything out of it and deleting it. If you (for some reason) read this, you should do the same.

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Michael Khan
, US
Jul 25, 2017 2:28 pm EDT

I have been locked out of my hotmail account and have written to Hotmail and have not had an response. I want to access my account and remove everything and never have any dealings with my hotmail account. I have spent endless time trying to get into my account. I have spoken to several people and they have experienced the same problem. The web claim they are protecting me and yet I was on their chat line and I provided with other clients information. I have been very stupid, I had my contract of the sale of my house in my draft box and cannot get the information now, this all took place when I was asked to verify my account. I have had this account for a long time and yet I was told I had entered the wrong informatio. n. I wrote a letter over a month ago identifying myself, I will never use hotmail again

ComplaintsBoard
P
10:22 am EST

Google domain purchases

I've had quite a few domains:

abletimesalliance.org
mypennyltd.com
abilitiesoftoday.com

for several years. I've paid for them yearly. This year due to technology change it seems payment is with yet another affiliate. I've sent numerous emails, chat, and phone calls trying to get one on one appropriate assistance to pay for these domains. All I've ever received was a link. No help, no assistance and surely wrong information. I'm quite frustrated by the improper treatment or assistance Google provides its paying customers. I've submitted several tickets on these issues with failed resolutions. Now I am getting emails that say these specific domains are on sale for $69. My organization with these specific domains assist the disabled communities around the Globe. To think that Google's staff makes no attempt to assist with my payments is beyond me.

Penny Sherwood Dillard
sherwood.[protected]@ gmail.com

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K
8:11 am EST

Google fraudulent charges on my bank account

Six different charges appeared on my bank account on 12/17/16 in the amounts of $3.99 and $8.99 - 3 charges each. My bank charged $29 for each transaction for overdraft fees. I have never purchased anything on Google! In addition my bank account is fairly new - 3 or 4 months old! Please let me know how i can be refunded and more importantly what i should do to prevent any future unauthorized charges to my account.

One transaction reads...
CA g.co/payhelp# GOOGLE *[protected] USGOOGLE *[protected] TRACE #44074

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Connie Vifquain
, US
Feb 19, 2017 4:56 pm EST

Same thing happened to me just now. All charges were from same type of accounts listed above. Google claims it is not from them, and I looked on my google account and none of the charges show as transactions with them. So apparently got hacked-but from what or where I'm not sure. My bank is refunding me and I am getting a new card.

ComplaintsBoard
C
1:02 am EST

Google google *domains g.co/payhelp# 94043 ca us

I had $12.00 tooken out of my card under this name: google *domains g.co/payhelp# 94043 ca us. I don't remember making this payment and will require a refund. I did call them, but the customer service is unavailable. Then I called the customer service for my card and they say that they will help me. Again, I don't know how google *domains g.co/payhelp# 94043 ca us knew my card number and how they got my money.

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matt little
, US
Dec 13, 2022 1:30 am EST

It happened to me too. I would like my card to be refunded now please

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Karen Milnes
, US
Jul 12, 2018 4:43 am EDT

happened to me too multiple times, block card and call the card company

ComplaintsBoard
S
9:58 pm EST

Google fraud

I am doing this complain to report a Fraud concerning my credit card. I have been charged for GOOGLE *YouTube Videos g.co/payhelp#NS. I have been charged 3, 99$ on Novembre 17. I remember doing a Wikipedia donation of 3$ but I do not know if it is linked and I do not remember when I did it exactly.

I demand an explanation the most urgently possible.

My email adress is [protected]@yahoo.ca

Stephanie

Please contact me to help me with this.

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K
9:52 am EST

Google charges on google for games by my grandson without my knowledge

My 12 yo grandson who lives with me due to severe drug issues with parents - he took my credit card and has charged up over 300.00 of changes without my knowledge is there anything you can do to help me? He is having a hard time with the issues of living with his grandparents and does not understand the significance of spending money that does not belong to him and that he cannot repay.

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8:59 am EST

Google google+

This Google+ system has been corrupted with weird posts, they seem to be pro Islam and anti Christian. An example is if you type in Christian films you will receive lists of 95% porn links, and I had friends independantly verify this so is not just my phone or comuter network. I complained through their system but nothing happens and no reply. This is a nasty problem having full sex images forced into people faces. Is google powerless to do anything?

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6:24 pm EST

Google google *services unauthorized charge on my credit card statement

On 11/22/2016, at 9:58 am, there was a mastercard authorization attempt on my mastercard from google *services. Although it was only an authorization, and there was no dollar amount withdrawn, I am concerned because I did not use google services for anything. There is no reason for google services to authorize my mastercard.

Kindly advise as to the reason google was authorizing my credit card.

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radia
, US
Aug 09, 2018 8:28 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

please my moneys

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Somenath Ghatak
, US
Sep 06, 2017 11:05 pm EDT

Yesterday on 06/09/2017 a charge of RS 50/- debited from my credit card as Google*services. Why ?

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pobarjenkins
Minneapolis, US
Nov 27, 2016 1:56 am EST
Verified customer This comment was posted by a verified customer. Learn more

I recommend contacting your credit card company, and have your current card canceled and a new one sent. Better to be safe than sorry.

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8:12 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Beginning 10-17-16 the charges began with a .99 Google *Cheetah g.co/payhelp# CA. By the time the debit card was closed there have been various $.99, $4.99 and $9.99 charged (96 total/all were Cheetah) to my account with a total of $551.04. My Personal Banker is standing by to give you what information that you need to refund the above amount back to my...

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3:18 am EST

Google backgammon plus teava

I have been playing for a couple of weeks and made my biggest purchase which was $34.99 but this after making several smaller purchases. At any rate within a day of making this purchase I am told because of a chip transfer I am no longer allowed to play Backgammon Plus. I can't even log on. I have no idea what happened but very displeased and have filed a dispute with my CC company for the charge.

Denise Soma
[protected]@gmail.com

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Backgammon Plus Support Team
, US
Nov 24, 2016 2:15 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello,
We sent the explanation of why you banned from the game via e-mail. Can you please check your mails?
You can contact us by using support@peakgames.net
Have a great day
Backgammon Plus Support Team

ComplaintsBoard
J
11:13 am EST

Google non - responsive to serious account and technical problem

I've been locked out my account due to a strange glitch in the password reset mechanism. It keeps sending the code to an incorrect phone number. I've tried to reach the appropriate department all to no avail. No one ever responds. People who answer the phone at the main office are rude and won't put me through to the account or tech speicalist. I want to get back into my account and an apology.

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8:50 am EST
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Google blocked and apparently not who I say I am!

I have been blocked from my account & advised to set up a new account. This has been stressful, frustrating and downright inconvenient.

I am disgusted by the 'privacy settings' Hotmail have implemented. I am the owner of this account & I have entered all the relevant details correctly & on numerous occasions.

This whole situation has been incredibly distressful & unnecessary.

I do not want to open a new account & even if I did you would still be preventing me from accessing important emails on my blocked account.

I AM THE ACCOUNT HOLDER, I HAVE DONE EVERYTHING YOU HAVE ASKED.

I am disgusted and horrified by the way you have dealt with this.

As if this was not bad enough - I have emailed you regarding this (had no reply), tried the online chat with no success & held on the 'support' line for more than 15 minutes with no answer.

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About Google

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Google is a multinational technology company that specializes in Internet-related services and products. Its most recognized offering is the Google search engine, which serves as a tool for internet users to find information online. Beyond search, Google provides a suite of productivity tools known as Google Workspace, which includes Gmail for email, Google Drive for cloud storage, and productivity applications like Google Docs, Sheets, and Slides.

The company also operates the Android operating system, which is used by a variety of mobile devices worldwide. Google's hardware products include the Google Pixel line of smartphones and the Google Nest family of smart home products.

For businesses, Google offers Google Ads, an online advertising platform, and Google Analytics, a service for tracking and reporting website traffic. Google Cloud Platform is another significant service, providing cloud computing solutions for enterprises.

Google Maps and Google Earth are services that facilitate location tracking and navigation, while YouTube, a subsidiary of Google, is a widely-used platform for video sharing and viewing.

The company is known for its continuous innovation and expansion into new areas, including artificial intelligence, self-driving car technology through Waymo, and health technology via Verily.

Google's services are deeply integrated into the fabric of the digital experience, catering to both individual users and businesses with a broad range of products designed to enhance connectivity and productivity.
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Google reviews first appeared on Complaints Board on Oct 22, 2007. The latest review Taking money off my card. Without my permission was posted on Apr 10, 2024. The latest complaint google - I save you. you owe me was resolved on Dec 16, 2019. Google has an average consumer rating of 2 stars from 8772 reviews. Google has resolved 257 complaints.
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  1. Google contacts

  2. Google phone numbers
    +1 (650) 330-0100
    +1 (650) 330-0100
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  3. Google address
    1600 Amphitheatre Pkwy, Mountain View, California, 94043-1351, United States
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