Goodwill Industries review: Employee's rudeness

I was confronted by a member of the staff in Auburn California asking me questions like was I picking something up and honestly, I was thinking about answering his questions because to me they were odd. He said if I have a drop off I can get in line behind all of those people. The line began in a different spot than it always had so I didn't know. There were no signs indicating where to go. But the more I thought about my conversation with this man, I realized how very rude he was being for absolutely no reason. In times like these, especially waiting well over a half hour as I have done recently to drop off items, the last thing you need is a person condescending you and actually openly berating you like a playground bully just because...it makes him feel better? Please educate your staff better. He's lucky I wasn't a guy his size with a chip on my shoulder from waiting in line for 30 or more minutes.