Globe Telecomsecurity issues with globe

S
This review was posted by
a verified customer
Verified customer

I was about to recontract with globe today but didnt push thru as i was advissd i had 3 account with outstanding balance still. I had never applied for any additional lines with them so i was really surpirsed upon hearing this. We had security issues before that i let pass like when ny dads number was allegedly been doing share aload which he didnt do. We had reported this but they didnt do anything about the issue and we were getting no where so we just opted to have the feature disabled. Then recently the other number in our account had his pts being transferred to another no which we cant contact when we tried to call it. Also has that reported and was advised would be called back after invertigation after 3 days. Its been 2 wks now and still no call back. I already filed a complaint with ntc and sent a letterof denial to globe. I hipe this gets finished the soonest possible as i dont think i wabt to recontract with them anymore

Responses

  • Ma
    Maria Rodelia B. Basuel May 24, 2016
    This comment was posted by
    a verified customer
    Verified customer

    i experienced the same today as i was about to apply for a home broadband..i was advised by a rep.that i have a dilinguent existing account. what can i do to trace who uses my name for their account?

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