Menu
Write a review
File a complaint
GameStop

GameStop review: Clerk/cashier

T
Author of the review
8:59 pm UTC

Everything offended her even though she was making many mistakes and couldn't do basic math without a calculator. She removed money from the gift card she gave us for trade-ins because the games were missing. We apologized but she wanted to keep all the receipts she gave us and refused cash for the missing discs. I asked if she could take a pic of the receipts on her phone instead of keeping them and this upset her and she refused to answer. She was given the receipts and then didn't want them. She slap the receipts on the counter. We didn't take them. She had made a big deal that her employer would suspect theft if she didn't have them. She was obviously insulted, was on the verge of tears, and spoke badly about us to other customers in front of us.

0 comments
Add a comment

More GameStop reviews & complaints

GameStop - return policy 54
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
GameStop - scam 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
GameStop - employment 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
GameStop - consumer fraud 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all GameStop reviews and complaints
  1. GameStop Contacts

  2. GameStop phone numbers
    Click up if you have successfully reached GameStop by calling +1 (817) 424-2000 phone number 9 9 users reported that they have successfully reached GameStop by calling +1 (817) 424-2000 phone number Click down if you have unsuccessfully reached GameStop by calling +1 (817) 424-2000 phone number 4 4 users reported that they have UNsuccessfully reached GameStop by calling +1 (817) 424-2000 phone number
    Click up if you have successfully reached GameStop by calling +1 (817) 467-0678 phone number 0 0 users reported that they have successfully reached GameStop by calling +1 (817) 467-0678 phone number Click down if you have unsuccessfully reached GameStop by calling +1 (817) 467-0678 phone number 0 0 users reported that they have UNsuccessfully reached GameStop by calling +1 (817) 467-0678 phone number
    Click up if you have successfully reached GameStop by calling +1 (817) 442-8477 phone number 0 0 users reported that they have successfully reached GameStop by calling +1 (817) 442-8477 phone number Click down if you have unsuccessfully reached GameStop by calling +1 (817) 442-8477 phone number 0 0 users reported that they have UNsuccessfully reached GameStop by calling +1 (817) 442-8477 phone number
    More phone numbers
  3. GameStop emails
  4. GameStop address
    625 Westport Pkwy, Grapevine, Texas, 76051, United States
  5. GameStop social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 02, 2026
  7. View all GameStop contacts
GameStop Category
GameStop is ranked 6 among 52 companies in the Games category