Bought an Xbox One with a 2 year extended warranty from Gamestop. 698 days later it would not power on, called, told them I thought it was my power cord. Gave them my serial number, plan did not show, livid. Will never buy from them again. Over 12 years as a regular customer, thousands of...

My sister order a Nintendo Switch console along with two games one of which she never received. All the items were bought on the same but two of the items came at different times in individual boxes except the Mario Cart game which we never got. We kept getting messages of completed...

10/01/17 It appears GameStop has completely removed all physical merchandise from their rewards program. I just renewed my membership because I planned to go buy a few games today, and I wanted to browse the merch with my newly earned rewards points. Low and behold no merch to be had, just...

I bought a xbox 360 and I live 60 miles from you pathetic excuse for a store and I've had to go back 2 separate times to return controllers and they gave me yet another bad cotroller so now I have almost 100 dollars invested in a 30 dollar controller I want my money back this is in fort...

Placed an order in local store back in July & still haven't received it. I've made phone calls to 800#, I've sent emails, I've gone back to the store & still no game! I paid for it in July & want my game. VERY poor customer service! I keep being given the same excuse that order was lost by...

I owed 48 dollars and some change at gamestope at 350 baseline rd mesa az for call of duty. I went in and put 21 dollars down on wolfenstein 2 and then now all of the sudden I have 21 dollars added on to call of duty. The store saod they cant do anything. I really dont feel like paying...

It is really unfortunate that my significant other is one of two people on the team who haven't evacuated for hurricane Irma yet and because of that- the district leader (who evacuated two days ago) is expecting then to work both Friday and Saturday . They might be even be expected to work...

I ordered the Destiny 2 collector's edition for ps4 5 months ago when GameStop had sold out of the original collector's edition and only had it conveniently as a bundle that cost 30 dollars more than the original steep price of $250. Putting that aside, I called the store a month ago to...

I received an email stating that on 9/5/17 at 9:00 pm my copy of Destiny 2 would be ready for pickup at the 210 Andover Street, Peabody, MA location. I arrived at 9 and was told that my game was there, but I could not pick it up. Apparently the manager wasn't informed about the release...

Order number: 8170903015471645 September 2, 2017 I purchased a digital downloadable game from Game Stop online. After installing the game and playing it for a few hours I decided I wanted to purchase a copy for a friend so that we could team up and play it together online. I searched the...

Rude "Assitant Manager"!!! Was in the store and overheard the way he spoke to the other employees-came across as he was some kind of king talking to his peasants. He was also a very very very slow during the checkout process and had an almost condescending tone towards customers as well...

You people need to change some prices seriously. Nba 2k16 is 35 [censor]ing dollars (pre owned) on Xbox 360 & it only $7 on Xbox one & $10 on ps4. That is the dumbest [censor] ever it's very backwards & you mutha[censor]as need to edit that [censor] that is ridiculous and...

My son and grandson went into the Bryant and 2nd store in Edmond Oklahoma, (my son who is 33 has problems dealing with people, he doesn't do well dealing with people he gets jerky and stutters very badly, (there is more) so my grandson put the games on counter, the girl said she couldn't...

Been trying to get in contact with someone for quite sometime. A year ago, had an issue with my points disappearing, 20, 000 points. After trying to resolve this in a few gamestop locations, and trying to get in contact thru the phone, and not making the slightest progress, I then decided...

I ordered for the 1st time from gamestop about 1 month ago and I received the package and more then half the order was destroyed and the funny thing is the package was fine. Which means they put the Funko pops in the box like that from the warehouse. Now a week ago I ordered 2 more pops to...

I was shopping online for a new game to play, and I decided to order Dragon Age 2 to be shipped to my house. When I finally received my package in the mail, I opened up the case just to find a Dead Rising 2 disk. I am very disappointed in this, since one would expect the company to be able...

I purchased an Xbox 1 at GameStop on grand river in Farmington hills Michigan. I returned it within the 7 day window WITH my receipt and credit card. I was told it I'd get my money refunded to my account within 72 hours. That never happened so I called back the store and was informed that...

I bought a game from the GameStop store next to walmart out in oak grove, Ky right outside of my military base fort Campbell. And the game didnt work I brought it back to get it exchanged or get my money back and she told me my phone number was no good and told me she can't help me. She...

Pre-order Destiny 2 Collectors Edition the day it was available.I was so happy because it sold out in hours everywhere. A few days later 3/30/17 I sent a customer care email online asking to verify that I had next day shipping so that I would have the product on launch date. Two month...

I am a GameStop PowerUp Reward member sine 2016. Today I went to the GameStop in Alhambra around 1pm. I wanted to exchanged my son's old Wiiu system for cash because I really needed the money to pay for my car registration and insurance. I am a single mother of three and currently on...