GameStop’s earns a 1.9-star rating from 264 reviews, showing that the majority of gamers are dissatisfied with purchases.
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consumer fraud
Game Stop/Game Informer allows customers to add revenue to your Edge Card (Game Stop Card)for future use. You sell games back to them and you can store the credit to your Game Stop card. However, if you at anytime lose your Game Stop card, you will lose all of the money you have stored on your card. Game Stop / Game Informer cannot look up your name or address to find your account. They do not inform you this will happen.
Game Stop should stop stealing from its customers and adapt better polices for their customers instead of unethical business practices.
Ban Game Stop / Game Informer until they change their policies to serve the consumer.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of GameStop complaint handling
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GameStop Contacts
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GameStop phone numbers+1 (817) 424-2000+1 (817) 424-2000Click up if you have successfully reached GameStop by calling +1 (817) 424-2000 phone number 9 9 users reported that they have successfully reached GameStop by calling +1 (817) 424-2000 phone number Click down if you have unsuccessfully reached GameStop by calling +1 (817) 424-2000 phone number 4 4 users reported that they have UNsuccessfully reached GameStop by calling +1 (817) 424-2000 phone number+1 (817) 467-0678+1 (817) 467-0678Click up if you have successfully reached GameStop by calling +1 (817) 467-0678 phone number 0 0 users reported that they have successfully reached GameStop by calling +1 (817) 467-0678 phone number Click down if you have unsuccessfully reached GameStop by calling +1 (817) 467-0678 phone number 0 0 users reported that they have UNsuccessfully reached GameStop by calling +1 (817) 467-0678 phone number+1 (817) 442-8477+1 (817) 442-8477Click up if you have successfully reached GameStop by calling +1 (817) 442-8477 phone number 0 0 users reported that they have successfully reached GameStop by calling +1 (817) 442-8477 phone number Click down if you have unsuccessfully reached GameStop by calling +1 (817) 442-8477 phone number 0 0 users reported that they have UNsuccessfully reached GameStop by calling +1 (817) 442-8477 phone number
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GameStop emailscare@gamestop.com100%Confidence score: 100%
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GameStop address625 Westport Pkwy, Grapevine, Texas, 76051, United States
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GameStop social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 10, 2025 - View all GameStop contacts
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everything i c0me in buy by6+treat me like ever $47.49
2.50 pro saving the cost 47.49is it cost the 2.50 pro saving the did cheting o worked rolled hir in money
I recently purchased a digital game but before I realized the game code got sent to an old email address that I can not access. Was hoping that I could get this issue resolved so I can be able to play the new game that I purchased and not be out the 60 something dollars I spent to get the game. Very disappointed and upset.
I was told I could. It but a gift card from Roman, at store number 3873.
I purchased a Steam gift card online on 1/3/23 using a card number whose final four is 7425 Order number: [protected]
I made a mistake, so I wish to get my money back. Thank you
https://www.youtube.com/watch?v=AeyYvuEzMT4&t=4s
So I've been going to this gamestop for about a year and that whole time the Manager has been a complete jerk. I also applied for a seasonal position and he told another employee that I was a complete dick. Not to mention the District Manager told them I filed a complaint so now I'm not allowed back at that store.
I paid $45 for a pre-owned controller and it came all scratched, dented, and had multiple ports crooked and damaged. Making a complaint online is pretty much impossible and their phone service is just as bad.
your store manage on 1 Feb 2019 said to me while I was having a private conversation with another customer directed a comment tied to me " that their is no personal solicitation in MY STORE NO ONE DO YOU UNDERSTAND " . I'm a disabled veteran and I will talk to any one i prefer you manager needs a session in manners. I do not sell anything
I called and talked to a representative a month ago about the xbox360 game system I never received I was charged for it and a 2 year protection plan I still have heard nothing back when I was told it can take up to 10 days it has been way over that I can be reached at [protected] or taniawilson73@gmail.com
I preordered a digital code for the game Pokémon silver for the Nintendo 3ds console, but the game has already came out, and I still have not received the digital code