Menu
Frigidaire Customer Service Phone, Email, Contacts

Frigidaire
reviews & complaints

Learn how the rating is calculated

1.4 872 Reviews

Frigidaire Complaints Summary

83 Resolved
788 Unresolved
Our verdict: With Frigidaire's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for Frigidaire has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Frigidaire. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Frigidaire reviews & complaints 872

Filter reviews by rating
5
0 review
4
0 review
3
0 review
2
0 review
1
1 review
Sort by:

Newest Frigidaire reviews & complaints

ComplaintsBoard
J
11:30 am EDT

Frigidaire Dishwasher

I bought a Frigidaire Dishwasher back in November of 2021. Our house was being renovated and we finally moved in May of 2022. We actually used our dishwasher one time! The dishwasher has not worked since. The service people were here a few times and still not working. We just had had an appointment two weeks ago for service and no one showed up not even a phone call. This past Friday another service person was to be here in the AM and canceled. I called Frigidaire help line again and we’re rude and no help what so ever! Now I just want them to take their dishwasher out of my house! I have bought this dishwasher in good faith with warranty and and nothing has been done to resolve this problem. From what I can tell Frigidaire does not stand behind their product. Their warranty means nothing!

Desired outcome: I want this machine taken out of my house reimbursed !

Read full review of Frigidaire
Hide full review
ComplaintsBoard
T
9:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Refrigerator freezer frss26a, side by side

We purchased this from A J Madison to replace a similar model purchased in 1996 that served us well. The new one, which appears almost identical, arrived and we were disappointed for the following reasons:

It is advertised as Stainless Steel, like our old one BUT it is not stainless steel, it is stainless steel “Finish”, steel with a flash chrome brushed appearance. It came with six mounts for shelves but only 5 shelves, two of which are drawers. it lacks any meat deli drawer, which we bought elsewhere. The light is very unappealing as it only illuminates the top shelf while to old on was mounted in the back so we could clearly see all the shelves/drawers. This unit is 1/2 cubic feet smaller, and it is very noticeable when storing bottles. The old one had a can dispenser for soft drinks - not this one! The old one had a removable drip tray under the door ice and water dispensers that could be cleaned. Not this one! The new one has four freezer shelf/drawer but only 1 drawer and 2 shelves. The old one had two drawers and three shelves and the back mounted light, this one is dark. In our opinion this is vastly inferior to what we purchased years ago and is markedly of less quality and utility. Before you buy online be sure to go and see the product locally!

Desired outcome: How about a meat/deli drawer even as an option? We would purchase this.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
N
9:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Electric Stove

Within 6 months of purchase after using the cleaning mode, the oven would not work. Covered by warranty, so replacement included 4 burners on top which the technician noticed showed signs of going so he replaced those, and the thermostat in oven. The thermostat went again 3 more times. My contact with the customer service department of Frigidaire was horrible. CS was provided by staff in the Phillipines where a language barrier was evident by wrong information recorded and shared back with me after the call. I contacted the North Carolina number for Electrolux and asked for a US customer service representative, he said absolutely and I ended back in Philippines!

I am now stuck with an oven that doesn't work. They gave me 40% off the purchase of a new Frigidaire stove. I said to the CS representative, "Really? Do you think I would purchase another stove from this company?"

Don't buy Frigidaire...such a sorry state of affairs when you pay $1000 for a new stove that doesn't work in 18 months.

Desired outcome: Full refund on the stove without requirement to purchase same brand.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
S
8:39 pm EDT

Frigidaire Refrigerator

I purchased a refrigerator in October 2021 in November 2021 I started having problems with the ice maker. A technician was sent out and the technician the back wall was iced and he ask to remove everything from the freezer he let the back freezer unthaw and he said the water that goes into the ice maker was going all over the place causing a wall which means the water wasn’t reaching the maker. He then proceeded to put foil around the water carrier. That worked for about two weeks and I had to call Fridgedaire again. Again they sent a technician out and this time he ordered an icemaker which took about a week and a half to arrive. When he finally came after a week and a half he installed it a month later I got an indicator came on the refrigerator high temperature. I called Fridgedaire again they sent out another technician technician . The technician could not figure out what the issue was. So what he did decide to tell me is if there’s anything in front of the vent which I was not it stops the flow but he could not figure out why we had a hi temperature indicator Come on. Now today I called Fridgedaire because for the past week or icemaker is not producing ice again. Candy the supervisor information told me that I need to order another icemaker I told Candy we’ve been through this already I don’t understand why can’t they replaced my fridge raider this is a major Purchase an appliance we’ve had nothing but trouble with this fridge raider from the first month I purchased it and nobody has been able to replace it or fix it I’ve had three Fridgedaire’s and this is the only one I had issues with

Desired outcome: I just want my fridge raider replaced this was a major purchase and no one seems to understand that

Read full review of Frigidaire
Hide full review
ComplaintsBoard
D
2:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Placed a warranty claim with Frigidaire and received confirmation of claim. But no follow up.

Placed a warranty claim with Frigidaire and received an email notice of receipt of the claim. Then nothing. Had to call back again and resubmit. Still nothing. Tried contacting email of individual that helped after first submission - no response. There appears to be no way of following up on this than to restart the process each time. Frustrating and time consuming.

This is for a dehumidifier that stopped working properly after about 1 1/2 years and has a 2 year warranty.

Desired outcome: I want them to honor the warranty of either a repair of the product or replacement.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
D
1:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Room air conditioner

Purchased a/c from Amazon 8/16/2021 and registered the product registration. I initially had problem with fan stopped running. Did troubleshoot which worked. Summer came to end and against my better judgement I kept it for this season. Fan stopped twice in 2 days, evening of 2nd day fan would not run at all. I contacted customer service on 5/16 and they sent me instructions which I followed. Received an email 5/23 that my documents were clear enough. I resent my email the same day. I have been calling each week for update and C.S. On 6/14/22 I called again and Meryl assured me that she will make my case a priority.

Called for update on 6/23 and am now told it's in corporates hands.

I am a senior citizen living in a 2nd floor apt that has no shade. I have health issues and it is getting hotter.

Please will someone contact me regarding my complaint

Lucille Hall

[protected]

Email... [protected]@yahoo.com

Read full review of Frigidaire
Hide full review
ComplaintsBoard
P
6:27 pm EDT

Frigidaire side by side frig with icemaker

I bought a Frigidaire side by side Nov 2020. In August 2021 where the ice comes out of the frig, the covering fell off. I am a single person who hardly uses this feature. Called for service at Frigidaire because its was still under warranty, he came, he fixed it. But it did not look fixed right. I should have called and complained and I didn't. I just decided to not use the outside to get ice... fast forward May 2022. it is out of warranty and there is water dripping from this opening. Of course when I call its going to cost me. Even though I feel like it wasn't fixed correctly the first time. Called someone else to look at it. They told me it was a factory default and I needed to contact the company. They don't want to fix it. They showed me where there is a gap in the seal and other things I didn't notice. These are pictures of the repair work that was done on the seal.

Desired outcome: I want to side door that the ice maker is on replaced for free. Or at the very least give me the door and I will pay someone who wants to replace it. I don't have a lot of confidence in your service department.

Read full review of Frigidaire
View 0 more photos
Hide full review
ComplaintsBoard
L
3:01 pm EDT

Frigidaire 2 year old frigidaire professional full fridge needs $1700 in repairs.

There is no excuse for a product to last 2 years only. We paid $1700 for the fridge and now it's going to be $[protected] to repair it! It's also already discontinued, so can not get a new one. Repair man the minute he saw the fridge just shook his head and said "oh no". He has been repairing this fridge all over town. He also said that the company doesn't care and will not do anything about it. It started freezing foods, then the temp would go too high and cause it to alert, then it would seem like it cool, but the temp was 57, then it would go back to 38 degrees and the food would be warm. Can't fix it with anything but original parts, so I guess I'll have to pay $1700/2 yrs? It's built in with the full freezer, so unless I buy two whole new units (not fridgidaire, thank you) I'm stuck.

Desired outcome: Stand by your product and pay for this repair!! You know it's a bad product, or bad parts, Maybe a recall should be put out, and replace the fridge with your newer model, that is, if that is any good....

Read full review of Frigidaire
Hide full review
ComplaintsBoard
B
6:32 pm EDT

Frigidaire Frigidaire induction stove burner

We purchased our home through Angle Builders located in Kingman, AZ. Per Angle Builders, we ordered a Frigidaire stove, Whirlpool microwave and a Bosch dishwasher from Attwoods Appliances located at 2389 Airway Ave, Kingman, AZ. The phone number is [protected]. We also ordered a Whirlpool refrigerator and GE washer and dryer.

On March 10, 2021, we had all the appliances installed in our new home.

At the time of purchasing these appliances, we were NEVER told that the stove was a 2018 model. After talking to a representative of Frigidaire in April 2022, we were then informed of that fact. If we were told that the stove was 3 years old, we would NEVER have purchased it. This was a well-kept secret.

In December 2021, the right front burner stopped working, Frigidaire was called out to fix it. The following appointments were set up:

January 13, 2022, between 8:00 am – 12:00 pm

February 7, 2022, between 10:00 am – 2:00 pm

February 24, 2022, between 1:00 pm – 5:00 pm

March 17, 2022, between 8:00 am – 12:00 pm

April 4, 2022, between 12:00 pm – 5:00 pm

April 21, 2022, between 8:00 am – 12:00 pm

May 2, 2022, between 8:00 am - 12:00 pm

May 20, 2022, between 1:00 pm – 5:00 pm

This is a total of 8 times, the stove has been serviced by Frigidaire, but all failed.

After the first service call, each serviceman ordered part(s) to fix the stove for the next appointment. The following parts were ordered:

1 - Element Assembly

1 - Generator Assembly Y, C

3 - Overlay, Control, Blac

4 - Controller, Elec

1 - Cooler Fan

This is a total of 10 parts, but again, all attempts to fix the problem failed.

We paid $1199.00 for this stove and want a stove that works. This stove does not work!

Frigidaire is telling us that the stove is out of warranty, but it was never fixed while in warranty.

Please help us get this issue resolved.

Thank you for your time and attention to this important matter.

Sincerely,

George & Bernadine Shott

3267 Brenda Avenue

Kingman, AZ 86401

[protected]

Desired outcome: Fix the stove or replace it.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
F
4:55 pm EDT

Frigidaire Frigidaire counter top french door refrigerator

Two year old refrigerator has broken hinge on top right door, seals ineffective, water filter won't come out for replacement, ice and water door function no longer working.

Repairman managed to secure door temporarily, cannot get the old water filter out to put new one in, so ice and water maker won't work any more.

There is water condensation and ice on back wall of fridge - just awful.

This fridge is a little more than 2 years old, what a waste of money.

Desired outcome: Refund

Read full review of Frigidaire
Hide full review
ComplaintsBoard
R
5:14 pm EDT

Frigidaire Frigidaire model no. Fghd2368tf

Bought this 3 door refrigerator/freezer from Famous Tate on 3/9/20.

Two weeks ago ice and water drops started forming on back wall. Called repairman (Combs Appliance, Brooksville, Fl.).

Repairman found hinge on top right door completely BROKEN OFF, door will not close properly.

Also cannot change water filter - it is completely stuck.

Repairman managed to secure door temporarily until replacement can be ordered. Called and told me whole door needs to be ordered, upwards of 500.- and 3 months waiting. Also seals need to be replaced. Parts and labor upwards of 800.-

He advised I just use it as is since it still works.

However, still CANNOT replace water filter, it is STUCK, repairman cannot get it out without breaking the whole thing.

Yesterday the water in door stopped working as the replacement filter is nw demanded in RED.

Now have useless water and ice in door unit, broken right top door in a 2 year old expensive refrigerator.

NEVER had a door hinge break and fall off in all my 80 years. No kids in house to slam door, how can this happen?

I request a refund - at least partial - this is unbelievably poor quality refrigerator and I now have to buy a new one.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
A
1:42 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Frigidaire

My fridge is still under factory warranty. The icemaker malfunctioned and flooded our floor with water. I called the service number, reported the problem, and Frigidaire gave me a confirmation number and told me that the repair service would be provided by A&E Factory Service on June 2nd. No one showed up on June 2nd so I called A&E. They told me that they didn't have any record of my name, phone number, or address. A&E also said that they don't use confirmation numbers that start with 8, only zeros. I called Frigidaire again. They gave me another date, June 16th. I called A&E b/c I needed to reschedule. Again, they say I don't exist. Neither company lets me talk to a supervisor. This has been going on for a week. Both companies are send me around in circles.

Frigidaire: [protected]

A&E Factory Service: [protected]

Confirmation Number: [protected]

Andrew Hill

[protected]

Zip: 11372

[protected]@gmail.com

Desired outcome: I would like Frigidaire to honor their warranty and repair my fridge.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
K
2:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Top freeze refrigerator s/n 4a11302902

Hi, I purchased the refrigerator from Home Depot May 3 2021 and picked it up May 18 2021. We brought it to the cabin and installed it. Waited the the recomended amount of time to plug it in and it functioned great until the week of the 4th of July 2021. Looked at the Frigidaire website and found a authorized repair servicer. Talked to them and they troubleshot it July 19th and said it needed a compressor and a condensor. The technican would not take the appliance or help me load it in my truck! I recruited some help (takes 2 every time plus removing doors on cabin and fridge) and took it to Johnson Appliance and waited weeks for parts and the repare to be completed. I picked up appliance at the end of Sep or first of Oct and returned it to the lake property. (100mi round trip) The refrigerator lasted aprox two weeks and failed. Brought the refrigerator back to repair shop. (100mi+-) and they rechared/checked for leaks? Brought the appliance back to the cabin (100mi+-). It worked for two weeks. Tech came up to the lake property and recharged system without replacing any parts. Was told by repair shop that it was fixed? It worked for two weeks! Brought the appliance back to the repair shop (100mi+-) Nov 10 2021. Was told by the owner that I would get a replacement. The appliance has been in there shop since. I don't know what they did to it but they are saying that it is working fine? The problem with getting a replacement has been that they Johnson Appliance has not registered any work with Frigidare since the begining of the repair's. I have talked with Frigidare at least 30 times since this issue has started and I get a new person everytime? I was finaly told that I'd get a replacement Apr 4th 2022 Trans #[protected] but it was denied because of the documentation from the appliance shop! They called A&E to get them to advise the refrigerators issues. And felt like me that I should just start over! The fact that I get a different rep every time I call is super frustrating as I need to explain the issue over every time. Lately the first thing they tell me is that it is out of warrenty! After it is decided that it is an ongoing issue. They all come to the conclusion. That the appliance repair shop's documentation (there is none!) doesn't require a replacement. Now they are saying that it is working in there shop and has been for a while? But I don't know what they did to it since its been there or want to trust it at a remote site. (we've lost 3 refigerators of food) not counting mess it makes (water damage) or trips to bring it in. We have been without a refrigerator for every major holiday now in the last year! I would really like not to have to deal with this repair shop or there staff anymore!

Please Help!

Kevin

[protected]@gmail.com

Desired outcome: I would like a refund or replacement and a response.

Read full review of Frigidaire
View 0 more photos
Hide full review
ComplaintsBoard
O
5:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Side by side refrigerator model# FRSS2623AW

I purchased a brand new side by side Frigidair refrigerator in Aug of 2021. The icemaker stopped working 3 months ago. It took 3 weeks for them to send me a repairman, The product is still under the manufacturer's warranty. The repairman said he would order me a replacement icemaker. I was told it was backordered and I would get it as soon as available. I then received a call from the service provider asking to close the case after 3 weeks since the part still was not available. Then I called Frigidaire on 4/28/22 and was told I should be hearing from them within 7 days. After almost a month, I called back on 5/24/22 and was told the part was available and would be sent directly to my home in 2 days. I was told to call back when I got the icemaker and they would make arrangements to have it installed. The part never arrived so I called back on 5/31/22 and was told the same line. Again, they would have it sent to be in 2 days. I said that's what they said a week ago. There was no supervisor to speak with since everyone is working from home. I was told I would receive an email with shipping information. I still have not received any more emails except the one I got a week ago saying it was being shipped and I should have it in 2 days. Unfortunately, that email was not true at all. This is a new refrigerator and I think it's pathetic that I am still waiting almost 3 months now for an icemaker. Frigidaire should be responsible to get this part of exchange the refrigerator for a new one. I am tired of being lied to.

Desired outcome: Get me a working icemaker or give me a new refrigerator.

Read full review of Frigidaire
Hide full review
ComplaintsBoard
J
6:31 am EDT

Frigidaire Gas Range

Purchased in November 2021 brand new- took 4 weeks to come in. We had it hooked up in January 2022. The burners worked fine but the oven did not.

We had propane gas guys come out and check the gas line- all was fine.

Called Frigidaire and got a service date but it was 5 weeks before they could come. Finall got service guys and they said the 'mother board' was not working. Ordered it.

After 4 more weeks called Frigidaire and they did issue us a 10% refund, but did not verbally tell us that if we accepted the money it would void our warranty and our range would be termed a 'Srap' unit. The oven continued not to operate and the repair guys called a Frigidaire texh and he found the reazon why- the regulator gas vavle was broken but he had a part in huz truck that may work. Yes oven was rgetting gas to it but there is an odor and the flames come up the sides very high. Called gas guys and they again came out and all good there. Called Frigidaire week of May 23rd, several times and explained problems and then told our unit was Scrap and not under warranty. We then got to escalation dept and were fold nothin they could do. They said they would send it up 'the ladder' and we would hear in baxk in an email. Nothing yet. What can we do?

Desired outcome: Repair currenf stove or if the part broken off or missing can't be replaced the a new range.

Read full review of Frigidaire
View 0 more photos
Hide full review
ComplaintsBoard
P
5:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Refrigerator

We purchase our doublewide in January, by February our refrigerator started beeping and saying high temperature. The service tech has came out 5 times. The last part he put in the refrigerator lasted 13 days. I have 3 kids and have lost 1000 dollars worth of groceries and had to buy a small refrigerator just to feed my family. This is upsetting because neither the service tech nor fridgidaire cares.

Desired outcome: Please replace our refrigerator so we dont lose anymore groceries. Things are tight right now, and during this inflation cost keep going up. Thanks

Read full review of Frigidaire
Hide full review
ComplaintsBoard
C
5:59 pm EDT

Frigidaire Water filter not available in Canada

We had our Frigidaire refrigerator replaced under warranty in September 2021. It came time to replace the filter, but we have discovered that it is not available in Canada. The filters on the Frigidaire Canada site do not fit our fridge. The correct filter is listed on the US site, but I cant order it online from Canada. So, we cant get a filter for our new fridge! Tried phoning, chat line, everything, no luck, no response.

Desired outcome: Supply me with a new fridge that has Canadian compatible parts

Read full review of Frigidaire
View 0 more photos
Hide full review
ComplaintsBoard
B
5:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Refrigerator/ice maker

We purchased a Kenmore French Door refrigerator with freezer on the bottom and ice maker in the refrigerated section, upper left. The refrigerator was delivered and installed on Jan. 21, 2014. The model no. is 253 [protected]. I noticed that the compressor was running continuously and became concerned that the compressor might burn up. We called Bill and Rod's Appliance in Livonia to schedule a visit by one of their Service Technicians. The Technician did an analysis of the compressor and said it was operating correctly. He pulled the refrigerator away from the wall to vacuum the coils and noticed that the exterior wall behind the ice making unit was rusting out with a 3 to 4 inch piece of circular ice on the exterior wall. Pictures below. He explained that this was not uncommon as Frigidaire did not have enough insulation installed to keep this from happening. He told us that the refrigerator would probably last another month or two. We are currently shopping for a new one and we will not be buying a Frigidaire.

Desired outcome: Ultimately, we would like a replacement or a monetary settlement.

Read full review of Frigidaire
View 0 more photos
Hide full review
ComplaintsBoard
U
12:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Dehumidifier SN KN02404356

This is the 6th replacement. The first five failed due to a manufacturing defective.

When the 5th one failed I was told the government stepped in and told Frigidaire not to sell any more of that model due to the number of complaints.

Now the replacement failed after two years. Error code EC. Frigidaire's web site says that this code is a failure that cannot be repaired. However the warranty is for five (5) years. I was told that since I purchased the first defective unit in 2015 the warranty has expired even though the unit is two (2) years old.

Grate scam!

Thank you.

I will see if I can find an honest manufacture!

Desired outcome: I would like to know why these units keep failing.Also, what manufacture would you recommend?

Read full review of Frigidaire
Hide full review
ComplaintsBoard
K
1:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Frigidaire Induction stovetop

I had a brand new induction stove top. I had a glass slip from my hand and hit the edge of the unit and the entire stovetop shattered. This was a small impact and there should have not have been so much damage. The unit was unusable. I needed a stovetop and ordered another. The new one arrived with a protective strip along the front edge where my impact was. This tells me this is a problem with the original design of the unit I had.

Desired outcome: Reimbursement of the cost of the replacement unit of $1009.00 and 149.00 installation fee.

Read full review of Frigidaire
View 0 more photos
Hide full review

Frigidaire In-depth Review

Product Quality:

Frigidaire appliances are known for their durability and reliability. Customers have reported that their Frigidaire products have lasted for many years without any major issues. The performance and efficiency of Frigidaire appliances are also commendable, with users experiencing consistent and satisfactory results. The overall build quality and materials used in Frigidaire appliances are of high standard, ensuring a long-lasting and sturdy product.

Product Range:

Frigidaire offers a wide variety of appliances to cater to different needs and preferences. They have appliances in various sizes, styles, and colors, allowing customers to find the perfect fit for their homes. Frigidaire also provides a range of features and functionalities in their appliances, ensuring that users have access to the latest technology and convenience.

Customer Service:

Frigidaire's customer service is highly responsive and helpful. Customers have reported positive experiences when contacting customer support, with representatives going above and beyond to assist them. The process of reaching out to customer service and obtaining assistance is easy and hassle-free. Frigidaire also ensures that issues are resolved promptly, leaving customers satisfied with their after-sales service.

Pricing:

Frigidaire's pricing is competitive compared to other brands in the market. Customers have found that they get good value for their money when purchasing Frigidaire appliances. The pricing is transparent, with no hidden costs involved. Frigidaire ensures that customers know exactly what they are paying for, making the purchasing process straightforward and trustworthy.

User Experience:

Installing and setting up Frigidaire appliances is a breeze, according to users. The instructions provided are clear and easy to follow, resulting in a hassle-free experience. The controls and user interface of Frigidaire appliances are intuitive, allowing users to navigate through the settings effortlessly. The user-friendly design and convenience of use make Frigidaire appliances a popular choice among customers.

Energy Efficiency:

Frigidaire appliances are equipped with energy-saving features and certifications, helping users reduce their energy consumption. Customers have reported significant cost savings compared to similar products from other brands. Frigidaire also demonstrates a commitment to sustainability by considering the environmental impact of their appliances. Users appreciate the eco-friendly approach taken by Frigidaire.

Warranty and Maintenance:

Frigidaire offers a generous warranty policy, covering their appliances for a considerable length of time. Customers also have the option to purchase extended warranty for added protection. Obtaining repairs and maintenance services for Frigidaire appliances is easy and convenient, ensuring that users can keep their appliances in top condition without any hassle.

Brand Reputation:

Frigidaire is widely regarded as a trusted and reputable brand in the industry. Customers have expressed their confidence in the brand, citing their positive experiences with Frigidaire products. The longevity and history of the Frigidaire brand further contribute to its reputation, with the brand consistently delivering quality appliances over the years.

Innovation and Technology:

Frigidaire stays ahead of the curve by integrating advanced technologies in their appliances. Customers appreciate the introduction of new features and improvements over time, ensuring that they have access to the latest innovations. Frigidaire appliances are also compatible with smart home systems, allowing users to control and monitor their appliances remotely.

Overall Satisfaction:

Customers have expressed high levels of satisfaction with Frigidaire products. The overall rating for Frigidaire appliances is consistently positive, with users praising their performance, durability, and user-friendly design. When compared to other brands, Frigidaire stands out in terms of overall experience. Many customers have stated that they would highly recommend Frigidaire appliances and are likely to repurchase them in the future.

How to file a complaint about Frigidaire?

1. Log in or create an account: If you already have an account on ComplaintsBoard.com, please log in using your username and password. If you do not have an account, you will need to create one by clicking on the 'Sign Up' option and following the registration process.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of the main issue you have encountered with Frigidaire. This title should be clear and to the point, allowing readers to understand the nature of your complaint at a glance.

4. Detailing the experience: In the complaint description, be as detailed as possible. Include key areas such as product quality, customer service, warranty, delivery, and repair services. Describe the nature of the problem with your Frigidaire appliance or service, including any model numbers or service identifiers. If you've had transactions with the company, mention dates, amounts, and any reference numbers. Explain the steps you've taken to resolve the issue, such as contacting customer support, and detail the responses you received from Frigidaire. It's important to describe how this issue has affected you personally, whether it's been a financial burden, inconvenience, or any other impact.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, warranties, or photographs of the product. Be cautious not to include sensitive personal information like your social security number, bank account details, or any other confidential data.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Frigidaire. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint, whether it's a refund, exchange, repair, or an apology.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.

8. Submission process: After reviewing your complaint, click on the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your account for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Frigidaire or other users, so it's important to stay informed and engaged with the process.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Frigidaire contacts

Phone number

1800 374 4432

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Frigidaire?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frigidaire Customer Service. Initial Frigidaire complaints should be directed to their team directly. You can find contact details for Frigidaire above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Frigidaire. Discuss the issues you have had with Frigidaire and work with their customer service team to find a resolution.