Frigidaire review: Warrenty not honored

On May 19, I initiated contact with your team, and a technician was dispatched on May 20. The technician confirmed that the motor was the failed component and advised that a replacement request would be submitted due to the part being unavailable. Since then, I've made multiple follow-up calls:
Mid-June: Discovered no request had been submitted
Was told a new request would be submitted and to follow up in 10 days
10 days later: Request was finally submitted, but no further action has been taken
Despite being told after each call that I’d receive email updates, I have not received any communication from Electrolux other than the initial scheduling of the service visit.
At this point, it feels as though I’m being run in circles. I'm now approaching two months without a working dryer, with no timeline or sense of accountability from Electrolux.