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CB Car Dealers Ford
Ford

Ford review: Requesting help of some kind, please

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9:23 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

To whom it may concern,

What I am about to say I guess you could say someone has said before. It wasn't me and we don't have a habit of bad reviews or even writing reviews. Our son bought a Ford Focus w/ eco boost from Bill Penny in Huntsville, Al.

He's had it 6 mos...made payments on time. He's a single parent trying to work hard everyday to support his 9 year old daughter. He finally found a good job that he made enough to survive on.

The vehicle had given him minor issues as long as he has had it. Until last Friday when the motor blew up on it as he was going to work. He barely made it there. Opening the hood he found oil every where, the dip stick was blown out.

He had it towed to Bill Penny.

They told him sorry...couldn't get him another car due to his 600 point credit score ...which was higher than when they sold it to him. The technician pulled a spark plug and found oil. He stated this was one of the worse motors Ford ever made.

Our son has been blessed to be able to work from home since Friday. Our granddaughter's school is 2 blocks away in walking distance.

Bill Penny said a new motor will be around 3k.

If he gets another car, they tell him he will have to pay for the repairs and keep paying on the car whether he has it repaired or not. He cannot survive with 2 car payments or can he afford the repairs.

He tried to get Uber to get him to work before he loses his great job but it is $100 a day round trip each day.

His dad is picking him up in the morning so he can get to work.

We live 1-1/2 hrs away.

So many dead beat people, illegals, get so much in this country but our son can't get a darn thing. He works hard, great dad, a Christian man.

I guess this is just a Mother venting because it's nothing to a big corporation like Ford.

Just wanted you to know the type of dealership that sells your cars. Bad reflection on

them and on you.

Thank you for your time if you read this far.

Claimed loss: 14k

Desired outcome: A new motor or another vehicle would be a blessing

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