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Baby back ribs
9-9-21 Danville SuperStore #1465 Call in order delivered by Johnathan at 4 pm. Didn't get half my groceries. Ordered 4 baby back ribs, had to be packed at factory this way. One was broke and separated, two only had half of the baby back ribs, and the fourth wasn't sealed. I do have pictures. Tried to call store, phone stayed busy. I’m on oxygen, and on a...
Deliberately took out my husband's card amount twice
We went to the money order counter and a lady named tasia immediately copped an attitude. My husband and I split the bills on two separate cards. I have woodforest and he has chase. She took out the $800+ on his card only. She pretended to refund his card and then told me to enter card again. Another $800+ was taken out. My husband got a bad feeling as I...
Read full review of Food LionCustomer service always closed
Everyday the customer service office is always closed. Whats the sense in having the slogan, always here to serve you if it's always closed. It's very aggravating and a big disappointment when you walk in the store expecting to be able to purchase money orders to put your bills in the mail and its closed. That's not serving the customers. Poor mgmt
Desired outcome: Customer service being open to serve the customers
Very poor customer service.
Hello, I was at the Food Lion at 104 Highway 54 today in Carrboro and felt I was the victim of racism by the cashier. I am a white man and when I walked to the checkout the young girl, who is black, was gabbing it up with one of her friends, also an employee. When I started putting my groceries online I said hello as I always do but got only an ugly look...
Read full review of Food LionManger following me
I have been shopping at foodlion on reidsville rd in spartenburg sc since they switched from bilo was shopping at bilo almost 2 years and not once have ive been watched and followed on every allie like today 7/14/2021 where i almost stopped shopping and went to another store just because i have a mohawk and a muscle dystrophy which makes me skinny make me a thief ive never stolen from any where always pay my way he judgeing a book by its cover which is very offensive as i fell like people stare cause my disability and they way it makes me walk something needs to be done about this issue or ill shop else where if he taught i was stealing then he should of stopped me on the way out not just stop following me after i go to register i didnt get his name but i was in store at 930 am he is white male manger i shop here almost every 2 days so they should know who i am not that many people come in with a mohawk.
Desired outcome: Something needs to be done to make me feel comfortable to shop again
MVP Program and Shop and Earn
I frequently shop at Food Lion because it is close by and I've spent over $500 in the month of June, 2021. With each purchase I am supposed to be receiving credits for ‘Shop and Earn' in certain categories such as breads, frozen foods, meats and seafood, beverages, snacks and bakery, etc. after submitting multiple copies of receipts and requesting repeatedly I am still missing the bonus offers for two more categories and I'm tired of having to constantly send emails because some thing and Food Lion system is not giving credit to items that I purchase. Management in the store is unable to do anything and simply tells me to just "keep trying". Specifically, $30 spent in frozen food is supposed to garner a four dollar reward. In a single purchase I spent $22 in frozen foods and on the next trip another $18. I have exceeded the $30 needed to earn the reward and will have to send another email to plead with Food Lion to apply the $3.
Desired outcome: Please credit my purchases
Sprite zero eight pack
I have written one complaint and have not heard back from your company. I would like to get this resolved. I purchased an eight pack of Sprite Zero on June 11th from the local Food Lion in Welcome North Carolina. I opened a bottle and it had a bad odor to it like an old urine odor. I wiped the bottle down and around the top, didn't notice the smell so I did drink the soda. I opened one the next day and noticed the same smell. This really concern me at that point so I reached out to the FDA I'm waiting to hear back from them and I also have written your company prior to this. Please reach back to me by email at [protected]@gmail.com
Service
Manager reprimanding employee in front of customers. It is offensive and made me feel uncomfortable. It seemed humiliating and degrading for employee. No reason manager cant correct employee in an office not in front of customers. Appeared to be aggressive manager and no care for human dignity.
Read full review of Food LionPork roast
Attached label found on a pork roast product at Garner Food Lion - We did not purchase and left the store along with several other customers. The person in the meat department was questioned but was unable to provide any explanation except that it came from corporate!
why would Food Lion discourage a USA product? Please explain-
This is second request
Desired outcome: Explaination
Open hot food bar
Good afternoon, I'm a residence of Mocksville, North Carolina where I shop at least twice a week at your Yadkinville Highway store. I noticed on Saturday January 23, 2021 that your hot food bar that sell chicken wings is open where anybody can walk up to it and spread germs (COVID-19) all over the food. In addition to this complaint, there are food tong...
Read full review of Food LionStore closing to early
I went to foodlion in hudson nc prior to 11:00pm to purchase cigars. This store and 1 other store are the only place withi 30 miles to purchase them. I will attach a photo if there is a place to do so in this complaint to prove they were closed you can see the time in the picture. As I said I got to the store at 10;57pm and the doors were locked and a...
Cashier
Well the cashier name is Martha. The cashier put her hand in her mouth and then touch my grocery. Well she was touching her teeth. Well she was also touching her mask over and over again. Well, I am very concern because of the coronavirus pandemic. Well, I hope that the matter is address. Well, I want to make sure that the manager of the store knows about this matter.
Read full review of Food LionMask wearing
Last I heard a mandate is not a law. The Governor of Virginia has placed many exemptions or exceptions as provisions for people that cannot wear a mask. Food Lion is now requiring people to wear a mask in their store which is an infringement on my human, civil and constitutional rights. Why is not the exemptions or exceptions also added to their sign...
Read full review of Food LionMortons Lite Salt
Why have all the newly renovated stores in central VA changed so many products? One most needed is to re-stock Morton's Lite Salt. I have been using this product for years and now I have to order needed items from
Wal -Mart. I would much rather purchase this product locally. PLEASE consider
returning this item in your stores, please.
Thank you,
Lisa Wright
Meat
My wife and I eat filet steaks three times a week .'Foodlions in Wilmington Carolina Beach Store
S are not selling filet, they are advertised as filet but you can't even fit them with a sharp steak knife .
You will lose a lot of customers including us that have to go to Harris Tetter,
They are ruining your reputation!
We spend a lot of money weekly on groceries and I wonder how much business you are losing with such terrible lying on your steaks !
customer service
I purchased an AT&T calling card on Feb.4, 2020. I tried to activate the card only to find out it does not work. So, i went back into the store to speak with a store associate. She stated that the there is a no refund on those calling cards, something I was already aware of. I told her I have been buying those calling cards for more than a year, and thi...
Read full review of Food LionLeah the cashier
Well she is very disrespectful to customers. Well she is always being rude to people. Well she tells people that they stick or that they have bad breathe. Well she is suppose to keep comments to herself. Well she is suppose to be train on this. Well she does not have to make a remark about people every time they come into the store. Well if you are not...
Read full review of Food Lionfront end management robert
He's rude disrespectful to his employees. He wants employee to be respectful to customers why can 't he do the same
Read full review of Food Lionyamaari watson / customer service / cashier
She was very very rude and disrespectful she also has a very nasty attitude... I shop at the food lion every day for the last 5 yrs and I have never encountered someone like her!!! She also smokes marijuana and she also gives grocery away for free!!! I have complained once before but nothing seems to have been done!!! Other customers have also said how she...
Read full review of Food Lionfloor cleaning
Sunday mornong before church I ran in to get somethings needed for service and a young lady was cleaning the floor, I notice she was wearing a mask, I soon found out why. The fumes from the machine was causing a lot people problems. There was some seniors in there having problems breathing, by the time I found the manager to say something I was losing my...
Read full review of Food LionOverview of Food Lion complaint handling
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Food Lion contacts
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Food Lion phone numbers+1 (800) 210-9569+1 (800) 210-9569Click up if you have successfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have successfully reached Food Lion by calling +1 (800) 210-9569 phone number Click up if you have UNsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number 0 0 users reported that they have UNsuccessfully reached Food Lion by calling +1 (800) 210-9569 phone number
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Food Lion emailsesupport@foodlion.com100%Confidence score: 100%Support
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Food Lion addressAttn: Consumer Relations, P.O. Box 1330, Salisbury, Virginia, 28145-1330, United States
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Food Lion social media
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