Food Lion
Reviews and Complaints

I was in Food Lion and purchased my groceries and got a call from my wife to pick up Tahini Sauce. I asked the clerk and was told he wasn't from here. The clerk in the check out lane next to him the told him to ask the manager and with a cringe he did. The lady behind me stated (people just don't serve the public like they use too). He came back and said Isle 3. I left my groceries and went to look. No Tahini sauce. So I went back and ask someone up front in the managers office. They called for the manager. 20 minute had past and I needed to put my groceries up. The manager walked right by me I stopped him and asked him where could I find Tahini sauce he said he didn't have time and opened up another Isle. I stood in front of him and told him (you have very poor service here and I just got blown off by three people not wanting to help me and I have groceries to get home)you know it didn't even register to him.

I am tired of my bags bursting before I can get them into the house from my car. I have lost 2 bottles of apple juice in the last 2 weeks. I am part of the unemployed due to lay offs, so every penny I spend with you counts. When I pick up a bag by the handle, I expect it to be strong enough to hold what the bagger has put into it.

Walmart double bags bottles of liquid. Follow their lead or lose customers. Why are your bags so week? Cutting cost?

tonight i went into the foodlion close to me to purchase some toilet paper soap and i was also looking for a cheap hair brush so i pick up and a brush and realize that the brush was to much and sat the brush back down. after paying for my toilet paper the manager steve Whitley came behind questioning me about a brush that i had pick up. so i asked him do you think all black people that come into this store steal. he was being and ### .so i asked if i could get coropate number he didn't wanna give it to me after i got loud then they had a number. so i got the number and left the store forgetting to get the name of the store manager name so i go back in to get it. he was standing there telling one of his worker that she can't get mad ###S come in here and steal all the time so i ask his employee what was that i heard him say she didn't wanna repeat what he had said . but i am not noone ### i work 2 jobs and recieve fs and child surport so what is there in foodlion that i need to steal. and as of tomorrow I will be talking to my lawyer for a lawsuit I WILL NEVER SHOP AT FOODLION ON WEST COOKSEY ST IN THOMASVILLE EVER AGAIN after what happen to me tonight

I have called there customer no service twice concerning isles being so crowded with product that it is very hard to operate electric cart. I have made it clear there is no desire to be compensated in any way the only fix I seek is to have isles clearly passable there are areas of the store a person with mobility issues can not even thinking about going. On my last visit there was a large display blocking entry to one side of store I was told GM ordered blocking area due to shoplifting. It is great having lots of product yet can not spend money if you can not get to products,

I shopped at food lion today and never seen a mess like this. I bought several items including meats and upon my arival home found that the chickenbrust had water in the package, the porkloin was slimy. I tried to call the store with no avail. Called the coorp. Office and then the health department. Well, I will see what comes out of this. But this is a health issue and how many people buy this stuff and are not aware of this? I really hope prince george health depmt. Will check into this nasty situation. I also rang the bell at the meat counter becouse the chicken on sale was not out. Well, I guess the meat person was out to. He or she never came to the front of the counter

Food Lion is not a great grocery store. They sell old food and old tobacco. Once my dad bought a box of sausage biscuits there and they had mold on them.

Yesterday I bought a can of Copenhagen snuff there. I didn't pay attention to the date on the bottom. It was made seven months ago in May. When I opened it, it was ruined.

Food Lion used to be cheap but now their prices are higher. We go to Wal-mart now to get groceries. Wal-mart doesn't sell old food. If you shop at Food Lion, you may want to consider shopping somewhere else.

I have lived on Deal Island Road in Princess Anne, MD since May of 2009, and I have just gotta make a comment about the Food Lion Grocery store that is in this town. This Food Lion has to be the WORST Food Lion I have ever shopped in... It's not the store or the products on the shelves... it's the employees(besides the mice running behind the stuff on the shelves) The employees are just simply rude and have no customer service skills. OK, don't get me wrong, I'm in a grocery store, I don't expect much when I cash out, but at least the cashier could speak or make eye contact.. say "hello" or something.. I swear I was in the store today, I went in to get a money order. I walked in and went straight to the Customer Service counter. There was a guy on the outside of the counter looking at some paper work laid out on the counter, and a girl behind the counter looking at the paper work as well. It was obvious to me that the two of them were working on some type of inventory/numbers..etc. So, being the polite person that I try to be.. I step up to the counter and the guy turns and looks at me and gives me this "look" you know "that" look that says "who the *** are you" well, I shrug it off, and I stand there and look twords the girl behind the counter... I know she sees me there as she communicates back and forth with the dude on my side of the counter... they continue to call off numbers or what-have-you to one another as she enters information into the computer. She looks up and down, back up and back down.. by now it's way more than obvious that she knows I am there... but I still stand there. I step to the right of the dude on my side of the counter, then I step back and step to the left... finally the girl says..."Are you waiting for something... a money order or something?" I'm gonna stop there on this story, let me just say I ended up walking out.. I mean I know that by this visit, they only lost a few cents for the purchase of the money order, but this last visit was my very last. The time I was in there before this time was a few weeks ago (since I avoid shopping in there at all costs) I was buying items to make Chili. OMGosh the cashier was a real winner... She does not look at me once as she scans the items I'm about to purchase. I said "how are you doing" from the get-go and I swear she grunted something... scanned my items with this attitude.. kinda snatching my items as she scanned them, and as she finished scanning them, she reached down under the register or in her pocket and put something in her mouth and mumble the words "MVP?" had I not made out the words MVP, I would have never known what she muttered.. and of course as I grab my bags to leave I say "thank you" and she does not even acknowledge me, just looks down and scans the next customers items... I won't bother mentioning the other rude ignorant experiences I've had in this Food Lion, but after today..I've had enough. I know that this is Princess Anne and well... need I say more? I live way down on Deal Island road, way back in the woods, for now on I will drive that extra 10 miles to Salisbury, even if it is for can of tomatoes or a head of lettuce. Princess Anne Food Lion, Your employees are bad for business! not kind not friendly, not plesent and have made me and my roomate very uncomfortable and we advise all of our family members not to shop there. Very trashy place

All shoplifters in Durham know it is alright to shoplift at Foodlion on Sherron rd.Theft has become a big problem in the Oak Grove neighborhood because Foodlion is allowing shoplifters to leave the store with carts full of meat, beer, wine and groceries Manager Scotty was heard telling his associate that she would be fired if she approached another shoplifter leaving the store with a cart full of groceries just let them go.Foodlion is bringing crime to our neighborhood.You can sit in the parking lot and see people running out the door with carts full of unbagged groceries.People will aproach you in the parking lots at nearby quick marts selling Foodlion meat for half price or less.The theft has gotten so out of hand at Sherron Rd. Durham Foodlion I don't feel safe shopping there any more.I think Wallmart has better prices because they practice theft prevention.

I am 16 years old and was eager to get my first job. I applied to ffodlion and that same day i got called to come in for an interview. The next day i went in for the interview and was hired on the spot, I was told i woould be called in to get my paper work filled out and my training hours worked out. So a whole week passed vy and a haddent gotten a call and I called. Everytime I called theough either no one was in or i was asked to call back. When I finally did get some one it wasnt even the person who hired me and i talked to her about coming buying my own uniform, she said once OI had my uniform to call back. so five days later when I did get my uniform and called back she said shell call to get me into work and get me in the system and put my hours in. after that call another week passed by and i had to call back my self, this time the woman that hired me answered and said that she hasnt even known that I have been spaeking with the other woman, and that there was some "MISCOMUNICATION", and that the woman that i was talking to didnt know that i was hired. Once this was all solved after A whole month in a half, and half of a summer is gone. I came in on the first day raedy to work and in my uniform, but i only stayed there for no longer than 30 minutes. In which I got my hours, which was only every other day and was 14 hours for 7 days. The first cople of days I was sent home early, and barley had any training by then. And all of the dropping me off thinking i woulnt have to be pick up for another 5 hours but having to turn right back aroungd is a killer on gas. This is still currently happening to me school starts on Augsut 18th and it isJuly 17th and I am just now REALLY starting to work there.

My friend and I use power chairs and frequently go grocery shopping together. Oftentimes my friend does so by himself, while I often send my nurses to do so for me.

On April 22, 2009, my friend was shopping at Food Lion. According to reports from employees at the store and from my friend, employees did not follow standard procedures when they suspected him of shoplifting. An employee, not the Store Manager, shouted, "Where is the London Broil, I saw you take it, " in front of everybody at the front of the store. Employees tried capturing my friend by locking the electric doors, and then by following him into the neighborhood. They finally called the Sheriff's Office, whose deputy tracked my friend and ordered him to return to the store in his power chair. It is unclear to me if the shoplifting ever really occurred, as no charges were filed. But they barred my friend from the store. Because of the reckless behavior of the employees of the store, it became a spectacle with many employees involved: only one deputy responded to the scene.

Since then, my friend starting shopping at the other supermarket, Piggly-Wiggly, about a mile south of the Food Lion. He reported to me that ever since the Food Lion incident, every time he goes to Piggly Wiggly, employees at that store began to follow him closely, stopping anything they were doing at the time and being obtrusive about it.

Today, May 15, 2009, I was at Piggly-Wiggly in Lugoff. An employee (female from Produce) there was looking at me with a snarled face and distaste, but I ignored it. I was waiting on my friend to arrive so we could eat at a nearby restaurant. When he did arrive he decided to do some shopping. The same female employee began to follow him. We were discussing what he wanted to shop for, when the employee stated, "scan around, but you ain't going to steal anything this time!" My friend immediately called 911, stating that he has been accused of stealing. No theft was ever reported from that store, nor any incident involving such. A parade of employess from Piggly Wiggly followed -- at least ten employees -- while the Manager, who was paged, invited all of us to talk. But the deputy arrived and this couldn't happen. The Manager has now barred my friend, not me, however, from entering his store.

It is obvious that Food Lion has not handled its case of suspected shoplifting properly and that employees from that store have given information to Piggly-Wiggly that my friend is a shoplifter-- this even though no charges were brought against him. It illustrates the reckless and improper handling of any suspected shoplifting cases.

Based on the foregoing I submit this complaint against Piggly-Wiggly and Food Lion, both of Lugoff, SC. I have some loss-prevention/asset protection experience at three Department Stores and one grocery store. This certainly is not the way shoplifting cases are handled. I suggest that those reading this article avoid shopping at those stores as much as possible.

I was hired at Food Lion 3 months ago I still haven't went to work yet, I went to a interview I was told I had the job that she would call me I waited, a week later I called she said she got business I went in done some paper work on the computer got my employee number, she said she will call me, a week went by I called again, another asst. manager I could come she'll call back, two days passed I called back, I was told to call back in a week the manager is on vacation, so I did, I was then told I was accidentally erased out of the system she had to put me back in, that she would call me a few more days went by I called back she was sick this was on a monday to call back on friday, I did I was told to call back on monday, I did I was told I was put back in as rehire, and given a bypass number to get me in, I didn't here anything for two days I called again, I was told that she didn't know how to use the number she will figure it out and call me its been a week and I haven't gotten a call yet...Its going on four months...I really needed that job.