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First Premier Bank
customer service contacts

First Premier Bank
customer service contacts

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121 complaints
33 resolved 88 unresolved
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First Premier Bank headquarters

601 S. Minnesota Ave.
South Dakota, Sioux Falls 57104
United States

First Premier Bank phone numbers

+1 800 987 5521
(Credit Card Customers)
Credit Card Customers
6 6
+1 605 357 3002
(Customer Service)
Customer Service
6 9
More phone numbers

What is First Premier Bank’s email address?

First Premier Bank’s support and contact email address is [email protected]

First Premier Bank website

What category is First Premier Bank related to?

First Premier Bank is related to the Credit Cards category.

What are the social media accounts of First Premier Bank?

What is First Premier Bank's Facebook?
Connect with First Premier Bank via Facebook at First Premier Bank
What is First Premier Bank's LinkedIn?
See First Premier Bank's portfolio on LinkedIn at First Premier Bank

Frequently asked questions about First Premier Bank products and services

What is First Premier Bank?

First Premier Bank is a large issuer of MasterCard credit cards in the United States and specializes in different kinds of subprime credit cards for individuals with low credit scores.

How do I contact the First Premier Bank?

First Premier Bank is headquartered at 601 S. Minnesota Ave., Sioux Falls, South Dakota, United States. You can contact First Premier Bank at +1 800 987 5521 for credit card customers and +1 800 501 6535 for banking customers.

What should I do with the unauthorized charges on my First Premier Bank account?

If you have noticed questionable or fraudulent activity on your First Premier account, or have found unauthorized charges, you should contact FPB’s customer support.

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Overview of First Premier Bank complaint handling

121 First Premier Bank reviews first appeared on Complaints Board on Aug 7, 2006. The latest review first premier platinum card was posted on Jun 24, 2022. The latest complaint rip off/ fees attached caused my balance to go over the limit was resolved on Oct 09, 2012. First Premier Bank has an average consumer rating of 2 stars from 121 reviews. First Premier Bank has resolved 33 complaints.

Additional information


Is associated with First Premier Bank? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with First Premier Bank Customer Service. Initial First Premier Bank complaints should be directed to their team directly. You can find contact details for First Premier Bank above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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Latest First Premier Bank’s complaints

1:53 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First Premier Bank - first premier platinum card

DO NOT GET THIS CARD! I’ve had my card for barely a month. I made 1 payment of $500 they took the payment but due to a glitch in their system also took 2 additional $500 payments. they called and verified with my bank who confirmed they triple charged me. … and i was told i needed to wait until july 1st (then 2 weeks away) to get my money back …not to...

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2:35 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First Premier Bank - Unauthorized payment and withdrawal

My routing # 041215663 My account # 1309489985402 Yall took $87 on 06/13/22 at 3:02 then turned around added $87 06/13/22 at 3:06 then took it again 06/13/22 3:06 I want my money back This is ridiculous. I’ve had so many problems with y’all since the start. I find it ridiculous that yall hold customers to standards yall can’t even hold yourself to

Read full review of First Premier Bank
1:05 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

First Premier Bank - Bad service and high fees

The have a rude customer service, high interest rates and annual as well as monthly fees. On top of that I was offered extra credit, but the trade off is that they will charge you 25% for it so if they give an extra $500 credit you'll get charged $100 to your account. I refused and after sometime they went ahead and did it anyways. Now on top of that they...

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