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CB Banks First National Bank [FNB] South Africa
First National Bank [FNB] South Africa

First National Bank [FNB] South Africa review: Fraud customer service

R
Author of the review
6:53 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Reported a fraud case but no one comes back to me.
The case number was given on 29 October and the necessary documents before that. Network said it will take 7 working days and its now been 8 working days
I need to buy food have been scammed big time and Asked FNB to follow up with Absa on my case, but I don't understand why I need to follow up all the time instead of just expecting customer services? I need answers on my case, and I want to block and delete these people

Claimed loss: About R18 000

Desired outcome: I just want my money back that was taken from meDocuments and CASE NUMBER WITH - Xolani.[protected]@fnb.co.zaRE: FNB Incident: [protected] - [External Email] : 2025-3303610Cannot believe the service you get nowadays.

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First National Bank [FNB] South Africa Category
First National Bank [FNB] South Africa is ranked 67 among 398 companies in the Banks category
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