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Firehouse Subs

Firehouse Subs review: Tiping

L
Author of the review
1:55 am UTC
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I don't care for the idea of being asked for a tip on screen as soon as order is placed. The employees did nothing to deserve a tip. I had to fix my own drink, get up to pick up my order, no one came and asked if the food was ok and had to clean up after myself when I was finished. It made me wonder what happens to customers food if you don't tip! I would much prefer being asked to donate for Fireman equipment. That I have no problem with. I have always got great subs from Firehouse Subs and had always hoped to get a Firehouse Sub in Boone NC. But asking for a tip has really made me rethink eating at Firehouse Subs.

Desired outcome: Ask for donation on screen instead of tip for employees.

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    4600 Touchton Rd E, Building 100 Suite 300, Jacksonville, Florida, 32246, United States
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  4. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 03, 2026
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Firehouse Subs Category
Firehouse Subs is ranked 27 among 123 companies in the Restaurants and Dining category