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Firehouse Subs

Firehouse Subs review: Insufficient tuna on sub. Sub not prepared properly

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2:12 am UTC
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I bought two large tuna subs on June 11th, 2026 at the Roseville, Michigan Store (8:03 pm). The order was placed via the mobile app and the check number was 1000244. I have purchased the tuna subs before with no issues. This time the tuna amount was "minimal" less that 1/8" thick.. no lettuce or tomato. Normally the sub has plenty of tuna (at least 1/2" thick). These subs are close two $15.00 each. Normally this sub is delicious.. but not on this occasion. Very Disappointed! Future patronage is in jeopardy
Chris Karas

Claimed loss: $31.98

Desired outcome: Please refund the money or add equivalent reward point to my rewards

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    4600 Touchton Rd E, Building 100 Suite 300, Jacksonville, Florida, 32246, United States
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  4. Michael
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    Jun 12, 2026
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Firehouse Subs is ranked 27 among 122 companies in the Restaurants and Dining category