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FIDOroaming

Such a Ripped Off
Ive been a loyal customer of Fido for 10 years, it was alright before and now theyre such a ripped off. I dont mind paying if I know I use there Service BUT I did not use it at all...I went to US for the First time and they charge me 25$ on roaming for 3 days eventhough I didnt use it andt old me i did a phonecall and messages...which is not true. They are so unfair charging people for not using it..I am switching to a different network provider. I AM VERY DISAPPOINTED. ..even told me i made a call to a friend whose just next to me and who even forget her phone. HOW crazy is that.I would never use this network ever again!!!

  • Fido Customer Care's Response, Sep 30, 2019

    Hey!
    Thank you so much for being with us for so long, it means a lot.

    We definitely don't want to see you go and we'd be more than happy to have a second look into your account to figure out what happened.
    Please reach out to us through our Social Media channels so we can further assist you.

    - Allan

We
Sep 30, 2019

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