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FedEx Complaints Page 57 of 89

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J
10:10 am EDT

FedEx Not doing their job

We purchased item on ebay-tracking uploaded on 10.17.20 early a.M. Showed on tr uck for delivery. Approx 1 p.M. The driver arrived right outside out home. Was parked on the street for over 10 mins. We yelled to him (so we could keep our distance) — hey-do you have a pkg for us. Driver: yes I do however there is a very large box in the way on my truck that I have to deliver "around the corner" before I can access your pkg. — we live on a round-about street — he had to drive by our home in order to exit our neighborhood — ...4+ hrs later 5:30ish we looked outside our home to see if perhaps the driver actually did do his job & place our pkg outside — no!
As of this writing — still no pkg. Checked uploaded tracking info. — wow! This driver edited tracking to show it is on the truck (again!) for next biz. Day delivery. Really? Fed - ex waste more and more of our time. Gotta get your employees to actually do their job — this driver was literally 15 ft from our drive-way sitting in his truck with our pkg and as far as we are concerned he refused!
Our address: 701 sagebrush dr., aztec, nm 87410 our phone [protected]
Tracking # if anyone cares is: [protected]

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R
8:42 am EDT

FedEx Delivery

I have no control over delivery service when I buy something but 5 out of the last 10 deliveries have been to the house next door. When I speak to their customer service I get someone I can barely speak English. Tracking number [protected] is one example [protected] is another both from different party's but both delivered to the wrong house.

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M
12:10 pm EDT
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FedEx Dangerous driving

Saturday October 17th, 11:30am, Hampshire County West Virginia, Lake Ferndale private neighborhood (Springfield / Levels WV area).
Narrow dirt roads, posted speed 20mph. Had a small Fedex van PASS myself and another vehicle doing about 50mph, dust plume above the trees, very dangerous. Endangerment to my life and the other vehicle it passed. I chased it down and stopped it ready to pull someone out and best the dogsh*it out of the person until I saw it was a little female driver. Turned into a cussing match. Fedex needs to be ontop of this [censored]. I don't appreciate my life being endangered over packages or envelopes. Yes I'm livid. Sped off when I pointed to my dash cam. Van covered in so much dust I could not read the tags or the van number, but this is a small area here, probably not many females driving a FedEx van in hampshire county WV.

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M
8:03 am EDT
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FedEx Unsafe fedex driver

On Saturday evening, October 10th 2020 we were driving home from a trip out of town. We were on back roads in CT (Granby, CT to be exact at 7:00 p.m.) and it had just gotten dark. We watched a FedEx vehicle riding the bumper of another car and flashing the high beams. This is a two lane road but no passing zones constantly due to the terrain. This FedEx vehicle was so on this poor person's bumper it's amazing there wasn't an accident. We did write down the license plate number of the FedEx vehicle and felt compelled to call to report this dangerous driver that evening. The person at the other end on the 800 number was difficult to understand to begin with, but had no interest in our details and would not take the license plate number. I know if I ran the FedEx Depot at Bradley Airport in Windsor Locks, CT I would want to know about an employee out there on the roads driving so unsafe. It was scary to watch to say the least. The person in front of the FedEx vehicle was going faster than the posted speed limit.

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J
11:19 pm EDT
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FedEx International

I am extremely upset about my experience with FedEx International. I run a business and ship a lot with FedEx and they are failing me although I should be a valued business customer to them. My 7-piece shipment is stuck in Paris en route from Italy to NJ, USA for the last 11 days with no updates. I have been calling FedEx every day in vain, no-one is able to provide any concrete update or tell me when my shipment will get on the plain. I am just told to wait and that it didn't make it on today's plain because it was full. I am also promised a follow-up call every day for 11 days and not a single time anyone from FedEx actually called me back. I am at the end of my wit here. These boxes contain merchandise that customers already paid for. I stand to lose thousands of dollars and customers call us daily asking when their items will be delivered, And I cannot tell them anything because FedEx is failing me. I have been searching online on how to escalate my complaint and get my shipment moving and this is the only option I found. I hope someone from FedEx reads this soon and gets this issue fixed. I need my merchandise delivered now, all the estimated delivery dates have now been missed and status just says "pending". Someone, please help!

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J
1:53 pm EDT

FedEx Delivery service

I received a small package delivered by FedEx. The only reason I found the package was because the I saw the truck pull into my driveway. The small package was left on the ground between my two garage doors. My front door is about ten feet away! Had I not seen the truck I would not have looked for a package there and probably would never had noticed it? There have been times when the driver doesn't even walk up the two steps to leave a package at my door. He has just thrown it from the bottom of the stairs. I'm very disappointed in FedEx and would never consider sending anything with them!

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M
5:26 pm EDT

FedEx Unsafe driver

At about 4:35PM my neighbor and I were walking our dogs on our street. This is a rural road, very hilly with lots of blind corners. The Fed Ex driver came roaring down the road and only missed us by about 3'. He then pulled up to the driveway at 91 Blood St, Lyme, CT and spewed out gravel while flying backwards down the driveway. When he came out, we told him that he should slow down. He glared at us and then hit the gas and went careening down the road which is a blind hill. This seems to be somewhat common with Fed Ex drivers and we do not have these issues with UPS and the other delivery people. Once I was in the state forest on a single lane dirt road and almost got hit by a Fed Ex driver who was speeding and using the forest road for a quick detour. This was pre-Covid and I made a complaint then but nothing seemed to come of it. Fed Ex has always had drivers that go too fast and someday someone will get hurt or killed. I wish that FedEx would stress safety to their drivers.

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L
6:28 pm EDT

FedEx Medical supplies delivered in the mud

TRK#[protected] Date delivered 9/24/2020

We are disappointed . This is the second time it happened and it was medical supplies first time.

27 Summerwind Circle N, Crawfordville, FL 32327

This happened this time in the middle of Tropical Storm Beta. We used to have good service. They would place it on the porch and sometimes knock just to let us know they were delivering the package. What happened to that good FedEx service?

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L
7:05 pm EDT

FedEx Deliveries

One of my meds was shipped FedEx overnight (and paid that rate). It didn't arrive until two days. I have a "Please buzz when leaving a package" notice by my door, so I will know there's a package there. The deliverer put the package directly under the notice, but didn't buzz, so I didn't know the drugs, which were in a styrofoam box, packed with ice, were in the 90+ degrees hall for hours, until I was leaving and saw it. The drugs were by then warm. A pharmacist at my drug plan told me to discard them, they will send a replacement. (The drugs I threw away cost my plan $1600, though I was responsible only for the co-pay.) I will register a formal complaint with FedEx customer service, as I many times before. They always tell me the local FedEx dispatcher will phone me. Sometimes he does, sometimes not, but the problems continue to happen.

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L
8:22 pm EDT

FedEx Delivery of package

Package arrived in Ellenwood, Ga. on 31 aug. scheduled delivery to me the 2nd of sept. It is now the 10th and it has been scheduled for delivery 5 times and still no package. It is sitting only 10 miles from my address. Everything about fedex is still operating in the 20th century. You people need to close your doors and start over. Tracking # [protected].

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F
8:49 am EDT

FedEx Driver complaint

tracking-number [protected]
Tried to contact Federal Express on this issue but could not get through.

The driver on the route where I live at the Christopher Court Condominiums in Montgomery Village, Maryland keeps leaving my expensive orders on a landing on outside steps leading to my condo, open to the elements, that is actually a common area. I gave a tracking number to a package above as an example of one such delivery but he does this with all my deliveries since I complained about him in June. I suppose he thinks this is spiteful and he thinks he is okay by leaving my packages (sometimes large boxes from Walmart) on a landing which about 25 feet from my door which he thinks is my property, but isn't. I actually have a large covered porch where other professional delivery people will leave packages. They don't leave them on a landing below. The package cited above is just an example and has been delivered. I had to haul it up from the landing. I have included the tracking number so you can identify the driver. I believe it is probably the same driver I have complained about before. I thought he had been disciplined or terminated. That previous complaint was in June when he dumped large packages near my porch when there was a large sign posted there indicating the tracking numbers and that they were being refused. He just knocked down the large piece of cardboard with the sign on it blocking the entrance and just dumped the large boxes, so that fell sideways. He was belligerent after confronted and would not take the packages back until instructed to do so by a supervisor.I do not know if it is the same driver but from that point on when I order mostly from Walmart, the boxes are all left on a landing between stairs leading to my a condo. My condo has a large porch where packages can be left near my door. Other non Fed Ex deliveries are left there.Your driver deliberately leaves my boxes on a landing about 25 feet down from my door. I guess he thinks this is spiteful and that the landing belongs to me. Again, It is part of the condos common area. These boxes are left on the landing, not near my door. They can be soaked with rain if I do not know they are down there. In fact one was. One was left there, I believe it was your driver also, from Amazon and belonged to a unit several doors down. I hope you can get rid of this guy or reassign him. Boxes should be left near the door of the residence. I received feedback before from a rep when I issued the June complaint and I though this driver had been reprimanded or reassigned. This community has all sorts of residents including seniors. They should not be treated in such a manner.

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Helpme11
Salem, US
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Dec 10, 2022 10:58 am EST
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Is there a number to call. Fed Ex driver just ran me off the road when I was running on side walk. The truck actually tapped my left shoulder and I twisted my ankle. When I asked the drivers name he replied he did not have to answer that. When they drove off the passenger taunted me. Driver lic 505-3802.

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Connie T12
Fort Worth, US
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Jun 23, 2021 10:54 am EDT
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We were driving on I 40 close to Santa Rosa New Mexico. A Federal Express driver created a roadblock by driving along side another truck for approximately 5 miles. Pictures of the trucks are attached. This happened June 23, 2021 at about 8:10 am. Trailer number of the Federal Express is P26422. Truck door had the number 239039.
The other truck was Cheema Carriers Corporation. I would think the owners would want to know about their drivers.

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Corinne Danel
US
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Apr 26, 2021 3:54 pm EDT

I live in Portland Oregon and one of the Fed Express drivers drives like he is insane. All neighbors are up in arms over this guy. This is a quiet neighborhood with lots of small children and pets and everyday he speeds down Boston Ave. One of these days he is going to hit someone.

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M
7:37 pm EDT

FedEx Unsafe Driver

FedEx driver with P33170 heading west on highway 46 at 4:30pm. He was swerving all over the road. Almost hit multiple cars. Then when cars would try to pass him he would swerve into oncoming traffic. We tried to pass him as well and he did the same thing. He swerved in front of us almost causing and accident. I don't know if he was drunk or falling asleep. But I sure hope his behavior was not intentional. It was very dangerous.

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D
7:18 pm EDT

FedEx Ground delivery

Driver has started putting my packages at end of drive way by mail box and rains before I get home damaged boxes there's a carport by house with a sign stating all deliveries go under carport sometimes they are left outside of carport in front of sign and rain damaged to boxes
Fedex has made deliveries here for 10 years from company I work for with very little issues until recently
All deliveries need to go under carport.
The dollar value of some deliveries can exceed 1, 500.00 dollars

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K
7:28 am EDT

FedEx Refusing delivery

I have refused a package that was delivered to my home over a week ago, however, FedEx keeps sending it back to my house. I have called them 5 times to resolve the issue and am told it will be sent back to the shipper, only to receive a tracking update to tell me it is arriving at my home again. I have been sitting in my house ALL day waiting for FedEx to show so they do not drop the package off, since they NEVER knock on my door, so that I can again refuse the package. This morning upon checking my email, I again receive notice that it is going to be delivered to my house today by the end of day. I called and they indicate that it is suppose to be shipped back and should not arrive, but each time I am told that, they still attempt to deliver it to my house. I am LIVID. The closed FedEx dept. is 50 miles from me. I have no mailbox and cannot even leave my home to pick up my mail because I am stuck waiting on FedEx to refuse a package over and over again. PLEASE DO SOMETHING. FedEx Shipment [protected]: Dept. E02GM010-M, Invoice # ID:11593, weight 24 lbs, First refused Aug. 25, 2020. The package is to be returned to sender upon refusal.

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R
6:06 pm EDT
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FedEx Unsafe driving

The Fed-Ex Driver was speeding at 75 plus mph on hwy 5 from Weed Ca towards Redding Ca on Saturday August 29th between 2:00 pm and 3:00 pm. This driver was in the far left lane the whole time and passed us on the right at a place where the right lane was closed for construction almost hitting us. We Saw this truck off and on driving badly. Please see photos for Truck ID number. The driver was an older male with glasses and a beard. Any questions call Ray West at [protected]

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J
5:46 pm EDT

FedEx Shipping package

Ordered a filter housing for my pool with 2 day delivery. Over 10 days now. Pool has now turned green! Part sat in sacramento center 4 days and now has been in tracy center for 8 days! Apparently sitting on a truck and not out for delivery since apparently they cant or wont hire enough staff to deliver their packages. [protected]

Damage to pool because of fedex sub-standard operations.

Jerry adams

For: eric faul
One-way pool service

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M
2:38 pm EDT
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FedEx Delivery

Drivers are coming to the building and not making an attempt to deliver the package. I don't know if it is time, or not wanting to be bothered. For two days I sat home waiting for a delivery and two days I have received an email stating "Customer not available". [protected] is my FedEx tracking number. Dates of "attempted" delivery is 08/14 and 08/15.

Desire outcome: to give drivers access to customers, i.e., use intercom to call customer down to pick up package, or text or email stating driver needs for you to do curbside! NOT A PROBLEM! I can go downstairs to pick up my package. Just a suggestion.

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Hai Leo
US
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Aug 16, 2020 9:44 am EDT

I had a package supposed to be deliver on Thursday. Tracking said out for delivery by end of day. I waited and waited nothing came then later said delivery pending. Friday it said out for delivery, nothing came. Saturday it said out for delivery, nothing came. And today is Sunday it said out for delivery ... still waiting but I doubt it.

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L
1:51 pm EDT
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FedEx Package was not delivered to my address

I was tracking package since it left shipper. Day of delivery I made sure to watch for delivery truck. They are horrible about just pitching packages in driveway. Not at door or on porch.I got text package was delivered. They didn't deliver to MY house. I Waited all day on them. Ive called every number I can find. No help. Finally emailed shipper asking for help. Complete idiots working at fedex. Or thiefs.

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Tonya Shelton
US
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Oct 07, 2020 7:44 pm EDT

My guess is thieves. Exact thing happened to me. Shipped items to my mom who lives in a 1-bedroom apt. She waited all day, never left the house, kept looking through peephole whenever she a noise and no package. I called Fedex at 6:30pm and was told package was delivered at 11 that morning. Liars! Worse, I was told wait until the weekend and then file a claim and then wait 7-14 days for response. You've got to be kidding me. They all suck USPS, UPS & Fedex.

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A
11:41 am EDT

FedEx Shipment #[protected]

Fedex sent me text and emails backing up my delivery for days. They had the nerve to send a message this morning stating that my delivery was made yesterday and no signature was required.

What they didn't know is that I'd be taking screen shots of all the emails and texts and that I have a camera showing that there wasn't a fedex driver anywhere on my property yesterday! I wonder when they became a bunch of liars because I always had nothing but good words to say about them! I can't understand how they delivered when I received two messages telling me my order wasn't going to be delivered until today!

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I
9:36 pm EDT

FedEx Delivery

I was given a tracking number by Fedex and told my package would be delivered by the end of the day. Two days later and it's still not here. I am more upset about Fedex breaking their word than not having the item. What good is a company if they don't keep their word?
If any Fedex management is reading this my tracking number is [protected]

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About FedEx

FedEx offers a range of shipping services for both individuals and businesses, including overnight, express, and ground delivery. They also provide freight services, logistics solutions, and e-commerce support. Customers can track shipments and manage deliveries via the FedEx website or app.
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