The complaint has been investigated and
resolved to the customer's satisfactionResolved FedEx — everything! fedex is incompetent!
resolved to the customer's satisfaction
This isn't a new thing. It seems that sadly everytime a company decided to ship with FedEx, I and the other members of my family get screwed over. There is a long history of this. It's always the same driver, too, who is just plain lazy. He claims every time he cannot find the address. We call. He then amazingly fines us and delivers. We are greeted with the same ignorant looking face everytime.
This time, however, it was worse than usual.
First off, FedEx claimed the weather was too horrible to deliver. There is snow on the ground, yes, but you know what? UPS came the same day with an Amazon Prime order. Why is it that UPS can deliver but FedEx cannot?
Oh, wow, they claim they cannot find my address. SUPRISE SUPRISE!! Not to mention that I had to call, got an outsourced customer rep in India who couldn't even properly repeat my directions back to me. Who knows if he even sent the right message to the driver.
Will I get my package tomorrow? I don't even know anymore.
FedEx is an incompetant company. If you ship FedEx, please stop. Don't give these people money. Plus, they don't care. They hier the most unintelligent people on the face of the planet. While it may be slightly more expensive, please ship UPS. I've never had problems.
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