Today on 7/19 around about 5pm I was at the family dollar at 4446 park heights ave Baltimore, md 21215. I was at the register paying for some items when the cashier stated it’s no tag on the item, he proceeded to ask me will I go and get another one, I told him can he ask one of the employees run in the back and get it so he asked one of his coworkers who were standing there talking if she could get it, very rudely she said no she cannot so I told the cashier I didn’t want it since as a family dollar employee she should have went and got another item for the customer…then the young lady says something and I responded to her and left the store. My daughter proceeds to come in the store and ask the young lady was there a problem and she said no but another employee was standing in the line and approached my daughter like she wanted to fight. She said she was the manager or assistant manager. She goes outside with other coworkers and gets into a heated argument with my daughter. My daughter is 23 and this lady was a grown woman going back and forth with my daughter outside of the store and the coworkers came out like they wanted to fight. I will never come to this store again. The women are very unprofessional, they don’t care about their appearance and they are very, very rude and ghetto. I will never come to that store again and I will spread the word so nobody I know will come to that ghetto place. If them females would have touched me or my daughter I would have sued this ghetto store!
Desired outcome: Get better employees with better customer service…the owner needs to go to the store and see that’s going on with that store…you need to let those females go…they think it’s ok to treat people and talk to people any kind of way
Yeah I thought the same thing, im in the store, I see they are hiring urgently. I never really shop their because of the negativety. I asked a simple question, "an employee earlier said the hiring manager would be here at 1pm." She was like no!" Angrily and im looking at her like you look like the hiring manager ?. So then I said "well is their an appropriate time that she'll be here." Her: "No no I don't have no idea." So im like is yall playing with my time I could've stayed in the house. I felt embarrassed like wow even family dollar is playing games. Guess I won't be shopping or working their either. Im a prize and I feel as though when your unprepared when you said at this time, and I even said managers are busy I'll give her 15 minutes to decompress, then came in 1:30pm. It wasn't an interview it was to simply say im interested in building with them and time is money goodbye family dollar.