SUBMIT A COMPLAINT

Family Dollar Storesrefund given different than my receipt

1

10/19/2017
I started with 1 complaint now I have 2 - called Family Dollar customer sevice number I was on hold for 40 minutes I finally hung up that is unacceptable.

On 9/6/17 I bought a package of men's socks #[protected] for $8.25 at store #05528 receipt # [protected] at 12:36pm..

On 10/19/17 I went into store #06134 to return the socks they rung up for $8.00 the asst. manager said they could only give me the $8.00 instead of the $8.25 that I paid according to my receipt.

I took the refund of $8.00 receipt #[protected] as I did not have time to go to the other store.

I don't understand why I could not get the full amount I paid for this item. I am very disappointed in Family Dollar.

The first store is in an affluent area as the second store is closer to a lower income area. That is sad if that is how you generate your prices...

Bottom line I would like my.25 I work hard for my money and would expect your company to behave in a reputable manner.

Thank you,
Corrie Gibbons
6908 Grant Ave
Pennsauken, NJ, 08109
[protected]

Post your comment