Menu
CB Retail Stores Family Dollar 481 Pipestone Road, Benton Harbor, MI, 49022, US
Family Dollar company logo
Family Dollar
reviews & complaints
Family Dollar company logo

Family Dollar

481 Pipestone Road, Benton Harbor, MI, 49022, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
L
9:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Family Dollar - Customer service

Last Friday I accidentally grabbed a bag a cashier said was mine, it was by all my other bags, and left. I didnt notice until I got home. I go to this family dollar almost daily, its on Pipestone Road in Benton Harbor Michigan. The lady told me I said oh yes its sitting on my table. I ran out the house Monday and went to the store and forgot it. The lady RUDELY mentioned it, made a huge fuss in front of everyone and I said you know what Ill just pay for it because I keep forgetting and you should have stopped me before I even walked out the store. The store manager said no its okay just bring it back I said no Ill just pay for it because I dont plan to be back As Im leaving the cashier called me a "[censored]ing thief" under her breath so I said excuse me she said "you heard what I said" I said you know what Ill pay for the stuff and you wont have to worry about me coming here since you want to be rude, Id be wrong if I slapped the [censored] out of you. At this point Im heated the cashier proceeds to come around the counter, threaten to beat my "[censored]" in the parking lot. Screaming in front of another cashier, the store manager and customers. Then she walks off. I paid for the items they claimed I "stole" and left. You wont need to worry about me patronizing the store again. You can pull camera footage it was Monday May 31 2022. Not only was she loud and disrespectful she really thought her threatening me and claiming she was going to come to my house would do something. I forget easily. Especially if Im in a hurry. I had a stroke less than a year ago. Id never steal a thing let alone from somewhere I go almost daily.

Desired outcome: The employee should absolutely be fired. I hope the 9.01 was worth losing a customer.

Read full review of Family Dollar
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.