Family Dollar reviews and complaints 1
View all 2293 complaintsFamily Dollar - Customer Service
Sadly the Customer service at this store has gone from bad to rude and disrespectful. I will not be returning. The 2 sales clerks behind the counter seemed to busy and bothered to assist helping me get a phone charger. I am the only one at the counter, they were busy doing paperwork, I ask where the phone chargers were ( I had previously searched for them myself), at first I was told they were behind me (rudely), I turne around and asked " on this empty board"?, next, one of the clerks fingers pointed toward the side of the store and I was told they were that direction (again rudely), I asked for a better clarification as to where, then I was told they were behind the counter, but by this time a line began to form and the clerk let me know she needed to assist the people in line first.
WOW! unbelievable customer service. I left my basket of approximately $150 that I was planning to buy and walked out.
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