Menu
CB Websites Facebook Unauthorized charges
Facebook

Facebook review: Unauthorized charges 30

S
Author of the review
9:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was charged $50.92 on my debit card at 7:52 PM EDST no one was on the computer at this time. I am not going tom post my Debit card # Please check this out.

Thank you

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

30 comments
G
G
Glenda Glass
Nunnelly, US
Apr 04, 2014 9:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not authorize any of these charges and I want my money back in my account. Please have someone call Me ASAP
03/31/2014CHECK CARD PURCHASE MERCHANT PURCHASE TERMINAL 469216 FACEBK 6JMXZ5SLS2 www fb me CA XXXXXXXXXXXX7348 SEQ # [protected].52819.1503/31/2014CHECK CARD PURCHASE MERCHANT PURCHASE TERMINAL 469216 FACEBK RMER56JLS2 www fb me CA XXXXXXXXXXXX7348 SEQ # [protected].031, 072.6703/31/2014CHECK CARD PURCHASE MERCHANT PURCHASE TERMINAL 469216 FACEBK FXXUX5EMS2 www fb me CA XXXXXXXXXXXX7348 SEQ # [protected].03

E
E
edotson
Columbia, US
Jul 27, 2011 4:54 am EDT

I use facebook to purchase fv cash, and every once in a while fb credits. It has come to my attention that there are several unauthorized charges on my account related to purchased fb credits. I am attaching a security alert sent to my email, then after I completed steps for this, that is when all the charges appeared. I contacted my bank, cancelled my atm card, and they are sending me paperwork to dispute these charges. I am showing an amount of 1, 100 fb credits I did not purchase, and therefore shall not use. Please let others know of this happening so they may protect themselves from it. My phone number is [protected], and name is Evelyn. Thank you...

P
P
P. H. 1
, US
Dec 11, 2014 10:47 pm EST

I have received two unauthorized charges. Please contact me at [protected]

K
K
Koala 7
Brisbane, AU
Jul 20, 2014 12:11 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had several People I don't know sending me free coins . Everyday for weeks .
I clicked on the Name as it said "Daily Coins" it took me to an unknown Sender.
I kept removing them. Then suddenly they stopped.I must have had about 40 unknown senders giving me free coins.
Hoping I would click onto them.
Then I get malicious e.mails from Pay Pal saying I ordered something (I didn't). I reported them to Pay Pal. Off E.Bay.
Thank goodness they recognised them as malicious and are investigating.
If you buy Facebook Credits..why isn't a password asked for? They just take the money if I click on buy Coins.
Why isn't a Password asked for ? Especially from Pay Pal.
So anyone can use my account. But who to you go to ?
Please Face Book. Answer us.
Now I am out of pocket through these Face Book credits.

M
M
Monica Durben
Normal, US
Apr 09, 2014 7:16 pm EDT

I have a charge pending of $49.90 (yesterday or today) and a charge of $2.00 on 040414 that I did not authorize. Please contact me immediately on this.

B
B
Banking Section
, US
Apr 10, 2014 2:21 am EDT

Pls share us contact number so we can resolve ur issue.

Best regards,
HDFC Bank

D
D
Debradaigle
Worcester, US
Apr 07, 2014 8:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i never bought nothing in facebook you charge me 14.99

K
K
Karen m. Sabattis
Princeton, US
Apr 05, 2014 10:13 am EDT

I was charged twice for $18.00 on double down casino and i had only authorized one payment of $18.00, please reverse or charge of 18.00 on my visa card, i dont trust having my credit card information on this site now, what are you going to do about this?

B
B
bugsh
Salmon Arm, CA
Apr 05, 2014 6:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have paid $39.13 to play on slots craze, this is probably a scam, but how do I cash out when I am playing? Please inform me. i have cancelled this CC

D
D
Dorit Arad
, IL
Apr 07, 2014 7:38 am EDT

Hi bugsh,

please contact our support team and we'll look into this for you!
Support mail: support@slotscraze.zendesk.com

Thanks
Dorit
Slots Craze Support

D
D
Dawn Lebotte
, US
Mar 27, 2014 9:34 am EDT

i need this money back now. Please!

D
D
Dawn Lebotte
, US
Mar 27, 2014 9:32 am EDT

since feb.2014 until now i have been charged with1711.41 worth of facebook credits which i have not done. my bank has been charging me 30.00 in fees for each of these overdraft charges. I have not included this in the above amount. I would like this amount returned into my bank account now, or as soon as possible. A child must of done this, I always wait until I can collect credits weather it is 3 or 4 hours.
My money is for bills, i am on a payment plans and i this money back.please return my call as soon as possible.Thank you, Dawn leBotte

E
E
Ernestine Hubbard
Duluth, US
Mar 05, 2014 5:03 pm EST

charged my bank account without my premission my phone number is [protected]

E
E
Ernestine Hubbard
Duluth, US
Mar 05, 2014 5:00 pm EST

charge my account without my premission my phone number is [protected]

R
R
robke
Newark, GB
Feb 03, 2009 1:45 pm EST

03/02/2009 Card Purchase -£21.47
GOOGLESUCCESSKIT
REF 030 [protected] BCC
INCLUDING COMMISSION £0.58

I haw not any busines with GOOGLE SUCCESSKIT

C
C
COMMUNITY COMTESSORI
Woodstock, US
Jun 23, 2011 3:24 pm EDT

FACEBOOK CHARGED MY BUSINESS CREDIT CARD WITH OUT AUTHORIZATION

M
M
69mack
elk mills, US
Oct 31, 2011 1:13 am EDT

unauthorized payment to facebook

J
J
janada32
Denton, US
Dec 19, 2011 5:51 pm EST

I was charged $4.90 4 times on Dec 19 & 20. I do not know what these charges are for

D
D
Dee71666
, US
Jan 30, 2012 4:51 am EST

I recently received my credit card bill and it had six unauthorized charges totaling $475.00 from Facebook. I have NEVER used this card or any other source of payment to Facebook. This is fraud and I want to file criminal charges against them.. How do I go about this since it's such a big company? I do have physical proof .

S
S
Simply Glowing
Athens, US
Mar 29, 2012 6:56 pm EDT

I too have become a victim of Facebook's unauthorized charges! I purchased $ 10.00 in game credits a few days ago and boy, was that a SERIOUS mistake! Three days later, I get 7 more hits from a bank account that I keep very little cash into. The hacker stole over $70.00 from my bank and caused this account to get insufficient fund charges. I filed a complaint with paypal, Facebook and contacted my bank...and the lovely response it takes 7 days to get a response. So, I changed my passwords for FB and paypal and had to borrow $$ to cover the charges (over $150.00 at this point) yesterday. This evening, guess what? They got me again for another $ 32.00. I contacted a rep with paypal and he explained that FACEBOOK saves your paypal account...therefore, ANYONE that hacks your account can use it! Lovely security~and did the guy NEVER hear the end of me! I will NEVER USE PAYPAL OR FACEBOOK AGAIN~YOUR SECURITY AND PRIVACY SUCKS ... SHAME ON YOU IDIOTS FOR BANKRUPTING A BROKE SINGLE MOM!

R
R
ruben7288
Phoenix, US
Jun 11, 2012 4:50 pm EDT

on june 8 of 2012 i checked my bank account and their was a charge of $5 from facebook.com credit

S
S
sandra hartung
Ravenna, US
Aug 04, 2012 5:49 am EDT

my greatgrandson was on my facebook playing and he clicked on buy and now there is over $200 charges to my debit card. please contact me.

B
B
bostonlaw
Boston, US
Aug 10, 2012 11:21 am EDT

I have several $50 charges unauthorized dated 8/9/12 a total of( 8 )totaling $400 I want to be refunded ASAP. My account is negative because of these unauthorized charges. The transaction codes are as follows:
9T964229D $50
55C7422JE $50
UKC7422JE $50
U7A64229D $50
X6A64229D $50
MDA64229D $50
YDA64229D $50
These are bank codes I cannot provide Facebook codes for I do not know the origin of the charge.
FBA64229D $50
FGA64229D $50

M
M
mikemedley
Newark, US
Sep 10, 2012 3:44 pm EDT

I have three unauthorized charges from facebook on my card. 1 charge is for $20 and the other two are for $10. Please take this off my card and reimburse my money.

L
L
Lindhow
Lithia Springs, US
Nov 03, 2012 10:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My mom gets Social Security benefits on a card and this facebook website took 100.00 off her card this month. They give you a # but its just a recording. Has any one figured out how to get your money back from this scam?

A
A
angidishman
Aloha, US
Jan 17, 2013 3:42 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i have 21 facebook charges on my card all from the 17th of jan. 2013 i approved one 40.00 charge and one 16.00 charge on the 16th of jan 2013 all the other charges i was not aware of.

J
J
Jackie Hinkle
Piedmont, US
Mar 18, 2013 10:57 am EDT

I was charged $37.50 on my debit card and I have no idea what this was for. date was 3/15/13 and I would like very much for this to be returned to me now. Jackie Hinkle, hinkle1939@windstream.net

D
D
DawnMarie06
warminster, US
Oct 15, 2013 10:07 am EDT

From 09.30.2013 to 10.15.2013 $103.00 has been taken out of my credit/debit card account. I have not authorized this nor has my husband. How do I go about getting my money back ? I will not post my credit card numbers up here but here is my email, feel free to contact me that way, ...georgendawn00@aol.com

Thank You, Dawn Webb

D
D
dfairchild
Elk Grove, US
Oct 14, 2013 7:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

www.fb.me/cc CA - unauthorized credit card charges [Comment in Complaint]
I play the game candy saga and a couple of times purchased extra moves. Since I have had over 500.00 of charges made to both my credit card and checking in multiples of 10.00 that I have not authorize...cannot reach ANYONE at Facebook

JuliePooh51265
JuliePooh51265
Lancaster, US
Dec 19, 2011 7:28 pm EST

does someone in the family play any of the Facebook games? they might have purchased tokens or something like that and you didn't know it.